1. Accenture: Reducing Total Cost of Operations and Risk with SAP® Enterprise Support Offerings
Company
Accenture Plc
Headquarters
Worldwide
Industry
Professional services
Products and Services
Global management, consulting, and technology services and outsourcing
Employees
305,000
Revenue
US$30 billion (2014)
Web Site
Objectives
Ensure optimal system performance for IT operations that are “perfect and pristine”
Identify data volume management opportunities to reduce total cost of ownership (TCO)
Maintain 100% system availability, even during high-volume usage and period-end closing cycles
Why SAP® Enterprise Support
Expert guidance on best practices for saving time, reducing costs, and implementing and optimizing SAP® solutions
Knowledge and empowerment gained through participation in the SAP Enterprise Support Academy program
Guided self-service for the data volume management work center through SAP Enterprise Support Academy to enable self-monitoring of data volume growth
Benefits
Maximize the overall value of the SAP software investment, including SAP Enterprise Support offerings
Accelerate knowledge transfer and system optimization to better serve the business
Reduce risk by maintaining 24x7 system availability
Maximize
Enterprise software investments
Accelerate
The resolution of system issues for 24x7 availability
Reduce
Risk by meeting period-end closing, regulatory, and customer deadlines
Build
A strong internal knowledge base for planning and maintaining systems into the future
“Our collaboration with SAP Enterprise Support helped identify opportunities and enabled knowledge transfer to empower our organization, reduce TCO, and better serve our business users.”
David Diaz, Senior Manager, Accenture Plc
CMP31111 (15/05) This content is approved by the customer and may not be altered under any circumstances.