1. Office Manager (OM) End User Administration Tool for UC 500
Steve DiStefano, Technical Solutions Architect – U.S. Sales Team

2. AGENDA for Today (OM 1.2) OM Introduction Why OM PC Requirements
Installation Instruction
Starting OM
Operating OM

3. Office Manager 1.2 (== )
OM is an end user administration tool the Cisco partner configures and leaves behind with the site office manager.
Office Manager (OM) version 1.2 built on December 20th
Supports CCA 3.0 managed systems
Does not support hybrid CLI or all CLI configurations
Does not support other UC platforms (purpose built for UC 500)
Office Manager supports these devices:
Cisco UC 500 Series (UC 520, UC 540, and UC 560)
Cisco PVC2300 Business Internet Video Cameras (Audio/PoE)
Cisco WVC2300 Wireless-G Business Internet Video Cameras
Cisco 7900, SPA 500, SPA 300, CIPC & most Cisco 6900 Series IP Phones
(6945 to be added in CME and CCA and OM)
Cisco AP541N Wireless Access Points
Go get it!!!!

4. Why OM Remember you use CCA; Customers shouldn’t
Reduce what you need to collect & configure for new systems
Make these areas clear during site survey and planning meetings
Let the end customer do routine administrative tasks
Depending on your model, you may not want support calls for simple changes
Increase your value proposition to your customers
It does a few things CCA can’t do 
Cisco Small Business Support Center support
It is priced right!!!
Go get it!!!!

5. Customer’s PC Requirements
These are the system requirements needed to run Office Manager:
Operating system
Microsoft Windows XP Service Pack 3
Microsoft Windows Vista (32-bit or 64-bit version)
Microsoft Windows 7 (32-bit or 64-bit version)
Web browsers
Microsoft Internet Explorer, version 6.0 and later (version 7.0 and later is recommended)
Mozilla Firefox, version 3.5 and later
Adobe Flash version 10 and later
At least 41 MB of free disk space

6. Installation Initial OM Installation is special
The First Time Configuration GUI
specify which functions you want to make visible/usable to the end user.
If you ever want to adjust this we have OmConfig.exe:

7. Demo
OmConfig.exe

8. OmConfig.exe

9. OmConfig.exe

10. OmConfig.exe

11. OmConfig.exe

12. Starting OM
The first time you access a system you will be prompted to add the IP address of your managed devices
UC500 Data VLAN address for UC500
In my case, it was already there so I am prompted for credentials
OM will discover users and settings, phones and groups, voice messaging data and a few other things each time it is launched.
OM does not contain the authoritative database of the UC 500
The custom site settings and login information are preserved when you reinstall newer versions of OM.

13. Demo
Starting OM

14. Starting OM
The first time you start OP you will be prompted for UC500 IP Address and credentials.

15. Starting OM
Partners: you can use the DEBUG menu item to request details on what it found

16. Starting OM
Use Advanced TAB to adjust or add devices or do debugging of OM if requested.

17. Demo
Running OM

18. Running OM: Network
Network Status – Refresh every 2 minutes

19. Running OM: Network
Cisco Devices

20. Running OM: Video
Watch the Small Business? Sell some Cisco IP Cameras

21. Running OM: Phone Menus
Local Speed Dials (or System) for all phones

22. Running OM: Phone Menus
Local Directory for all phones

23. Running OM: Schedules
AA Schedule

24. Running OM: Schedules
Night Service

25. Running OM: Schedules
Holidays

26. Running OM: Voic
‘Read only’ voice mail except this little Hidden Gem 

27. Running OM: Inbound Call Route
Verify the DID mappings

28. Running OM: MOH File conversion/upload
Put your SB audio on the MOH (I am having fun; but this could be real advertising obviously)

29. Running OM: Prompts
Verify the AA prompts and see which users are authorized to change them

30. Running OM: Groups
Administer membership and ordering of Hunt, Blast, Page, and Pickup GROUPS !!! Booooyaaaa!

31. Running OM: Multi User Edit
Get the Sledgehammer!

32. Running OM: User Editing
Individual Adjustments: Main Page

33. Running OM: User Editing
All Adjustable

34. Running OM: User Editing Bonus
Another hidden GEM ; Click “Set Voic caller options”

35. Support your Customers
Recommend what they feed

36. Support your Customers
Make sure they know how to reach you

37. Tell us what you think
Feedback