2. What Is ARAP? Composite Risk Management CIP / Safety Climate & Culture
Readiness
Quick
Metric-Based
Leader-Centric
Action-Oriented
Confidential
Free
ARAP is a Web-based initiative that provides battalion-level commanders with data on their formation's readiness posture, safety climate and culture.
The ability to assess the effectiveness of CRM and unit readiness.
As directed by Sec Army and the CSA Bn Cdr’s should register within 90 days of assumption of command. This will provide an initial look at the safety climate and culture of the organization.
Respondents provide insight on equipment, personnel, time, and other resources that all effects the readiness posture of a unit.
The program is quick and easy. Approx 8-10 min per person.
Commanders have the ability to compare against the Army, other components of the Army or themselves.
It requires leader involvement from start to finish. From notifying the battalion, back briefing their higher of an actionable plan and providing feedback to the unit.
A confidential debrief is conducted on a one-on-one basis between the commander and the CRC.
It’s free allowing commanders to take an honest look at their safety climate & culture.
Finally, it’s anonymous. There’s no way to track a response back to an individual (one access code)

3. Why ARAP? ARAP is designed to assess unit climate and culture.
A leading indicator to identify the probability of a mishaps.
Provides a means to direct resources to mitigate mishaps.
Proactive leaders receive the best results.
Immediate feedback from the entire command.
Survey results are influenced by current unit conditions (deployment status, resources, etc).
Communicates the Army’s strong conviction that CRM is best.
Civilians take a modified version of the same survey.
Why ARAP intro slide:
Addresses the “why should I take the time to complete another survey” question:
It reinforces the Army’s commitment to CRM.
ARAP can provide “actionable information” to commanders in a timely manner, information that may be unavailable through other means. When they believe they are responding anonymously, Soldiers can be brutally honest.
Allows leaders at all levels to articulate their concerns and needs to their chain of command.
ARAP can assist leaders in identifying what “somebody knew” before an accident occurs.
Data currently indicate that units scoring the bottom quartile are more likely to have a mishap than those scoring in the top.
It provide leverage for commanders when biding or requesting limited resources.
This is one of the only survey taken in the Army that provides immediate feedback not only to the command but unit personnel and higher.

4. In February 2006, the Army’s senior leadership saw ARAP as a major tool to help commanders identify risky behavior, resource issues, hazardous situations and other areas that could prove detrimental to an organization.
requiring all battalion commanders enroll within their first 90 days of assuming command. Commanders will re-enroll in their 12th or 13th month.

5. In August 2007, the new senior leadership embraced the policy by making it part of every Army Command’s “Safety & Occupational Health Objective” for FY08.
Then again in the update for FY09 they stepped it up a bit, by making it the #1 objective and naming ARAP as one of the specific tools to use in meeting these objectives.

6. In August 2007, the new senior leadership embraced the policy by making it part of every Army Command’s “Safety & Occupational Health Objective” for FY08.
Then again in the update for FY09 they stepped it up a bit, by making it the #1 objective and naming ARAP as one of the specific tools to use in meeting these objectives.

7. 5 Step Process
Pre-Registration by the commander or his POC.
Phone call to verify data.
Survey code issued
Begin assessment; with a minimum of 66% of the unit completing.
Schedule De-brief with CRC.
De-brief with Bn Cdr
Told how to access and understand the data
Given tools and proven measures to reduce hazards
Bn Cdr back briefs their higher commander & the unit
With support from higher commander COA are developed & approved.
Re-take assessment in 12th or 13th month
Cycle continues

8. Data on Five Segments Processes Auditing Reward Systems
Quality Control
Risk Management
Command and Control
Results are cataloged into 5 segments
Processes Auditing (PA)— A system of ongoing checks to identify hazards and correct safety problems, usually in the form of established standards, processes and procedures.
Reward Systems (RS)—The expected social rewards and disciplinary actions used to reinforce safe behavior, and correct unsafe behavior.
Quality Control (QC)—The policies and procedures for promoting high quality work performance . Unit expectation.
Risk Management (RM)—A systematic process used to identify hazards and control risk . The integration of CRM assessing the health of unit processes on and off duty.
Command and Control (CC)—assesses leadership, communication, and command policies as they relate to Composite Risk Management (CRM). True leader involvement anchors on trust, morale & motivation. The organization's overall safety climate, leadership effectiveness, and the policies and procedures used in the management of the organization.

