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Senior Instructional Technology Consultant
Keep It Short! Developing Bite-Sized Workshops Faculty Will Actually Attend Josh Lund Senior Instructional Technology Consultant DePaul University
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Intro Embedded consultant for DePaul’s Driehaus College of Business, School of Music, and College for Continuing and Professional Education began as a lead trainer for FITS Central Support Team 1st day of work for DePaul= 1st day of training on new LMS (Desire 2 Learn)
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LMS Training: Wave 1 Initial Implementation: Fall 2010
1 year to get 40% of faculty trained (active users)- ~1,000 faculty 1-2 hour offerings Fundamentals of D2L Personalizing Your Course Assessments, Gradebook, Etc.
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LMS Training: Wave 1 “Content of presentation was appropriate for my questions and concerns”- 14% disagree
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LMS Training: Wave 2 Shorter workshops (1-hour limit)
More Open Lab workshops More/better handouts “Content of presentation was appropriate for my questions and concerns”- 9% disagree
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LMS Training: Wave 3 College and School-specific trainings
Individual course designer findings “Content of presentation was appropriate for my questions and concerns”- 3-4% disagree
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5 Things Faculty Hate About Training Workshops
Results from: Post-workshop surveys Ongoing surveys in the DOTS program (enrolling approx faculty/yr.) Statistical user data from D2L system itself
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#5: Scripts (7%) “I don’t know if they were prepared to answer my questions.” “The Course was taught in a foreign language -- computerese.”
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#4:Lack of/Bad Handouts (10-12%)
“Instructor was very clear and helpful. But it would have been nice to have handouts to refer to later when I am actually setting up my classes.” “It might be helpful to tie the presentation closer to the handouts.”
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#3: Lack of Relevance (11-15%)
“I really needed more hands-on time to get the feel for the system.” “It would have been helpful if we could have actually set up classes we will be teaching.”
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#2: Exhaustive Detail (15-20%)
“Too much information for an initial session.” “Not everyone in the room is a 20 or 30- something technogeek. Talking about the five different ways to perform the same act is confusing and gets in the way of real learning.”
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#1: Techie Titles (20%) “I didn’t know for sure what I was signing up for and now I wish I had picked a different course.” “I suggest you totally re-think these modules, redesign them, and then advertise them honestly.”
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5 Things You Can Do #1: Make It Sequential
“Does the workshop follow a logical, orderly sequence?” Info should flow the same way the resource does
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5 Things You Can Do #2: Make It Practical
“Can they apply this and/or produce something immediately?”
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5 Things You Can Do #3: Give Them Stuff
“Can you put something in their hands?”
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5 Things You Can Do #4: Show Some Personality
“Do they feel like you are sensitive to their questions?” Improvise!
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5 Things You Can Do #5: Make it Short
“How soon will they need to use this?” Keep in mind 7+/-2 To them, shorter = easier
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After the workshop is over...
Give them support/contact info...and follow up! Open Lab? Model the behavior you hope for
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Thanks! Questions? jlund2@depaul.edu
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