1. State Treasury Agency, Azerbaijan Republic
Nazim Gasimzade, Chief of the Information Technology department
Baku, April 12th, 2018

2. Business case for a web portal, selection process and realized benefits
Overview of requested functionalities
SAP based model
Third party solution
Open source solution
Business case and actual business benefits
Questions & answers

3. Requested functionality
Utilize digital signature to send documents electronically
Online document tracking (contracts, payment requests, etc.)
Track documents’ execution time at the local branches
Reproduce reports currently available in SAP on the web portal
Develop new reports as requested by users after board’s approval
Allow users track status of the submitted documents
Azerbaijani language is a must have
Create a feedback page
Create web services for a seamless integration with the systems of the budgetary organizations / line ministries
Pave a path for the future integration of the FARABI system

4. Social Protection Fund
Budgetary
Organizations
WEB PORTAL
Ministry of Taxes
Central Bank
Social Protection Fund
Traffic Police

5. SAP based model Pros: Straightforward implementation
No external consultants required
No time required to get going
Enterprise level support
Cons:
Low up front investment but high TCO
Extensive trainings would be required (user has to adjust to the system)
Azerbaijani language is not a part of the standard language pack
High level security risks

6. Third party solution: DocFlow
Pros:
Semi-integrated solution
Vendor itself is in charge of integration
Fairly short time required for integration
Well established support team
Cons:
Fair TCI & TCO
Solution is more intuitive yet requires adjustment from users
Azerbaijani language package would have to be developed
Security risks

7. In house developed Open Source solutions
Pros:
Low TCO
User interface is in Azerbaijani
Easy to use (system is adapted to a user)
Highly secure
Cons:
Untested solution
No new releases of the system in terms of functionality upgrade etc.
Longer time to develop
More prone to bugs and needs more fixes as it goes live

8. Web portal coverage
Budgetary organizations submit their contracts, purchase orders, payment requests via web portal using their digital signature
Treasury can built reports without inquiring any additional information from budgetary organizations.
State Treasury Agency can track response time for submitted documents in every branch, generate reports and take required actions
Reports available in SAP system and considered to be of the value for the budgetary organizations, as well as the new reports requested by the end users were added to web portal. To name a few the following reports are present as of right now:
Received funds
Payments to Social Protection Fund
Placed deposits
Revenues
Expenditures

9. Users can track status of the submitted documents
Payment request
Funds returned by bank
Cash limit allocation
Reconciliation
Etc.
Users can track status of the submitted documents
The only language present in the web portal is Azerbaijan
Via feedback page end users can request new features or report issues
Web services to exchange data are created rather easily and in a short time

10. Business Case and Actual Business Benefits
Business objectives we initially intended to realize through the project
Once the TIMS project’s core system was in place we formulated our strategic development plan that aside from matters related to improving and extending policies and practices in public sector also had a general idea on how to integrate government funded organizations into TIMS.
New system had to take on current challenges, reflect and put to use our TIMS’s functionality and capabilities, allow for integration with other line ministries, make it transparent, eliminate fraud and take us further on the path of the Digital Transformation.
Online portal had to lay a foundation for a seamless integration with a cloud based ERP system for the budgetary organization.
New solution had to take advantage of the regulations and rules, and government-wide acceptance of digital signature
New system had to be developed within a given budget constrain

11. Business Case and Actual Business Benefits
Business benefits actually achieved through the project
Budgetary organizations were free to submit their documents 24/7 at their own convenience and get online reports reflecting the state of their request up to last second
User interface was developed in Azerbaijani language, in-house support may not have a sophistication of the ELS but nevertheless is highly efficient
Total cost to develop online portal including involvement of the consultants to develop front-end (html pages, css, etc.) amounted to a little less than $70 000
Totally transparent system that reflects a current state of the submitted requests, reasons for their denials if any, allows for a centralized monitoring of the execution time of the submitted requests

12. Q&A