Integrity - Service - Innovation

Integrity - Service - Innovation
Tables Overview Integrity - Service - Innovation

Tables Fundamentals DCPS is a table-driven system Every employee is under an Activity & Organization Personnel actions will reject if the Table is not built If the Organization is not built, the action will reject to the Missing Org report – the action will be deleted if not built within 2 pay periods Please submit a Tables Remedy Ticket if Org needs to be built If the Activity is not built, the action will reject to the payroll invalid Please submit a Tables Remedy Ticket if Activity needs to be built. 9/16/2018 Integrity - Service - Innovation

Roles for Tables Human Resources / Personnel Office (HRO) Provides the Activity & Organization codes to the CSR Resource Management / Budget Office Provides Accounting Classification information to the CSR Customer Service Representative (CSR) Inputs Employee & Organization-level Accounting Classification Records Submits requests to add/change Activities or Organizations to PRO via Remedy ticket DFAS-IN Civilian Payroll Office(PRO) Builds Activity & Organizations from Tables Remedy tickets 9/16/2018 Integrity - Service - Innovation

General Guidance for Tables New Organization builds Please only complete the Tables section on the Remedy ticket Multiple Org codes under the same Activity may be submitted on the same ticket Please submit additional tickets if all of the Org codes will not fit, or a spreadsheet if it is a re-organization New Activity builds Please complete all sections of the DCPS Update Request form Attach form to a Tables Remedy ticket for processing Time frame Tables Remedy tickets are 10 business days Please submit new requests 30 days prior to use Please submit re-organizations 90 days prior to use 9/16/2018 Integrity - Service - Innovation

General Guidance for Tables continued Changes to existing Organizations CSR should be able to make changes to most fields Please complete the fields (such as pay block, Site Activity) that need to be changed on the Tables section of the Remedy ticket Note: We need a approval memo from HR if the Site Activity needs to be changed. Changes to existing Activities CSR can update Employing Activity record & Accounting Please complete the fields that need to be changed on the DCPS Update request form and attach to a Tables Remedy ticket Processing time frame Tables Remedy tickets are 10 business days Please submit new requests 30 days prior to use Please submit re-organizations 90 days prior to use 9/16/2018 Integrity - Service - Innovation

DCPS Tables Update Request form Part A General information including Activity & Org codes Part B – Point of Contact Information Point of Contact information is typically for CSR POC information is not input into DCPS 9/16/2018 Integrity - Service - Innovation

DCPS Tables Update Request form Part C – Employing Activity Office Address This is the employing activity address, not the Organization, POC, or CSR address. This is the default address where a check is sent if an employee’s direct deposit and mailing address are not entered in DCPS when they start. 9/16/2018 Integrity - Service - Innovation

DCPS Tables Update Request form Part D – Employing Activity record Agency = two position code that designates agency (AR/AF/DD) Major Claimant code= agency sub element (list in DCPS manual) Blanket LV Advance = 0- no override 1- ’LB’ input in T&A 2- Authorization input in DCPS 3- Blanket advancement T&A Input Frequency = “D” – Daily, “W” – Weekly, “B” – Biweekly Shore leave = ‘Y’ or ‘N’ if eligible for Shore Leave Credit Hour Carryover = 0- 24 Certifier = blank or “Y” (only use ‘Y’ if certify time directly in DCPS) Labor IDC = “Y” or “N” 9/16/2018 Integrity - Service - Innovation

DCPS Tables Update Request form Part E – Activity Accounting Classification This information should come from budget / finance office Please do not submit Org or Employee-level accounting. Any org or Employee-level accounting that is input by the local CSR will override the accounting at the Activity level 9/16/2018 Integrity - Service - Innovation

DCPS Tables Update Request form Part F – Organization Record This is the same information that is on the Remedy ticket template. Please only complete the Tables section on the ticket. If you do complete the form, be sure that all fields match the template. Conflicting information will cause the ticket to be returned for clarification. 9/16/2018 Integrity - Service - Innovation

