1. Looking beyond Project Management
Theme: Project Management Indispensable for Vision India Sub Theme: Overcoming Challenges & Complexities in Project Management
Neal Jacob
Suprasanna Addanki
Revathi Ganduri

2. Project Profiles & Contours are changing – Are we ready to face it?
Business Context – Project Challenges and Complexities
Highly dynamic Project Environment – Internal & External Forces Influencing Execution
Stakeholders Expectations are increasing continuously
Resources are scarce with high Expectations
Availability of Multiple Execution Models increasing the complexity of adoption
Success of Business Models & Initiatives depend on IT project success
Rapid Changes
Modern Technological projects impacting Business
Modern Project Manager
Short cycle Projects
Tech Savvy Teams
Multiple Execution Models
Business Imperatives Driving Projects
Project Profiles & Contours are changing – Are we ready to face it?

3. Evolution of Project Management Practices – Shift in Focus
Expectations from Modern PM
Modern Project Management - Strategic focus and Business outcome driven

4. Business Challenges – Why Projects Fail
Poor Project Management Practices - Triple constraint failures
Failures of Organizational and change Management - Poor adoption of the Project
Inadequate Resource skill & Competencies - Missing aggressive schedules
Poor Project Governance - Misalignment of Business goals and Project deliverables
Lack of Strategic vision – No alignment to Organization and Project Team Goals
Inability to engage the Project Teams – Missing motivation the team at all times
Technological challenges - Poor product features / Missing service levels
Historical Data indicate the same
Lack of Robust Project Management & Leadership Competencies – Key Reasons

5. Transactional Management alone can not guarantee Project Success
Why Projects Fail – Visible and Invisible Root Causes
Project Management / Transactional Management
NOT ADDRESSED
ADEQUATELY &
COMPLETELY
Transactional Management alone can not guarantee Project Success

6. New Mantra – “Transformed” Project Management Hub
Plug “Transformation” into New Project Management Hub
Project Management
Transactional Leadership
Focus on
Transformational Leadership
Focus on
Quality
Inspiration Leadership for common Vision
Cost
Intellectual Stimulation of the Team to achieve Value Driven KPI
Schedule
Maximize Influence on team for better Collaboration and mutual Trust
Individual mentoring, coaching to sync up orgn and Individual Aspirations
Delivery Excellence
New Mantra – “Transformed” Project Management Hub

7. Project Management Hub Solutions – Case Study Examples
What is the need
How it is achieved
PMI Knowledge Areas
Governance – External and Internal Stakeholders
Resources – Soft Skills and Competencies
One Team Vision
Creating PMO, Change Manager and standardizing the Processes
Stakeholder Management, Contract Management and Tier 2 cities execution
Team building , Individual focused trainings on gaps, mentoring
Organization Design to achieve Business goals / Encouraging Inspiration Leadership
KT Management & Domain Skills
Building Key verticals and business processes SMEs with in the team.
Management & Leadership Competencies leveraged - Wing to Wing Solutions

8. Large PPP Engagements Large PPP Engagement – How did we succeed
Key Issues
One Team vision missing
Huge Contractual penalty
Project Technical solution risks
Unlimited scope
EBDITA challenges
Management Solutions
Large PPP
Engagements
Benefits
Multi Release Plan to mitigate the schedule Risk
Strong Program Governance for effective stakeholder Management
Consolidation of Vendors for project success
Effective contract Management with a role called Contract manager
Effective scope Management result in 37% additional revenue
Multi Release Plans on schedule
Profitability increased by 100%
Effective resource Utilisation
New Avenues of Business growth of value $4Mn
Leadership Solution
Creation of one Team ‘ Symphony’ to foster single mind-set and integrate the project teams
Fixed Schedule,-Variable scope in multi release enabled inspired teams to work beyond working hours to meet the schedule dates
Revamping architectural solution through Intellectual stimulation
Team building and individual trainings to meet the Competency gaps

9. AMS Engagements Application Management Services (AMS) Engagement
- How did we succeed
Key Issues
KT challenges
Domain knowledge
Business critical applications
Resourcing challenges
Customer Expectations very high
EBDITA challenges
AMS
Engagements
Benefits
Management Solutions
Customer Confidence and Satisfaction improved and steady state achieved for billing
Additional scope worth $300K opportunity
EBDITA improved by 2%
KT Plans and communication plans prepared and implemented
Proactive communication with stakeholders
Ticket Management streamlined
Leadership Solution
Creating a vision of partnership than simple IT vendor managing AMS engagement with team by building trust and strong Team
Wing to Wing Ticket ownership to achieve the business goals than IT SLA management by Team motivation
Proposing a DevOps Model
Learning to improve domain and technical skills

10. Enable PM Competencies
Critical Success Factors to roll out the New Hub
Enable
‘Transformational Leadership’
Understanding of the nuances of Transactional and Transformational Leadership styles
Enable PM Competencies
Create leadership with PMP certification and Risk Management certification
Adopt to Industry Eco system
Adoption to changes in Industry Ecosystems and Economic Challenges and rework Project Execution strategy
Behavioral & Soft skills
Manage team dynamics, Conflict resolution skills
Enhancement of Project Manager with Management & Leadership Competencies – Critical for success of the New Mantra

11. Accelerating the Growth
Benefits Beyond successful delivery of Projects
Accelerating the Growth
Cost Optimization
Human Resources + +
Onshore replacements with low cost and resources
Margin Expansion by using tier 2 cities
Simplification by merging similar functional areas
Leadership Development
Focus on business process knowledge
Training & development
Realigning resources with in business to take functional roles
Identifying Business functions and key initiatives and customer pain areas
Account mining
Building growth playbook
Creating Opportunities and Enabling growth

12. Transformed Project Management Hub is Reusable and Scalable
Reusability and Scalability of the Model
Opportunity
Include Leadership Competencies as part of PMI Training internally and externally.
Potential
All existing and budding Project Managers adopting New model would increase success rate of Projects
Benefits
The Project Teams Morale, Contribution to KPIs and HR capability Index would improve with the adoption of the New Mantra
Transformed Project Management Hub is Reusable and Scalable

13. Why this presentation @ PMI National Conference ?
To build national talent pool of “Transformed Project Managers” and thereby achieving PMI “ VISION INDIA” mission on Project Management
Create awareness on challenges & Complexities in executing large PPP projects & Application support projects
Share Case Study experiences of how large PPP projects are delivered using Transformational leadership Solutions in a National forum
Augmenting Project Managers with knowledge of Transactional & Transformational Leadership styles for improvement in Project Success Rate
Strategic Vision for Project management in India realized with additional Competencies to Project Manager

14. References
Mattus, Thomas - Transformational leadership for project managers- how to lead, not just manage projects Conference Paper Skill Development
Prabhakar, Guru Prakash - The impact of transformational leadership on project success - an empirical study using structural equation modelling across twenty-eight nations Conference Paper Skill Development
Dr.Roni Levi, Haifa-Jászberény Innovative approaches in project management for personnel in the educational and public administration fields.

15. Thank You