1. Budget Engagement in Durham, NC
Ben Kittelson
Sr. Budget & Management Analyst
Winston-Salem Citizens' Budget Advisory Council

2. Winston-Salem Citizens' Budget Advisory Council
Overview
Background on Durham
What We Did
FY 2018 Engagement
Communications
The Results
Lessons Learned
Plans for FY 2019
Winston-Salem Citizens' Budget Advisory Council

3. Winston-Salem Citizens' Budget Advisory Council
Background on Durham
Winston-Salem Citizens' Budget Advisory Council

4. Winston-Salem Citizens' Budget Advisory Council
Background
Durham City Council wanted to see more resident involvement in the FY 2018 budget
We wanted to supplement not duplicate
Gather useful input from residents
Be able to show the impact of feedback
Winston-Salem Citizens' Budget Advisory Council

5. Winston-Salem Citizens' Budget Advisory Council
Calendar
Feb. 11, 2017: Coffee with Council PAC 3
Feb. 13, 2017: Coffee with Council PAC 2
Mar. 6, 2017: Budget Public Hearing
Mar. 9, 2017: Coffee with Council PAC 5
Mar. 11, 2017: Coffee with Council PAC 4
Mar. 18, 2017: Coffee with Council PAC 1
Jun. 5, 2017: Budget Public Hearing
Jun. 19, 2017: City Council Adopts Budget
Winston-Salem Citizens' Budget Advisory Council

6. Winston-Salem Citizens' Budget Advisory Council
Coffees with Council
Series of 5 public meetings
Council takes questions from residents
Staff attends to answer questions
Winston-Salem Citizens' Budget Advisory Council

7. Winston-Salem Citizens' Budget Advisory Council
Resident Survey
Now annual with County & school system
Captures both perceptions of services and priorities
Used during budget process
Scientifically valid, so only about residents fill it out
Winston-Salem Citizens' Budget Advisory Council

8. Winston-Salem Citizens' Budget Advisory Council
What We Did
Winston-Salem Citizens' Budget Advisory Council

9. Winston-Salem Citizens' Budget Advisory Council
What We Did
Distilling the budget down
Useful
Simple
Short
We chose capital items instead of services
Parks
Transportation
Winston-Salem Citizens' Budget Advisory Council

10. Pick Your Priority Survey
Asked residents to rank seven City services in order of priority:
Parks & Open Space
Sidewalks
Parking
Trails & Greenways
Athletic Fields
Street Improvements
Bike Lanes
Winston-Salem Citizens' Budget Advisory Council

11. Winston-Salem Citizens' Budget Advisory Council
In-Person Survey
Goal: Inform already involved residents & ask them to share survey.
We went to Community Groups already meeting:
Walked them through survey
5-10 minute presentation
Answered questions
Winston-Salem Citizens' Budget Advisory Council

12. Winston-Salem Citizens' Budget Advisory Council
In-Person Survey
195 surveys completed
21 groups met with
12 Boards & Commissions
5 PACs
Chamber of Commerce
Convention & Visitors Bureau
Ministerial Alliance (x2)
REAL Durham
Winston-Salem Citizens' Budget Advisory Council

13. Winston-Salem Citizens' Budget Advisory Council
Online Survey
Communications Plan
Worked with our Public Affairs Dept.
Plugged into the tools they use already
Winston-Salem Citizens' Budget Advisory Council

14. Winston-Salem Citizens' Budget Advisory Council
Online Survey
Variety of outreach tools:
In-person
Traditional Media
Social Media
Winston-Salem Citizens' Budget Advisory Council

15. Winston-Salem Citizens' Budget Advisory Council
Traditional Media
Online survey posted to City’s website
ed press release to City’s print, radio and TV news media distribution list
Herald-Sun published
Winston-Salem Citizens' Budget Advisory Council

