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Digital Partner of Record Overview

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Presentation on theme: "Digital Partner of Record Overview"— Presentation transcript:

1 Digital Partner of Record Overview
9/17/2018 7:55 PM Digital Partner of Record Overview Microsoft Partner Network © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2 Digital Partner of Record
9/17/2018 7:55 PM Digital Partner of Record Digital Partner of Record (DPOR) automates how partners are attached as the Partner of Record for the subscriptions you are actively managing for customers for Microsoft Office 365, Microsoft Dynamics CRM Online, AX7, Microsoft Intune, Enterprise Mobility Suite (EMS) and Microsoft Azure. Online capability Benefits DPOR is an online capability by which partners are attached as the Partner of Record on customer administered Microsoft Office 365, CRM Online, AX7, Intune, Enterprise Mobility Suite (EMS) PowerBI and Azure subscriptions. Customers can designate partners as their Partner of Record for subscriptions they are helping deploy, or for solutions they are helping design, build or manage for with these services. DPOR improves the partner and customer experience, reduces cost of doing business with Microsoft. Partners benefit because it allows them to qualify for MPN cloud competencies, allows them to earn incentives and enables reporting that provides a single view into the revenue, usage, and consumption driven by them. This insight can also be leveraged for cross-sell/upsell opportunities, and allows partners to proactively engage customers to optimize customer cloud purchase and usage/consumption. Customers benefit because it provides their partner with access to performance and usage data so you can provide better service to them and help optimize their usage for the desired business outcome. Find partner and customer resources to help you and your customers make the transition to Digital Partner of Record here. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3 Frequently asked questions
Who is a Digital Partner of Record (DPOR)? The Partner of Record for Office 365, Microsoft Dynamics CRM Online, Dynamics 365, AX7, Windows Intune, Enterprise Mobility Suite, and Microsoft Azure subscriptions is the partner who is helping the customer design, build, deploy or manage a solution that they’ve built on the service.  It is not the partner who sold the subscription. When should customers add their DPOR? Encourage your customers to attach a Partner of Record to their subscriptions immediately to make sure you qualify for MPN cloud competencies, and have access to business-critical reporting. Download the full FAQ document here

4 9/17/2018 7:55 PM Attaching a Digital Partner of Record for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5 9/17/2018 7:55 PM Attaching a DPOR for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite Go to the Office Customer Portal at Log into your account using your user name and password. You will enter the Office 365 admin center. 3 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6 9/17/2018 7:55 PM Attaching a DPOR for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite In the admin center, click on Billing, then Subscriptions. Select your subscription and click on More actions in the upper left corner under the price per user/ month. 4 5 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7 9/17/2018 7:55 PM Attaching a DPOR for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite Input your partner’s Partner ID. If you do not know the Partner ID of your partner, please contact your partner to get that information. 6 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8 9/17/2018 7:55 PM Attaching a DPOR for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite Click Check ID to see the name of the partner. Verify you have selected the correct partner. Click Submit to complete assigning your Partner of Record. 7 8 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9 9/17/2018 7:55 PM Attaching a DPOR for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite After you assign a Partner of Record, the partner will receive an notification that lets them know that you have assigned, changed or removed your Partner of Record. 9 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10 9/17/2018 7:55 PM Attaching a DPOR for Office 365, CRM Online, Dynamics 365, AX7, Intune, and Enterprise Mobility Suite To change or remove your Partner of Record: Following the steps outlined above, log into the Office 365 admin center at On the Partner information local pane, the Partner of Record ID assigned to your subscription will be shown. Click the “X” inside of the field to remove it. Click Submit. You have now removed the Partner of Record for this account and your subscription no longer has a Partner of Record. If you wish, you may then add a new Partner of Record by entering the Partner ID in the field and clicking Check ID. 2 © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11 9/17/2018 7:55 PM Additional support If your customers have any problems or questions about this process and the ability to assign, maintain, and change and remove their Partner of Record, they can click the Support link on the left navigation pane of the admin portal screen to get access to Technical and Billing support and to find support options and recommendations. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12 Attaching a Digital Partner of Record for Azure
9/17/2018 7:55 PM Attaching a Digital Partner of Record for Azure © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13 There are now two entry point for a customer to add a DPOR on an Azure subscription

14 https://account.azure.com (where Usage and Billing is administered)
Azure Account Administrator may manage/access

15 Designating a Partner as a DPOR
Microsoft Partner Network Designating a Partner as a DPOR 1 Go to account.azure.com Select subscription Go ID you wish to add a DPOR to Click on ‘Partner Information 2 3 3

16 Designating a Partner as a DPOR
Microsoft Partner Network Designating a Partner as a DPOR Insert MPN ID of the Partner you wish to add as DPOR Click ‘check ID’ The Name of the partner you are adding will be confirmed on the UI Click to finish 4 5 6 7 3

17 https://portal.azure.com: (where Azure Services are configured)
Azure Subscription Administrator and Subscription Contributor roles may manage/access

18 Adding a DPOR on a Subscription
1 On portal.azure.com, Click on ‘more services’ on the bottom left of the page Click on subscriptions Chose the subscription you wish to add a partner as DPOR to 2 3

19 Adding a DPOR on a Subscription
5 4 Click on Partner Information Insert MPN ID of the Partner you wish to add as DPOR and Click on ‘validate ID’ The name of the partner you are adding as DPOR will appear on the UI, Click ‘save partner’ You will get confirmation that the partner information has been changed 6 7

20 To change or remove your Partner of Record
9/17/2018 7:55 PM To change or remove your Partner of Record From account.azure.com Log into account.azure.com On the Summary Subscription Page, click on Partner Information on the right navigation. Highlight the Partner of Record field and delete the Partner of Record shown in that field. Click the check box. You have now removed the Partner of Record for this account and your subscription no longer has a Partner of Record You can now add a new partner From portal.azure.com Log into portal.azure.com In ‘Partner Information’ screen you will see a “delete” icon beside the partner name. Click on the icon You will be asked if you are sure you want to remove current partner information Click yes You will get confirmation that the partner information has been removed © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21 Partner Initiated - Quick Link method
Identify subscription GUID and partner MPN ID that need to be associated Enter both IDs into the below URL format the URL to the subscription admin or subscription contributor Subscription Admin or Subscription Contributor click on the link and are brought to the following page The partner ID has already been entered and validated Subscription Admin or Subscription Contributor click “save partner” DPOR has been added SUBSCRIPTION GUID>>/partnerId/<<INSERT PARTNER MPN ID>> example: c0220e11-29ff-4d19-8d99-a5f38a26b365 +

22 Sample DPOR Request Email Partner to Customer
9/17/2018 7:55 PM Sample DPOR Request Partner to Customer As part of the Partner Initiated – Quick Link method, a sample that the Partner can send to the customer has been prepared. A full word version is available under the Customer Guide to Attaching a Digital Partner of Record for Azure. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

23 9/17/2018 7:55 PM © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


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