1. Global iShare Database AT ACH Manual for Sales Force
AT Asia Pacific Marketing
November 2012

2. Contents Introduction Login How to Create New ACH
Step 1: General Information
Step 2: Methods and Benefits
Step 2+: Benefit Calculation
Step 3: Documents & Images
How to View ACH
Vote
Help-Desk
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AT ACH Manual 2012

3. 1. Introduction What does ACH stand for? Application Case History
When a sale is completed, the Sales Engineers will document this sales success story and share it with AT colleagues globally.
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AT ACH Manual 2012

4. 1.1 Introduction Who can have access to the database?
Everyone in the AT organization globally.
Access Level (Regional Basis)
Sales force - create ACH
Regional/Global Market Segment Managers - approve ACH
Other (Management, Product Development, Marketing, etc) – view ACH
ACH:
Document all closed application projects
DCH:
Document all closed product development projects
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AT ACH Manual 2012

5. 2. Login Henkel Portal – My Workplace - iShare September 16, 2018
AT ACH Manual 2012

6. 2.1 Login
If you find that you do not have access to the database, please contact the responsible in your region via and provide your job title.
Asia Pacific: Kathy Xia
EMEA: FranziskaMaria Strop
North America: Gregory Ryba, Matina Kakar
Latin America North: Socorro Figueroa, Luis Morales
Latin America South: Celso Goncalves
Global Marketing: Suleika Hollenhorst
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AT ACH Manual 2012

7. 2.2 Front Page
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AT ACH Manual 2012

8. 3. How to Create New ACH For Sales Force
Click the tab “AT -ACH”, you will see a list of all the approved ACHs;
To create a new ACH, click “Create new ACH”.
All ACHs must be submitted in ENGLISH.
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AT ACH Manual 2012

9. 3.1 How to Create New ACH For Sales Force
For those who cannot write in English:
Fill in the attached form using local language and submit to Regional Marketing Managers.
Regional Marketing Managers: check and verify the quality of data, if it is a qualified ACH, then please help translate the information into English and submit to Kathy Xia.
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AT ACH Manual 2012

10. 4. Step 1: General Information
Notice: All fields with * are mandatory. If any information is missing, you will not be able to proceed to the next step. All the fields must be filled out correctly and in English. Once finished, click “Save & Continue” to open the next step.
Please also input your CAPRIS project number.
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AT ACH Manual 2012

11. 4.1 Henkel Power Brands
To fill in the first mandatory field - “Brand”, choose one from the listed twelve Henkel Power Brands:
***Branding changes will take place in 2012, please keep in mind that the use of the new branding structure will be used once it is implemented***
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AT ACH Manual 2012

12. 4.2 Henkel Branding Manual
All the Power Brands are defined in the Henkel Branding Manual.
You will be able to find out which power brand a specific sub-brand belongs to.
Please refer to this manual carefully when choosing “Brand”. It is to serve the purpose for easy ACH browsing and sharing in the future.
***Branding changes will take place in 2012, please keep in mind that the use of the new branding structure will be used once it is implemented***
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AT ACH Manual 2012

13. 4.3 Pre-suggestion function
The fields ‘Product(s)’ and ‘Customer’s name’ have a pre-suggestion function.
You can either select from the list or continue typing and at the end, press ENTER. The information will then be added to the field and to the pre-suggesting list.
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AT ACH Manual 2012

14. 4.4 Product name format
Always use the following format to input the product name:
Brand name + Product number/name
Example: Loctite 243
Important Notice: Abbreviations such as F850, s300 are STRICTLY forbidden and will cause your case void.
***Please keep in mind that Product name format is subject to change once Branding changes take affect in 2012***
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AT ACH Manual 2012

15. 4.5 Application Hierarchy
Use the new version of Application Hierarchy to fill in the product information.
Application Hierarchy Market Segment:
If you need assistance please contact the Help Desk.
***Branding changes will take place in 2012, please keep in mind that the use of the new branding structure will be used once it is implemented***
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AT ACH Manual 2012

16. 4.6 Confidentiality
Discuss with your customer regarding the scale of information they would like to share and carefully choose a response to the following questions: (this will determine whether an ACH is available externally/internally)
If “yes” is chosen for the first question, the “Grant of Publicity Rights” form must be signed and uploaded on the database.
To upload: Scan form, save, and press “choose file” to find the document in it’s saved location.
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17. 4.7 Confidentiality – Legal Forms
The “Grant of Publicity Rights” and “Personal Declaration” form is available for download on the Homepage of the Database.
Grant of Publicity Rights: is signed if the customer agrees the information gathered can be viewed externally.
Personal Declaration: is signed by an individual that is present in a picture or video shared in the document.
After filling in all the fields, click the button “Save & Continue >”.
**Regions are responsible for storing the original legal forms with local legal department**
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AT ACH Manual 2012

18. 5. Step 2: Methods and Benefits
Notice: All fields with * are mandatory.
After filling in mandatory and optional fields, click the button “Save & Continue >”.
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AT ACH Manual 2012

19. 6. Step 2+: Benefit Calculation
Notice: All fields with * are mandatory.
After filling in mandatory and optional fields, click the button “Save & Continue >”.
Please fill out this area carefully and make sure all the numbers are correct and make sense.
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20. 7. Step 3: Documents & Images
Upload product / process photos in this step (only in JPG format);
Documents such as PDS, MSDS can also be uploaded in the “Files and Links” area;
At least three photos are required to complete this step.
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21. 7.1 Photo upload Click the button “Click to upload step 1 photo”;
Select document from your computer and click “Open”;
A thumbnail will be shown in the box, indicating the upload is complete;
You can repeat this step to upload up to 5 attachments.
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22. 7.2 Submit For Sales Force
After all the fields have been filled out, click “Request Approval” as a final step;
The ACH will then be sent to the approver in your country;
When the ACH is approved, you will receive an notice and the case will be shown in the list of approved ACHs;
If the ACH is returned, it will come back to the editing status when you log in the database. You can modify the information and submit it again;
If the ACH is rejected, it will be deleted from the database. If you want to submit again, you have to create another ACH.
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23. 7.3 ACH Approval Process
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24. 10. How to view ACH cases
On page “AT-ACH”, all the approved ACHs are shown with their key information;
Use the filter function in the upper part to see a specific group of ACHs;
To see the details of one ACH, click the “Print” icon on the right side of the list.
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25. 10.1 Print-out view You can download the PDF in two versions:
Internal version – showing all the information
External version – Customer name is hidden if required
Important: Only the external version can be shown to external parties.
Print internal PDF version
Print external PDF version
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AT ACH Manual 2012

26. 11. Vote
In the print-out view, if you like this ACH, click the button on the upper-right side;
For each ACH, each user can only vote once;
The votes are shown in the regions homepage.
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AT ACH Manual 2012

27. 12. Global Help Desk
Any questions regarding the database, please contact the responsible in your region.
North America:
Matina Kakar
Tel:
Latin America North:
Socorro Figueroa
Tel:
Latin America South:
Celso Goncalves
Tel:
EMEA:
Franziska Strop
Tel: +49 (0)
Asia Pacific:
Kathy Xia
Tel:
Global:
Suleika Hollenhorst
Tel: +49 (0)
September 16, 2018
AT ACH Manual 2012