1. Recruiting, Retaining & Motivating Your Team
© 2006 by Terry Modica, Catholic Digital Resources™: catholicdr.com

2. Empower good volunteerism
Retaining Volunteers
Empower good volunteerism
Identify new volunteers’ gifts and abilities:
Give each person an interview in which they name their unique gifts, skills, and passions.
Then put them in opportunities that utilize these.
For those who aren’t sure, watch for clues in their personality styles.
BENEFIT: They will quickly gain confidence, which produces reliability.

3. Empower good volunteerism
Retaining Volunteers
Empower good volunteerism
Notice the gifts and abilities of everyone on your team:
Are they in roles that utilize their talents?
Clue: If they’re losing interest, the answer is probably NO.
Help them set goals that meet the current & future needs of the ministry but which are appropriate to their personality.
If necessary, help them organize an action plan, so they can fulfill those goals.
BENEFIT: They will retain interest in the work of the ministry while enjoying personal growth.

4. Empower good volunteerism
Retaining Volunteers
Empower good volunteerism
Share your own faith with your volunteers.
Speak your faith to the individual:
“God’s in charge!”
“The Holy Spirit has empowered you to do the work.”
“I’ve met Jesus in you.”
Start team meetings with minutes of faith-time:
Prayer
Scripture
Group sharing and reflection on these scriptures
BENEFIT: You’ll get more done in the meeting, team members will remember they’re serving God, and they will know they are important to you and to God.

5. Empower good volunteerism
Retaining Volunteers
Empower good volunteerism
Watch for signs that your volunteers:
are overdoing or overstretching themselves
or are misfits in their tasks
which will lead to burn-out or loss of interest.
Give them permission to reassess what God's asking of them.
Help them keep God as the bulls-eye in the target of their work.
Remind them that what they're doing is for the Kingdom.
If the work is right for them, it will provide spiritual growth.
If it’s no longer right, growth will come through change.
BENEFIT: Even if you lose a volunteer, they will find satisfaction in a different ministry yet remain loyal to you and help in a pinch.

6. Let’s examine the 4 basic types…
Motivating Your Team
But why do these techniques work better with some volunteers than for others? ?
Because different personality types respond differently to every situation.
Let’s examine the 4 basic types…

7. 4 Personality Types
Amiable
Driver
Analytical
Expressive

8. 4 Personality Types The Amiable Volunteer Steady, loyal team player
Very supportive
Usually polite
Won't interrupt others
Won’t push their own interests ahead of others
Good listeners, sensitive to the feelings of others
Helpful in monitoring morale problems
Makes sure relationships are firmly established and that a positive attitude exists before moving into a task
Lends an air of relaxation to the group, fostering a leisurely work pace
Works very hard not to let people down and is willing to go the extra mile to respond to the needs of others
Gives personal attention, a shoulder to cry on

9. 4 Personality Types The Analytical Volunteer Conscientious & thorough
Takes a fact-oriented, data-gathering approach to problems
Moves cautiously to avoid creating problems (respects “Murphy's Law”)
Likes to be objective and willing to listen as part of fact-gathering, but will not be forced into a quick conclusion based on another person's opinion
Can make cool, calm responses to troublesome situations

10. 4 Personality Types The Driver Natural leader or director Fast-paced
Fairly business-like
Goal-oriented
Willing to take responsibility for moving ahead and making decisions
Will make the open statement and take the definitive stand
Able to deal with tough interactions, usually appearing unbothered by criticism or rejection
Prefers to get the facts and move on without worrying about whether or not they are liked
Can present a position in a confident and forceful way

11. 4 Personality Types The Expressive Volunteer Sociable & dramatic
Tends to move quickly and to do it with fun
Injects humor and excitement into situations
Can be very stimulating and persuasive
Needs few precise instructions, because they can make decisions without such structure
Thinks in terms of what will please others
Figures out techniques that are people-oriented
Gets involved in social situations that need to be enlivened with a spark of drama or humor

12. 4 Personality Types Which one are you? Amiable Driver Analytical
Expressive
Which type gives you the most difficulties?

13. How to Motivate
Strategies for Motivating Amiables “They’ll know we are Christians by our love.”
Emphasize what’s unchanging and secure about the situation.
Give them time to adjust to change.
Give them appreciation.
Let them know their importance to the team.
Give them limited territory and areas of specialization.
Provide a sincere, personal and agreeable environment.
Provide a sincere interest in them as a person.
And …

14. How to Motivate
Strategies for Motivating Analyticals “They’ll know we are Christians by our love.”
Give them personal autonomy.
Allow time for careful planning.
Provide exact job descriptions and precise expectations and how it fits the big picture.
Prepare your case in advance.
Unemotionally provide the straight pros and cons of ideas.
Support your ideas with accurate data, no guesswork.
And …

15. How to Motivate
Strategies for Motivating Drivers “They’ll know we are Christians by our love.”
Give them authority.
Give them challenges and vary their activities.
Allow them freedom to excel, and encourage growth with opportunity for advancement.
Take the “bottom line” approach, provide direct answers, and keep your discussion brief and to the point.
Ask “what” questions, not “how”, letting them figure out the “how” on their own.
And…

16. How to Motivate
Strategies for Motivating Expressives “They’ll know we are Christians by our love.”
Publicly recognize their abilities.
Put them in a role of motivating others.
Don’t tie them down with details to control.
Give them group work, nothing to do alone.
Smile often and show your friendliness.
Assign them responsibilities that give them social recognition, popularity, and people to talk to.
And…

17. “May they be one, Father, as you and I are one.”
Motivate Your Team!
“May they be one, Father, as you and I are one.”

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