1. COMMUNICATION IN ADMINISTRATION

2. METHODS OF COMMUNICATION
Face-to-face: this could be a meeting or an interview.
Oral: this could be a telephone conversation.
Written: this could be letters, memos or reports.
Electronic: this could be , intranet or internet.

3. BARRIERS TO COMMUNICATION
The use of jargon
Information overload
Emotional barriers

4. SECURITY OF INFORMATION
Physical threats: theft or damage to equipment.
Threats to data: theft of data, damage to files.
Access rights: ensuring the correct people have access to the correct information.
Paper-based files: locked filing cabinets, shredding information.