1. Practical Assessment Project Template
Project title: <title of the project>
Organization: <name of your organization>
Project leader: <your name>
Belt level: <Black or Green Belt>
Revision date:
<e.g >

2. DMAIC Introduction for this template
Objectives of this presentation:
Certification by LSSA
Project summary for your organization
Guidelines:
Methodology and logic understandable, for a Lean Six Sigma trained external colleague
Clear conclusions on each sheet
Target for certification is max. 25 sheets (no limit for internal use)
No back-up sheets
Delete the (Italic) notes for the user, upon need
Delete this slide before handing in.

3. DMAIC Process improvement roadmap
DMAIC roadmap
Define 1 Define and Scope project
2 Define defect and CTQs
3 Plan and document project
Measure 4 Evaluate measurement system
5 Establish baseline
6 Set improvement goals
Analyze 7 Map process and identify inputs
8 Isolate key inputs
9 Develop Y=f(X) function
Improve 10 Determine optimum settings
11 Implement proposed improvement
12 Validate proposed improvement
Control 13 Implement control strategy
14 Close out project

4. DEFINE 1 – Define and scope project
Problem Description:
What is wrong, how does it affect the customer, what is the pain for the organization? Is it a priority, so in line with top-down priorities?
Add picture or drawing to explain
(If ready, delete this textbox)
Objectives:
What do we want to achieve?
Helicopter view description.
(delete this textbox)

5. DEFINE 1 – Define and scope project
Target:
Describe the quantified, measurable result (not the solution!).
What is the required timing?
In Scope
What are the boundaries of the process to analyze; what are you allowed to change?
Out of Scope:
What not ?
Deliverables:
What evidence to put on the table to show that target metrics are met?
This is the key element in the agreement with the champion
Hard Benefits:
Summarize the calculation to show that this is a ‘major cost saving’ or cost avoidance, in Keuro/year. Upon need add a separate sheet
Soft Benefits:
Any nice additional benefits, like customer satisfaction, learning Lean Six Sigma

6. DEFINE 2 - Define defects and CTQs
Start from customer perspective
‘OK for customer’
Customer specification
Internal specification
This can be a vague description of the critical variable
VOC
Variable: ………
Target: …………
Specifications: ……
CTQ ext
Describe the measurable variable and specifications as required by the customer.
Variable: ………
Target: ……
Specifications: …………
Describe the measurable variable and specifications as defined in own organization. Can be different from the CTQext, but must have a known/proven relation with CTQext.
CTQ int
High level, describe until highest level measurable CTQ int. (the project target)
Legend: solid line: proven relation
dotted line: relation tbd.
grey box: out of scope
white box: potential CTQ, or group of CTQs

7. DEFINE 3 – Plan and document project
Project Team
Supplier:
Champion:
User:
MBB:
who provides resources
driving for success
will benefit from the results
coach for methodology
Project leader (Belt):
Actively involved
members in team meetings
Name:
Role:
Responsibility:

8. DEFINE 3 – Plan and document project
SIPOC is mandatory for process improvement
For design improvement: visualize product problem area
SIPOC Process Map
Supplier:
Inputs:
Process:
Outputs:
Customers:
‘Process’
Controllable variables
+ specs
Output variables
Main noises
Standard Operating Procedures
If helpful show below detailed steps on the process
Step 1
Step 2
Step 3
Step 4
Step 5

9. Self Assessment LSSA Assessor Feedback
DEFINE Assessment
Self Assessment LSSA Assessor Feedback
Missing
Incorrect
Correct
N/A
Define 1
Project addresses a clear business opportunity (GB: 20k€ p/year; BB: 50k€ p/year). 2
Problem description has been clearly defined. 3
Goals have been clearly defined. Project objectives are measurable. 4
VOC and VOB have been clearly defined. Requirements have been understood. 5
Scope of the project has been clearly delineated. 6
Key stakeholders have been involved and informed. 7
Relevant KPI's have been selected / CTQ-flowdown has been constructed. 8
SIPOC has been made.
Missing
Incorrect
Correct
N/A
Define 1
Project addresses a clear business opportunity (GB: 20k€ p/year; BB: 50k€ p/year). 2
Problem description has been clearly defined. 3
Goals have been clearly defined. Project objectives are measurable. 4
VOC and VOB have been clearly defined. Requirements have been understood. 5
Scope of the project has been clearly delineated. 6
Key stakeholders have been involved and informed. 7
Relevant KPI's have been selected / CTQ-flowdown has been constructed. 8
SIPOC has been made.

10. MEASURE 4 – Evaluate measurement system
For Target internal CTQs
Evaluate whether measurement error for the CTQ int, described in the target is good enough for this project.
e.g. reference data, GR&R, bias, attribute agreement, etc.
Measurement error
CTQ int
Conclusion:

11. MEASURE 5 – Establish baseline
How is the situation on the CTQs in the beginning of the project? (measured with the known error)
e.g. results of capability & performance study
If historical measurement error is unknown, add a note.
Visualize if possible, for instance in time.
Conclusion:

12. MEASURE 6 – Set improvement goals
Final Target
Evaluate whether the original target(s) are realistic. If necessary describe the rational why the targets are being adjusted.
Conclusion:

13. Self Assessment LSSA Assessor Feedback
MEASURE Assessment
Self Assessment LSSA Assessor Feedback
Missing
Incorrect
Correct
N/A
Measure 1
Data has been collected / selected properly. 2
The collected data has been proven to be representative for the project. 3
Validity of the data has been verified in an appropriate way (Gage R&R if applicable). 4
Historical data has been used to visualize process stability and performance over time. 5
Variation in the process has been considered (common cause or special cause). 6
Short term versus long term performance has been considered. 7
Performance against requirements has been checked.
Missing
Incorrect
Correct
N/A
Measure 1
Data has been collected / selected properly. 2
The collected data has been proven to be representative for the project. 3
Validity of the data has been verified in an appropriate way (Gage R&R if applicable). 4
Historical data has been used to visualize process stability and performance over time. 5
Variation in the process has been considered (common cause or special cause). 6
Short term versus long term performance has been considered. 7
Performance against requirements has been checked.

