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2. Human Resource Management CASE STUDY (20 Marks) Milton Engg. Co. is supplying a few automobile components to M/S Mahindra. They are employing about 250 persons out of which about 150 are working in shops. The factory is now 5 years old. The workmen have been regularized last year after the Union took up the issue 2 years back. But there were some issues regarding fixation. Some senior workers were getting less payment than the juniors. Last month order from Mahindra was one and a half times the usual order. Since there is no incentive scheme etc., employees were paid Rs. 500 each.

3. Many of them felt that this type of payment was not proper as there is no relationship of efforts in it. Mr.Govindan Nair, who joined as Asstt. Manager last year was reported talking in a rude way with employees. On the other side he was workaholic. And always reached the set targets. In this process he used to chase the operators for more production and used to shout for quality deviations. This type of behavior was not liked by the workmen and they desired that this person should be out of the factory. The Management is thinking for expansion and is considering installation of latest machines. Knowing the existing capacity of employees, the management is thinking of infusing new blood, for which Union has an objection. They want the chance of operating new machines be given to the existing people first. The problem is that there is no training cell here. Considering that you are appointed as a consultant, answer the following questions.

4. Answer the following question. Q1. What are your observations? Q2. What are the various problems in the organization? Q3. What is Management’s view? Q4. Explain various actions you will like to take.

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