1. Pat Barton Clayton State University
SAP Appeals – Beginning to End
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2016 GASFAA Conference

2. Agenda Policy Overview Statistics Student Appeal Process
Office Procedures
SAP Agreement/Academic Plan
Effectiveness
Questions
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3. Policy Basic policy Includes all transfer hours accepted for credit
Cumulative GPA of 2.0
Completion Ratio of 67%
Maximum timeframe 150% of program length
Includes all transfer hours accepted for credit
Calculated each semester
Warning for one semester
Policy at
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2016 GASFAA Conference

4. SAP Statistics
Based on approximately 10,000 with SAP status for (not enrolled)
Current status for those not meeting SAP
380 never appealed
157 appeal denied
85 prior appeal revoked
40 currently on appeal
1 appeal completed/graduated
14 now making SAP
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2016 GASFAA Conference

5. Student Appeal Process
Download appeal form
Submit completed form and documentation
If approved, sign SAP Appeal Agreement (academic plan)
Meet all terms of the agreement/academic plan
SAPPacket_TitleIX.pdf
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2016 GASFAA Conference

6. Student Appeal Process
Instructions provide
Definition of mitigating circumstances
Examples of acceptable and unacceptable circumstances
Examples of acceptable documentation
Information about appeal after having a prior appeal revoked
Appeals received with no documentation are automatically denied
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2016 GASFAA Conference

7. Office Procedures
Appeal logged into Banner and forwarded to coordinator
First appeals prepared for committee
Appeal scanned (if paper)
Appeal saved to shared drive with appeal evaluation form
Committee notified of appeals for review
Committee
1 Academic Advisor
2 Center for Academic Success
2 Office of Financial Aid
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2016 GASFAA Conference

8. Office Procedures First Appeals Second Appeals or Max Hours
Committee member reviews
Committee member enters recommendation and rationale
Coordinator checks periodically to identify those complete
Completed appeals forwarded to Director
Second Appeals or Max Hours
Director reviews
Director completes evaluation form with rationale
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10. WARNING….
Although some of the following procedures are Banner specific, non-Banner schools can still follow the logic behind the workflow.
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2016 GASFAA Conference

11. Office Procedures Denied Appeals
Update SAP requirement code
Update SAP status (D/DD Committee/Director)
Add a message if needed
Send notification
Appeal decision (denied or approved) also available on web self-service (DUCK)
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2016 GASFAA Conference

12. Office Procedures Approved Appeals
Update SAP requirement code to PENDING
Add SAP agreement (academic plan) requirement
Add message code (SAGR)
Sending notification
Your request for an appeal for Satisfactory Academic Progress (SAP) has been tentatively approved. Final approval is dependent upon receipt of a signed Financial Aid SAP Appeal Agreement. Please come into the Financial Aid Office during regular business hours to review and sign your SAP Appeal Agreement. Once you have signed the SAP Agreement/Academic Plan, you will be placed on financial aid probation for SAP.
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2016 GASFAA Conference

13. Agreement/Academic Plan
Basic plan with specific requirements tailored to individual student needs to regain eligibility
Variables
Minimum semester GPA
Minimum credit hours per semester
Number of semesters to complete
Other criteria as needed
Document
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2016 GASFAA Conference

14. Academic Plan Calculate required variables
Raise Your GPA to calculate needed hours
Formula to calculate completion ratio hours needed
(.67 x attempted hours) – earned hours / .33 = round up
Hours used are highest number GPA vs. RATIO
Minimum hours required based on academic history
Number terms required to complete
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2016 GASFAA Conference

15. Academic Plan Student reviews plan with someone in detail
Student signs two copies – one for student and one for file
Banner is updated
SAP requirement satisfied
SAGR requirement satisfied
SAP status updated (A/AD Committee/Director)
Details entered on ROANYUD
Procedures
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17. Academic Plan Run report after grades
Determine if plan requirements met
Update Banner accordingly
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19. Effectiveness Fall 2015: 44 Appeals After Fall 2015 Grades
Regained Eligibility: 11 (25%)
Met Appeal Requirements: 10 (23%)
Failed to Enroll: 1 (2%)
Appeal Revoked: 22 (50%)
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2016 GASFAA Conference

20. Student Comments
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21. Your Turn
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2016 GASFAA Conference