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2. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Business Communication Q1. What are the objectives of communication? Q2. Explain the different types of listening. Q3. Discuss in brief the C’s of Communication. Q4. What is agenda? Q5. Discuss the importance of formal communication.

3. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Q6. ‘A good system of communication makes use of both oral as well as written means of communication’. Comment. Q7. What is non-verbal communication? Q8. Draft a letter of complaint on behalf of M/s Ruchi Enterprises of Delhi to M/s Superior Industries, Mumbai regarding the inferior quality of certain goods received from them.

4. This presentation uses a free template provided by FPPT.com www.free-power-point-templates.com Q9. Discuss the purpose of a presentation. Q10. What are the barriers to good listening skills?

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