9. Army (2,137 Units Surveyed) 1 534 / 4.02 82,079 154 49 / 47 9.2% 582 2
Data represents only those units that have completed ARAP.
Quartile
# Units / survey average
Total Pers Avg Pers
# Class A /
# Fatals
Class A % per unit
Total A-D accidents 1
534 / 4.02
82,079
154
49 / 47
9.2%
582 2
535 / 3.79
166,495
311
72 / 66
13.5%
744 3
534 / 3.64
187,285
351
83 / 66
15.5%
779 4
534 / 3.43
210,317
394
99 / 103
18.5%
1060
Army
CCI
Although ARAP within it self may not be predictive, if the results are ignored it can be detrimental to the overall safety climate and culture of the organization.
All units surveyed are rank ordered based on their overall mean score by quartile (1st-4th). Statistically bottom (4th) quartile units are have twice the number of Class-A accident than those in the top (1st) quartile.

10. Category
Unit 11
Unit 12
Process Auditing (ARAP)
Reward System (ARAP)
Quality Control (ARAP)
Command and Control (ARAP)
Direct Leadership Involvement
Training and Education
Policies and Procedures
Risk Management
Importance of Safety
Safety Officer Effectiveness
Resourcing
Desirability of Safety Officer Position
Communication
Confidence/Trust in Supervisors
OPTEMPO
Individual Involvement
Accountability
Compliance with Standards
Morale and Motivation
Quartile
KEY
***1st Quartile***
***2nd Quartile***
***3rd Quartile***
***4th Quartile***
To help focus the commanders effort results are further broken down into more define areas. Each question within the program is associated with one of the original 5 and/or the additional 14 categories.
In this example we have the results from two different battalions. Unit-11 focus area are safety officer position, communication, supervisor trust and confidence, OPTEMPO, and compliance with standards.

11. URL to access our homepsge
URL to access our homepsge
Select CDR/POC
ARAP is easily accessible worldwide, 24 hours a day.
Click CDR/POC to register
Click Take a Survey to respond/answer the 63 survey questions

12. Recommendations
Top-down emphasis to maximize unit participation; Underscore value of ARAP as part of CRM
Engage O-6 leaders (they receive back-briefs from Bn Cdrs and approve Bn Cdr action plan to address issues)
Track subordinate unit completion; emphasize timely completion (30-45 days) to ensure commanders get current/relevant data
Reinforce necessity for commanders’ back-brief to their higher, troops/participants.
Leader engagement make all the difference in the world. Soldiers and employees will accomplish those things that their leaders/supervisors are checking.
06 Commanders at commands must be a part of the backbrief process. This give them an aggregate look of their formation and the ability to provide guidance and assistance.
Don’t delay in getting the surveys completed, Some issue may require an immediate response to prevent the next accident.
Feedback to participants who took the survey is a must. Let them know that their message was received.

14. Corner Stones Individual Survey Respondent Anonymity
Organizational Confidentiality
Restricted Commander Access Codes
Ability of Higher Headquarters to Access Aggregate Data
Ability to Conduct Research and Analysis
The following policies form the cornerstone for successful use of this tool:
Individual Survey Respondent Anonymity -The CRC will work with any survey administrator to ensure anonymity of respondents. An individual must be free to respond without fear of discovery or reprisal. Without this, the data gathered will be inaccurate and of minimal use to the commander. Sound local processes for survey administration are critical to maintaining anonymity.
Organizational Confidentiality -The identity of the organization is kept confidential to prevent the results being used as a unit safety report card. The CRC will not share specific unit results with anyone other than the commander.
Restricted Access Codes provided to the Commander - Access to unit results are left to the discretion of the commander for distribution as they see fit.
Ability of Higher Headquarters to Access Aggregate Data - Higher headquarters personnel has the ability to review survey data at a macro-level in order to address community-wide issues. This does not identify units.
Ability to Conduct Research and Analysis - Access to data on an as needed basis for CRC analysts allows the Army to understand and address strategic issues regarding risk assessment and culture. No units are ever identified.
We maintain these policies in order to gather honest data and preserve the integrity of the process.

15. Cdr/ Unit POC responsibilities Register unit
Inform the unit of their requirement and your expectations
Disseminate survey code once received from the CRC
Track participation
Notify the CRC once minimums are met, to schedule debrief
CRC
Provide all necessary codes (survey & Cdr access)
Conduct confidential debrief
Here are key action taken by those organization who receive the most feedback and best results.
The registration process is easy. It only takes 5 min online.
Commanders who communicate their intent of using ARAP normally get the best responses.
Units use different mode of communicating the survey codes throughout their organizations (Memo, FRAGO, , formations, etc)
The leadership can track the number of participants 24/7
Once the required minimums are met a confidential debrief commander will be scheduled