16. Winston-Salem Citizens' Budget Advisory Council
Social Media
Facebook
3 Posts (Jan-Mar)
Videos & post with photo
Reach: 15,843
Video Views: 5,745
Reactions, Comments & Shares: 171
Twitter
64 tweets (Jan-Mar)
Videos & photos
Total Impressions: 75,841
Total Engagements: 1,879
Instagram
5 posts – 1,090 followers
Winston-Salem Citizens' Budget Advisory Council

17. Winston-Salem Citizens' Budget Advisory Council
Social Media
Winston-Salem Citizens' Budget Advisory Council

18. Winston-Salem Citizens' Budget Advisory Council

19. Winston-Salem Citizens' Budget Advisory Council

20. Winston-Salem Citizens' Budget Advisory Council
The Results
Winston-Salem Citizens' Budget Advisory Council

21. Winston-Salem Citizens' Budget Advisory Council
The Results
Total of
2,139
Completed Surveys
In-Person
195 responses
Online
1,944 responses
Winston-Salem Citizens' Budget Advisory Council

22. Winston-Salem Citizens' Budget Advisory Council
The Results
Winston-Salem Citizens' Budget Advisory Council

23. Winston-Salem Citizens' Budget Advisory Council
The Results
Winston-Salem Citizens' Budget Advisory Council

24. Winston-Salem Citizens' Budget Advisory Council
The Results
We also heard at each community meeting about:
Affordable Housing
Public Safety
Winston-Salem Citizens' Budget Advisory Council

25. Winston-Salem Citizens' Budget Advisory Council
What’s in the Budget?
Sidewalks
$1.5 million for sidewalk repair
Trails & Greenways
$850,000 for future trails
Parks & Open Space
$385,000 for parks repairs/upgrades
Eliminated fees for youth/teens
Street Improvements
$6.6 million for annual maintenance of streets & sidewalks.
Winston-Salem Citizens' Budget Advisory Council

26. Winston-Salem Citizens' Budget Advisory Council
What’s in the Budget?
Affordable Housing
Additional 1 cent on the property tax rate
$2,792,485 more in FY 2018
Public Safety
Police: Take Home Car Program ($1.7 million)
Fire: Staffing for new Station FTEs ($1.9 million)
Winston-Salem Citizens' Budget Advisory Council

27. Winston-Salem Citizens' Budget Advisory Council
Lessons Learned
Winston-Salem Citizens' Budget Advisory Council

28. Winston-Salem Citizens' Budget Advisory Council
Lessons Learned
Process
Council Input
Location
Exercise
Short
Simple
Outreach
In-Person value
Reaching Back
Winston-Salem Citizens' Budget Advisory Council

29. Winston-Salem Citizens' Budget Advisory Council
Pros & Cons
What Worked
What We’d Change
More residents (2,139) were involved than before
Many opportunities to participate (26 meetings)
Focus on capital projects easy to understand
Partnering with Public Affairs on outreach
Helpfulness of input & timing in the process
Add more groups to our list especially activist
Engage Council on what they want to hear about
Inform again about what’s in budget
Winston-Salem Citizens' Budget Advisory Council

30. Winston-Salem Citizens' Budget Advisory Council
Plans for FY 2019
Winston-Salem Citizens' Budget Advisory Council

31. Joint City/County Meetings
Coffees with Council on steroids
Both City Council and Board of County Commissioners
Answer questions that cross jurisdictions
Inform Strategic Plan refresh
Winston-Salem Citizens' Budget Advisory Council

32. Winston-Salem Citizens' Budget Advisory Council
Coffees with Council
Reformatted structure
More comments from City Council
Introduce Participatory Budgeting
Winston-Salem Citizens' Budget Advisory Council

33. Participatory Budgeting
Beginning to draft how we’d implement in Durham
Lessons learned from Greensboro, NC
Would take place after budget adoption
Winston-Salem Citizens' Budget Advisory Council

34. Winston-Salem Citizens' Budget Advisory Council
Questions?
Ben Kittelson
Winston-Salem Citizens' Budget Advisory Council