DCPS Tables Update Request form Organization Record fields Pay Block = Groupings of pay records T&A Input Frequency = T&A Input Frequency at Org-level Blanket Leave Indicator = Leave indicator at the Org-level End of Month Estimate = End of Month Estimate to be produced for an Activity, can be “Y” or “N” Labor Indicator = Flag to indicate daily/weekly labor extension, can be “Y” if T&A input frequency is ‘W’ or ‘D’ Time Card Option = time card option to be printed N - DO NOT PRINT TIME CARDS 1 - T & A TIMECARD FORMAT 1 (A if use PC based T&A system) 2 - T & A TIMECARD FORMAT 2 (B if used PC based T&A system) 3 - T & A TIMECARD SSN ONLY FORMAT 1 (C if use PC based T&A system) 4 - T & A TIMECARD SSN ONLY FORMAT 2 (D if use PC based T&A system) 9/16/2018 Integrity - Service - Innovation

Pay blocks & Major Claimant codes CP1: OMA: 777, ZFA: 501, 512,521 (511-DODEA) ZFR: 401, 402, 415,420, 421 (410, 411, 412-DODEA) ZKA: (108-OSD 109-DODEA) ZPV: 910 A list of valid Major Claimant codes can be found in the PRO manual and on the OPM website: (click on Executive Branch and then select your agency) 9/16/2018 Integrity - Service - Innovation

Miscellaneous Information Terminology Activity = Unique Identification Code (UIC) = Personnel Accounting Symbol (PAS) SDA Activity = Name of the SDA file for that Activity T&A / CSR Site Activity = Used in conjunction with the T&A/CSR Groups to provide access to specific Timekeepers/CSRs When completing the table request… We prefer that a digital copy of the form is typed. If completing it by hand, please be sure to write legibly and please put a slash through any numeric 0’s (zeros) 9/16/2018 Integrity - Service - Innovation

Remedy Overview Integrity - Service - Innovation

Remedy Remedy system allows for communication between the Payroll office, CSR, and HR offices Tickets can be entered requesting assistance in processing or payroll inquiries Documents can be attached to tickets for validation Remedy titles have Customer Expectation timelines Expectations vary for each title and are noted in the following slides Imaging - Electronic Document Management system Remedy is the preferred method for submitting requests – supporting documentation may be faxed to Imaging Fax number for Imaging: Integrity - Service - Innovation

Access to REMEDY DD System Authorization Access Request (SAAR) & Remedy Security Rules of Behavior can be found here: < Please submit completed DD 2875 & SROB via CSR 2875 ticket. Please submit Remedy Client Update ticket to update your information (phone number, address, etc) or if you wish to group Remedy users together. Remedy issues can be addressed to TSO at or at 9/16/2018 Integrity - Service - Innovation

Remedy Ticket Titles and Timelines
3–Day Special Pay Hot/Non-Pay Security Violations Deductions – Field Service Receipt Workarounds-HQE 5-Day HR Request for Debt Offset Deceased Military Deposit Hot Item **PRO ONLY** Workarounds Remedy Client Update 9/16/2018 Integrity - Service - Innovation

Remedy Ticket Titles and Customer Expectations
5-Day (cont.) Security-DCPS Termination Timekeeper Inquiries TSP-FERCCA **PRO ONLY** Arbitration-History request 10-Day ADS Payment Request **PRO ONLY** 401K Loans Aggregate Limit Allotment Inquiry **PRO ONLY** Arbitration/Decision (DODEA) Butterbaugh Claim 9/16/2018 Integrity - Service - Innovation

10-Day Check/EFT Not Received Debt Hearing Debt Refund Deductions (18 sub-titles) DeFacto Donated Leave FEGLI FEHB-Other Foreign Allowances LQA Inquiries; SF1190 Advance Payments: Other Allowances 9/16/2018 Integrity - Service - Innovation

10-Day (cont.) Garnishment Leave and Home Leave NAF/401K Non-Standard DCPS Report Request OPM Inquiries (comes from OPM) Physicians Comparability Allowance Report Print Problems Reservist Differential 9/16/2018 Integrity - Service - Innovation

10-Day (cont.) Retirement Security Establishment Severance SF1150 Input/Request SF-50 Student Loan Tables and Tables Reorganization Tax Inquiry Terminal Leave TSP USERRA - Letters 9/16/2018 Integrity - Service - Innovation

10-Day (cont.) Voluntary Repayment Agreement VSIP/VERA Installments W-2 W-2 Reissues 15-Day Arbitration Interest Calculation (DODEA) Debt Inquiry Workers Comp Leave Buy Back - Payment Offline History Print Request Preconversion Issues Retirement – Settlement **PRO ONLY** Settlement Inquiry TSP Settlement 9/16/2018 Integrity - Service - Innovation