14. ANALYZE 7 – Map process and identify inputs
Process Map
Input variable 1 Input variable 2
Use this format for process improvement (in case of Lean project use a VSM)
For design improvement use Boundary Diagram or Parameter Diagram, for the applicable function(s)
(process
step 1)
Input variable 1 Input variable 2 ….
Input variable 1 Input variable 2 ….
Input variable 1 Input variable 2
(process
step x)
Output variable 1 Output variable 2
Output variable 3
These should be the CTQs
Conclusion:

15. ANALYZE 7 - Map process and identify inputs
Create this diagram to complete and categorize the list of inputs
Ishikawa Diagram
Measurement
Machine
Men
Defect
Methods
Environment
Materials
Conclusion:

16. ANALYZE 8 – Isolate key inputs
If a large number of inputs is identified, it is important to limit the analysis to a small set of important (key)inputs.
Tools include: Cause & effect matrix, screening (DOE), FMEA
Conclusion:

17. ANALYZE 9 – Develop Y=f(X) function
Tools: Anova, Regression, DOE, simulation, etc
Conclusion:

18. Self Assessment LSSA Assessor Feedback
ANALYZE Assessment
Self Assessment LSSA Assessor Feedback
Missing
Incorrect
Correct
N/A
Analyze 1
Process has been mapped in detail (e.g. Process Flow / VSM Current State). 2
Potential factors of influence have been determined. 3
Cause & Effect / FEMA have been used to identify factors with highest influence. 4
Hypothesis for root cause has been defined properly. 5
Input data has been collected and analyzed correctly. 6
Graphical and statistical techniques have been applied to investigate root causes. 7
Major root causes have been identified. 8
Conclusions have demonstrated strong evidence / statistically valid.
Missing
Incorrect
Correct
N/A
Analyze 1
Process has been mapped in detail (e.g. Process Flow / VSM Current State). 2
Potential factors of influence have been determined. 3
Cause & Effect / FEMA have been used to identify factors with highest influence. 4
Hypothesis for root cause has been defined properly. 5
Input data has been collected and analyzed correctly. 6
Graphical and statistical techniques have been applied to investigate root causes. 7
Major root causes have been identified. 8
Conclusions have demonstrated strong evidence / statistically valid.

19. IMPROVE 10 – Determine optimum settings
DOE, simulation, etc
Conclusion:

20. IMPROVE 11 – Implement proposed improvement
Show a list of implemented improvements
Conclusion:

21. IMPROVE 12 – Validate proposed improvement
Show the verification run compared to baseline that the Define conditions will be met.
Conclusion:

22. Self Assessment LSSA Assessor Feedback
IMPROVE Assessment
Self Assessment LSSA Assessor Feedback
Missing
Incorrect
Correct
N/A
Improve 1
Improved process meets the requirements of the VOC and VOB. 2
Risks have been assessed (e.g. pFMEA). 3
Resistance for change has been overcome / Risks have been mitigated. 4
Internal and external clients have accepted the new process. 5
Improvements have been proven to be successful. (Capability study if applicable).
Missing
Incorrect
Correct
N/A
Improve 1
Improved process meets the requirements of the VOC and VOB. 2
Risks have been assessed (e.g. pFMEA). 3
Resistance for change has been overcome / Risks have been mitigated. 4
Internal and external clients have accepted the new process. 5
Improvements have been proven to be successful. (Capability study if applicable).

23. CONTROL 13 – Implement control strategy
Open actions ….
Documentation
Component drawings
Manufacturing specifications
Control plan
Engineering reports
FMEA
Roles & responsibilities
Actions and owners necessary to finish this project
How is assured that all information is well documented for future success
What are the key roles & responsibilities to assure continued success

24. CONTROL 14 – Close out project
Conclusions ….
Recommendations
Lessons learned
Relate this to the project objective, targets and deliverables
For follow-up, next steps, or next projects
For colleagues, others

25. CONTROL 14 – Close out project
The realized benefits of this projects are:
Summarize final total savings, average per year
Champion:
Date, Name & Signature -
Controller:
Date, Name & Signature -
LSSA Assessor:
Date, Name & Signature -

26. Self Assessment LSSA Assessor Feedback
CONTROL Assessment
Self Assessment LSSA Assessor Feedback
Missing
Incorrect
Correct
N/A
Control 1
Evidence of 'In-Control situation' is available and sufficient. 2
Improvements have proven to be sustainable. 3
Measures have been put in place to monitor process performance. 4
Documentation has been updated (pFMEA, Control Plan, SOPs). 5
Training has been performed for the new process. 6
Project report has been completed. Lessons learned have been communicated. 7
Champion has been involved and signed the project. 8
Controller signed that project savings / benefits have been achieved.
Missing
Incorrect
Correct
N/A
Control 1
Evidence of 'In-Control situation' is available and sufficient. 2
Improvements have proven to be sustainable. 3
Measures have been put in place to monitor process performance. 4
Documentation has been updated (pFMEA, Control Plan, SOPs). 5
Training has been performed for the new process. 6
Project report has been completed. Lessons learned have been communicated. 7
Champion has been involved and signed the project. 8
Controller signed that project savings / benefits have been achieved.