2. 2018… PaperCut 18… Coincidence?  
PaperCut Job Ticketing
Overview
Who needs Job Ticketing?
Workflow
How it’s Licensed
Requirements
How to get a trial
Getting a Job Ticketing Quote
Installation and Support
Release Highlights & Enhancements
Trivia Question

3. PaperCut Job Ticketing | Overview  
PaperCut Job Ticketing is utilized by production print and fabrication lab operators to allow users to submit orders online through a web-based interface.
Once the order is placed, operators can manage the job from their very own web interface.
Using a customizable workflow process, they can:
Track a job from submission and payment through delivery back to the customer

4. PaperCut Job Ticketing | Overview  
Track and control production printing, 3D printing, laser cutting or any other service offered through the Print Room/FabLab
Easily charge jobs to personal or shared accounts
Customize your workflow and track all jobs in your queue
Allow orders to be placed online, with guided forms

5. PaperCut Job Ticketing | Vertical Landscape

6. PaperCut Job Ticketing | User Workflow
PaperCut Login
PaperCut User Dashboard
Login to your PaperCut Dashboard
Select Print Room/FabLab on the left

7. PaperCut Job Ticketing | User Workflow
User’s Print Room Dashboard
Place New Order
Place new orders and monitor
the status of existing orders and announcements.
Select document details plus
payment and delivery methods.

8. PaperCut Job Ticketing | Print Room/Fabrication Lab Workflow
Operator Dashboard
Job Detail/Instruction
Quick glance at all production jobs
Job details and Operator instructions

9. PaperCut Job Ticketing | Print Room/Fabrication Lab Workflow
Payment Method
Completion/Delivery Notification
Charge job to users account
Notify user of ready for pickup

10. PaperCut Job Ticketing | Licensing  
PaperCut Job Ticketing is Licensed per Room
No Volume Discounts… Yet
One Price - Education, Commercial, & Professional
Standard Product - No Tiers
Each Room has its own…
URL | Contact Information | Workflow | Products | Orders

11. PaperCut Job Ticketing | Current Requirements
Windows Only
English Only
No Customized Branding
PaperCut 18 Only

12. PaperCut Job Ticketing | Trial  
What does a trial include?
Project Management
Installation of Software
1 Room Setup
Two Customized Print Room Templates
One Hour of Training
If there is a need for more than two templates, ACDI will
quote assist hours on a per template basis
There’s a charge for a Job Ticketing Trail. Please contact your ACDI representative for more details.

13. PaperCut Job Ticketing | Quote http://www.acd-inc.com/forms/quote/
Easy peasy, we’ve made the process a simple as possible. No separate form, nothing new, just the same ACDI quote form you’ve come to know and love.
What will you need to know to get a Job Ticketing Quote?
Number of rooms
Number of Templates
5 out of 5 Print Room Managers give PaperCut’s
Job Ticketing a flaming Thumbs Up!

14. PaperCut Job Ticketing | Installation & Support  
ACDI Professional Services is currently required.
ACDI cannot support a dealer-installed Job Ticketing installation unless the reseller has attended an ACDI Advanced Training Class. (

15. PaperCut 18.0 | Release Highlights  
Various bug fixes plus support for Canon C256 & C356
New MFP Application with an updated User Interface for HP OXP devices
HP device types renamed for both setup and ordering
Support Compact PDFs with Konica Minolta
Latest InePro SCR708 RFID reader for Ricoh SmartSDK now supported
Display French properly on Toshiba devices
Toshiba V3 supports custom message on login screen
PaperCut | Enhancements  
GDPR print management, data privacy and security compliance: To comply with Europe’s “Right to be Forgotten”: - A new Privacy Option has been added to configure the time period after which user-identifying data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs. - The server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page.
Security: When a print server is detected as being offline, all its held print jobs (pending release) are now hidden and cannot be released until the print server is back online.
Linux and macOS (CUPS): Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).

16. How is PaperCut Job Ticketing Licensed?
Put your answer in the Chat section First correct answer wins! Prize is a T-Shirt or Polo.

17. Questions?