30-Day Accounting Vouchers Arbitration (DODEA) Audits Copy of Check Request TSP History Request Debt Waiver – LQA Project Debt Waiver – Debt Waiver Law/Contingency Leave Military Deposit Application Military Deposit Payment Military Deposit Paid in Full Letter Military Deposit Estimated Earnings *PRO only for call logs* TSP-Debt USERRA-Request Workers Comp Leave Buy Back - Submission NAREA 9/16/2018 Integrity - Service - Innovation

60-Day Debt Audit Leave Audits Pay Audits Sunday Premium for Part-Time Employees TSP Audit 90-Day Retirement Code Changes 150-Day FERCCA 9/16/2018 Integrity - Service - Innovation

Essential information for Remedy
Ensure remedy titles are used appropriately Incorrect titles will be corrected by the PRO and may result in longer work times HOT/NON PAY title is restricted to HRO only Allotment inquiry, MSD hot item, and Misc pay titles restricted to PRO only CSR 2875 restricted to CSR only Please do not submit duplicate tickets Remedy tickets auto-close after 10 days Reminder sent via that ticket will close in 3 days Please return the ticket if you need clarification on the resolution or the issue has not been resolved Agree to Resolution should be selected once the issue has been resolved (DCPS reflects the leave adjustment, member received the money, etc) 9/16/2018 Integrity - Service - Innovation

Overview of the Defense Civilian Pay System (DCPS) and CSR Resources
Integrity - Service - Innovation

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CSR Resources DFAS.MIL General information for Civilian employees APAN DFAS4DOD CSR & TIMEKEEPER manual Payroll Office Advisories (POAs) Payroll Office Forms (DD 2875, D 2929, VRA’s, Union Info change form, etc.) DCPS Web-based Training DOD Regulations DoD FRM - Volume DoD Issuances OPM.GOV General regulations for civilian employees VA has a central POC – John Thornton – for submitting paperwork. 9/16/2018 Integrity - Service - Innovation

Access to DCPS DD2875 SYSTEM AUTHORIZATION ACCESS REQUEST (SAAR) DD2929 DEFENSE CIVILIAN PAY SYSTEM (DCPS) NON-PAYROLL OFFICE ACCESS FORM DCPS Security Awareness Course Completed forms are submitted on a Security Establishment ticket. SASO for DCPS access issues: VA has a central POC – John Thornton – for submitting paperwork. 9/16/2018 Integrity - Service - Innovation

MIAP DCPS is accessed through the MIAP website MIAP is not part of DCPS; it is portal to get to DCPS securely 9/16/2018 Integrity - Service - Innovation

DCPS database selection

USERID AND PASSWORD 9/16/2018 Integrity - Service - Innovation

DCPS CONSENT BANNER 9/16/2018 Integrity - Service - Innovation

BROADCAST MESSAGE 9/16/2018 Integrity - Service - Innovation

SECURITY SIGN ON 9/16/2018 Integrity - Service - Innovation

DCPS CSR MAIN MENU 9/16/2018 Integrity - Service - Innovation

OPTION 1: MAIN MENU: EMPLOYEE DATA MENU

OPTION 2: MAIN MENU: LEAVE MENU

OPTION 3: MAIN MENU: ON-LINE INQUIRIES MENU

OPTION 2: MASTER HISTORY SCREEN

OPTION 3: PAY DETAIL 9/16/2018 Integrity - Service - Innovation

OPTION 4: MASTER EMPLOYEE INQUIRY

OPTION 6: PAYROLL OFFICE TABLES MENU (VIEW ONLY)

OPTION 8: CENTRAL TABLE MENU (VIEW ONLY)

OPTION 9: OVERSEAS ALLOWANCES-ADVANCES/PAYMENT/ADJUSTMENT

OPTION 10: ACCOUNTING DATA

OPTION 4 MAIN MENU: TABLES MAINTENANCE MENU
Tables are maintained at VACO level 9/16/2018 Integrity - Service - Innovation

OPTION 6 MAIN MENU: CSR REPORTS MENU

OPTION 7 MAIN MENU: TIME AND ATTENDANCE MENU

OPTION 8 MAIN MENU: IN LIEU OF LES

OPTION 9 MAIN MENU: DEBT COLLECTION MENU

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