1. Fear of competing with the Crowd? Here is your key to unlock it
Pushpa Raj Kandasamy – Test Consultant
An Independent Tester

2. Testing based on use cases
Abstract
Traditional Testing
Testing based on use cases
Bugs against use cases or requirements
Uses cases are equally distributed within the team
Crowd Testing
Testing by crowd of testers
No use cases or requirements
Test before the other tester reports any discrepancies Vs

3. Will I submit a duplicate bug?
Introduction of Fear
Crowd Testers need
Quick Understanding
To be accurate
Quick turn around
Kindling of Fear
Will I submit a duplicate bug?
Can I identify potential bugs faster?
Should I compete with crowd of testers? Will that wont affect my credibility?

4. Lack of knowledge about crowd testing No proper guidance
Misconceptions about Crowd Testing
Lack of knowledge about crowd testing
No proper guidance
Not willing to compete with the crowd
Time Management problems
Reward systems

5. Testers Vs Bug Counts in Crowd Testing Portal 1

6. Testers Vs Bug Counts in Crowd Testing Portal 2

7. They joined without any interest in the project - No
What did we observe?
They were impotent! - No
They joined without any interest
in the project - No
They don’t find any bugs - No
As the application becomes
bug free No

8. Crowd Testers are Quick in understanding the requirement
Characteristics of experienced Crowd Testers
Crowd Testers are
Quick in understanding the requirement
Fast in identifying and reporting bugs
Accurate in providing information upfront
Test the complete functionalities within shorter time frame
Rich in domain expertise

9. Outstanding challenge to Crowd Testing
TEST COVERAGE

10. Coverage results from Crowd Testing Portal 1

11. Coverage results from Crowd Testing Portal 2

12. What do we infer?
Inferences are
Defect seems to be clustered only in few areas of the application
Majority of the features remain less impacted by the bugs

13. Where to look for bugs?

14. Must have Good to have Must have Vs Good to have
Things that will impact the conversion rate of your application
Things which will impact your brand reputation
Things that will attract your customers
Good to have
Things that will impact your customers journey within your application
Things that will have minimal impact on User experience
Things which will not impact your completion but interrupts your normal feature

15. What is the expectation from end user? How it is intended to work?
Example… settings
What is the expectation from end user?
How it is intended to work?
What will be the loss?
Is it Good to have or Must to have?

16. Let us consider my experiences with crowd testing
Case Study
Let us consider my experiences with crowd testing
Started with very minimum knowledge on Crowd Testing
Struggled initially
Learned during each of my failures
Corrected those failures to keep moving forward
Explored new ways to move forward

17. Working towards a newer strategy
Change in Strategy
Working towards a newer strategy
Keeping coverage in mind
Quality over quantity
Employing different techniques at new dimensions
Reporting the bugs with its impact to the application
Ensuring that your bug speaks for self

18. Coverage results using new strategy with CT Portal 1

19. Coverage results using new strategy with CT Portal 2

20. Individual Performance based on New Approach

21. Testers Application confidence level will be improved
Benefits of new approach
Testers
confidence level will be improved
motivated to participate in more crowd testing cycles
quality levels will be improved
Application
coverage will be improved
bug density will be reduced
stability index will be higher

22. https://en.wikipedia.org/wiki/Crowdsourced_testing
References & Appendix
Testing Experience. The Magazine for Professional Testers. Special Issue on "Crowd Testing". March
Howe, J Crowdsourcing: Why the Power of the Crowd is Driving the Future of Business, 1Ed. Crown Publishing Group, New York, NY, USA.
Mukesh Sharma and Rajini Padmanaban Leveraging the Wisdom of the Crowd in Software Testing (1st ed.). Auerbach Publications, Boston, MA, USA.

23. Author Biography
Pushpa Raj Kandasamy is a Software Tester with close to 10 years of experience in Software Testing. He has served major customers in the Banking and Financial Services industry. He is an expert with Insurance Domain and its Products. He is one of the active crowd tester in most renowned Crowd testing platforms. He provides his service as a crowd tester to improve the quality of the products before releasing into the market. He had been a successful Crowd Tester since His specialisation includes E-Commerce, Insurance, Social websites, Mobile Applications and Gaming.
He has an M.B.A in IT Systems from Madras University and a Bachelor of Engineering from Anna University. He holds Associate in General Insurance (AINS) designation from AICPCU.

24. Thank You!!!