1. Transport Yourself Campaign

2. Strategy
Comprehensive campaign to induce trial ridership from non-riders with free pass.
Increase frequency and loyalty of current customers for with free pass.
Collect contact information for promotional communication and marketing research.

3. Coming home

4. Adventure

5. Mavs

6. Stars

7. Transport Yourself Microsite

8. 2012 Responder Analysis

9. Drive-Time Trade Area Drive-Time Trade Area: 19 minutes
On average, 75% of The TRE’s responders live within a 19-minute drive of the stop they frequent.
TRE Richland Hills Station
7225 Burns St.
Richland Hills 76118
19-Minute Drive-Time Trade Area

10. Segmentation
All U.S. households are grouped into types based on demographics and psychographics

11. Identify & Analyze Your Responders
F01: Steadfast Conservatives
Home to high-school educated mature singles and couples living in middle-class urban blue-collar neighborhoods
Size: 3.6x Position: .08,4.08

12. Identify & Analyze Your Responders
F01: Steadfast Conservatives
Size: 3.6x Position: .08,4.08

13. U.S. Profile 13

14. Actual Responders vs. Trade Area15

15. Core Responder Selection
To be a core Responder, a segment must comprise at least 1% of the Responder base. Core Responders are then differentiated as follows:
Primary Core Responders have a high likelihood of being TRE responders.
Secondary Core Responders are likely to be TRE responders.

16. Core Responders: Tarrant County
Secondary Core Responders are not as likely to be your Responders as Primary Core Responders but are still very likely.
Tertiary Core Responders are less likely to be your Responders but are opportunity segments.
Primary Core Responders are the most likely to be your Responders. 17

17. Responder Segmentation User Guide
Link to Buxton Mosaic Guide Online 18

18. Household Level Profile19

19. IDentify Your Primary Core Responders
Segment F01: Steadfast Conservatives - Home to high-school educated mature singles and couples living in middle-class urban blue-collar neighborhoods
Segment F02: Moderate Conventionalists - Highly mobile, middle-class singles and childless couples living in modest homes, semidetached houses and apartments scattered throughout second-tier cities
Segment F03: Southern Blues - Racially mixed, young and lower-middle-class singles and couples living in older, garden style apartments in satellite cities throughout the South
Segment F04: Urban Grit - Young, ethnically mixed, working-class singles and single-parent households living in blue-collar neighborhoods in second-tier cities scattered around the country
Segment F05: Grass-roots Living - Less educated, racially diverse mix of middle-aged couples, families and singles living in lower middle- class rural villages and aging industrial towns throughout the Midwest and South

20. IDentify Your Secondary Core Responders
Segment B01: Status-conscious Consumers - Middle-aged Baby Boomer households living in suburban neighborhoods within a manageable commute to well-paying city jobs
Segment B02: Affluent Urban Professionals - Affluent singles and couples who live in the chic high-rise neighborhoods of many big cities, owning swank condos and apartments
Segment B03: Urban Commuter Families - Upscale, college educated Baby Boomer families and couples living in comfortable, single detached homes in city neighborhoods on the metropolitan fringe
Segment B04: Solid Suburban Life - A mix of upper-middle class younger and middle-aged couples and singles who enjoy upscale comfort in maturing bedroom suburbs
Segment B05: Second-generation Success - Upper-middle-class and large multi-ethnic households working in white and blue-collar jobs within metro fringe communities
Segment B06: Successful Suburbia - Middle-age, married couples with children who enjoy an upscale life far from the downtown hustle of city living

21. Household Income
HH with incomes below $35K are ~ 21% of responders but are 40% less likely to respond. On the other hand, incomes > $125K are 55% more likely to respond.. Two very different sets of needs are reflected here. 22

22. Marital Status
22% of responders are single but are almost 25% less likely to respond. The promotional offer is not registering with singles. 23

23. Ethnicity
African American and Hispanic HH represent 24% of responders yet only African Americans are more likely to respond to a promotional offer. Introduce Hispanic specific version to capture more responders 24

24. Home Ownership 25

25. Dwelling Type 26

26. Length of Residence 27

27. Shopping Behaviors 28

28. Psychographic Characteristics29

29. Behavioral Characteristics30

30. Direct Mail Campaign
By comparing responder households with other households in the same trade areas, pre-selection criteria (or hard selects) are determined for TRE mail campaigns. The following hard selects were chosen for the TRE acquisition targets:
Two or More Adults in the Household
Two or Fewer Children in the Household
Lives in a Single Family Dwelling Unit
Household Income >$50,000
Likely or Extremely Likely to Have Some
College Education, a Bachelor’s Degree,
or a Graduate’s Degree

31. Direct Mail Strategy First mailing – Spring 2012 Second Mailing – TBD
Execute using two test cells
Commuter (peak) message
Leisure/event (off-peak) message
Second Mailing – TBD
Analyze first mailing and test two more variables i.e. Single vs. Married