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Humor and Fluency in advertising
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What happens when you see an ad like this
What happens when you see an ad like this? You will probably find it funny, because of the word joke in there. We know from earlier studies that humor increases positive affect and also leads to a positive attitude towards the ad. One of the explanations is that humor uses cognitive resources that are unavailable for generating counterarguments, or in this case, to read the ad critically.
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Another strategy that is often used, is to make ads as fluent as possible, for example by using rhyme. Fluency feels good and therefore also leads to a positive attitude towards the ad. One of the explanations is that fluency is easy to process and thus does not use many cognitive resources.
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So what now if these two come together
So what now if these two come together? It is clear that there will be positive affect, but what about resistance? Will people have cognitive resources left to scrutinize the ad and think critically about it? Or, and that’s an alternative hypothesis, will the positive affect make them lazy and not want to use their resources in any case? Then we should even find no resistance in the fluency condition.
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Humor Fluency Humor and Fluency positive affect positive attitude
resources need to ‘solve’ joke no resources for resistance resources need to ‘solve’ joke worse brand memory Fluency easy to process positive attitude easy to process resources left for resistance? brand memory? Maybe a humorous and fluent ad can prevent the vampire effect, such that there are resources left to attend to the brand, leading to better brand memory.
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Master thesis projects with different manipulations and measurements
Fluency DV’s Iris Leijten familiar or unfamiliar font attitude, counter argumentation Tim Brinkman rhyme implicit attitude, brand memory Mirte van de Ven attitude, brand memory, intention to follow advice Hidde Vlasblom attention to ad (eye tracking), brand memory Stijn Nuijten familiarity with slogan All materials were pretested to differ on fluency and humor, but to be similar on informativeness
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Addertje: …en al het vuil verdwijnt al naar drie behandelingen
Iris: 8 verschillende lettertypes gebruikt, 130 participants,
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Within person
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Humor and Fluency Mirte: if there is not much memory for the brand, can the campaign even be successful? Within design. People viewed 5 different adds, with random conditions 150 participants
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Hidde: same number of words. Simple background, within participants
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nbld in ad waren gekke dingen opgenomen zoals een smaaktest bij 6 kinderen, with sweeteners en maar weinig fruit, telefoon abonnement dat na de eerste twee maanden 3 keer zo duur wordt.
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Results – Attitude towards the ad
Iris: Effect of humor (4.1 vs. 3.6, F(1, 126) = 14.52, p < .001) Effect of fluency (4.0 vs. 3.7, F(1, 126) = 5.72, p = .018) No interaction (F(1, 126) = 3.01, p = .085) Mirte: No effect of humor (4.2 vs. 4.1, F(1, 149) = 1.17, p = .281) No effect of fluency (4.1 vs. 4.2, F(1, 149) = 2.24, p = .136) No interaction (F(1, 149) = 2.80, p = .097) Stijn: Effect of humor (3.1 vs. 3.7, F(1, 142) = 14.88, p < .001) Effect of fluency (3.3 vs. 3.6, F(1, 142) = 4.33, p = .039) Interaction (F(1, 142) = 4.98, p = .027)
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Mirte Iris Stijn Note that only for Stijn, the interaction was significant. There the pattern is that when there is no humor, fluency does not have an influence, but if there is humor, fluency leads to even more positive effects. This pattern cannot be seen in the other two studies.
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Results – memory Mirte: No effect of humor (0.83 vs. 0.81, F(1, 149) = 0.11, p = .74) Effect of fluency (0.90 vs. 0.73, F(1, 149 ) = 9.17, p = .003) No interaction (F(1, 149) = 0.63, p = .428) Tim: No effect of humor (0.37 vs. 0.37, F(1, 59) = 0.004, p = .948) No effect of fluency (0.39 vs. 0.35, F(1, 59 ) = 0.31, p = .579) No interaction (F(1, 59) = 1.17, p = .284) Hidde: No effect of humor (1.57 vs. 1.60, F(1, 28) = 0.05, p = .825) No effect of fluency (1.67 vs. 1.5, F(1, 25) = 1.30, p = .265) No interaction (F(1, 28) = 0.15, p = .705)
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Results – resistance Iris: Effect of humor (2.2 vs. 1.1, F(1, 126) = 9.37, p = .003) No effect of fluency (1.8 vs. 1.4, F(1, 126) = 1.29, p = .258) No interaction (F(1, 126) = 0.49, p = .485 Stijn: No effect of humor (1.5 vs. 1.3, F(1, 142) = 0.53, p = .470) Effect of fluency (1.7 vs. 1.1, F(1, 142) = 7.66, p = .006) No interaction (F(1, 142) = 0.76, p = .385 Coded open recall Bij Stijn duidelijk effect van fluency, waarschijnlijk omdat het bij hem om onbekende advertenties ging, waardoor mensen eerder op zoek gaan naar informatie erover.
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Results – special effects
Implicit attitudes: no effects Attention: no effects Intention to follow advice: no effects
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Results – overview of effect sizes
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Humor indeed leads to more positive attitudes towards the ad
Results – overview Humor indeed leads to more positive attitudes towards the ad We find no indication for the ‘vampire effect’ We do not find strong evidence for a lack of criticism due to humor Non-fluency leads to deeper processing??? Given that all the effects of fluency point in the direction that non-fluency leads to more detection of hidden flaws and better memory, it may be that non-fluency brings you into a state of processing need. Definitely more research is needed, and it may also be time for a meta analysis, including the studies in the file drawer, to see whether the vampire effect really exists.
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