1. Prepaid Network Forum Market, Product & Compliance Update November 2017
This template provides you with a full set of slide masters for all of the allpay services, plus an explanation of how to use it AND tips on how to create a good presentation.
17/09/2018

2. Prepaid Network Forum – Market, Product & Compliance Update – November 2017
Agenda
Market Update
Prepaid in the Public Sector/Universal Credit
Payment Architecture and Regulation
On-boarding & Planning Implementations
Prepaid Framework Options
Roadmap Improvements and Development
Compliance Update
Client Monitoring Visits
Prepaid Compliance & Security
Final Observation and Support
17/09/2018

3. Market Update - Prepaid in the Public Sector – Universal Credit
T&E and Petty Cash
OBJECTIVE - Streamlining expense auditing, remove paper
Housing Associations
Public sector corporates
Processing
Instant Issue for Welfare Disbursements/Asylum Seekers
OBJECTIVE - Remove cash and cheques, redeem unspent funds, and provide instant clearance
Local Authorities supporting the devolution of the social fund
Citizen/Prepaid Card
OBJECTIVE - Promote take-up of Council services; single card for all services, reducing cash collection and administration
Supporting LA’s combining health budgets with smart card provision
Reloadable Banking ‘lite'
OBJECTIVE – Remove paper, receipt auditing, recoup surplus balances with limits and restrictions on spend
Supporting LA’s and Clinical Commissioning Groups issue personal budgets
Universal Credit
OBJECTIVE - Provides unbanked and underbanked with electronic and automated payments (DD/SO) to pay bills, In-built budgeting, no overdrawn facility and paid straight into account
LA’s supporting DWP to issue UC
For the UK & Ireland the opportunity for welfare disbursements to grow from current load of around £500m to £3bn over next 2 years and £9bn by 2022
allpay Prepaid Cards © allpay Limited - allpay public
9/17/2018

4. Market Update – Payment Architecture and Regulation Changes
Launch of New Payment Architecture (NPA) will shape future requirements
Consolidation of Payment Systems - Bacs, FPS and Cheque & Credit Clearing Company
Banking ‘lite’ solution and next generation payment developments
Open Banking
Regulation Changes and the impact on data management
Payment Services Directive 2 – 13 January 2018
Strong Customer Authentication,
E-Money Institutions – ‘Passporting’ and increased reporting
General Data Protection Regulation – 25 May 2018
Increased consumer access and rights to their data
Trusted brand and reputation for customer confidence in retaining personal data
17/09/2018

5. On-boarding and Planning Implementations through 2017
On-boarding and Live - New and additional Scheme
City of Edinburgh - Direct Payments/Migration from RBS
Southampton CC (4) – Direct Payments/Migration from Citi
East Riding, Yorkshire CC – Direct Payments
Birmingham CC – Forward Carers (Instant Issue), Special Education Needs (IIA & DP)
Lincolnshire CC – Direct Payments
London Borough of Southwark – (10) Schemes all products
Leicester CC – (3) Direct Payments
Hyde Housing –T&E
Bracknell Forest BC – Appointeeships
Kingston upon Thames BC - Direct Payments, Instant Issue
Dorset CC – T&E
Future On-boarding
Bury Metropolitan Council – all products
London Borough of Camden - Direct Payments
Swansea CC – Direct Payments
Scottish Borders – Direct Payments
Suffolk CC – Direct Payments
Cornwall CC – Direct Payments
Glasgow CC – Direct Payments
17/09/2018

6. Migrating Prepaid Accounts
allpay implemented the first large-scale migration of public sector prepaid accounts
Migration of more than 950 service user accounts from the Council’s existing provider
Included the transfer of more than £2 million in residual balances from the current supplier’s cards.
60-day card closure notice to cardholders
New allpay card issued ahead of RBS card closing
Following the closure notice, the Council uploaded 200 new card requests for Appointees via allpay’s Organisation Portal.
Allowing to transfer over the existing balances, approximately £40,000, to allpay’s prepaid cards
60-day card closure notice to cardholders
New allpay card issued ahead of Citi card closing
allpay Prepaid Cards © allpay Limited
17/09/2018

7. Prepaid Framework – Options
Surrey, NEPO and New G-Cloud 9 Framework
allpay awarded place on Government’s Digital Market Place – G-Cloud 9
Call off for maximum of four years
Framework open to central government departments, housing associations and local authorities across UK
allpay listed under ‘Cloud software’ - applications that are accessed over the internet and hosted in the cloud.
allpay has already renewed with a number of clients including the Ministry of Justice
No membership fee – and simple to access and use.
allpay Prepaid Cards © allpay Limited - allpay public
9/17/2018

8. Roadmap Improvements and Development
Portal Functionality
Exception and safeguarding alerts via
Four-weekly payment frequency part of the payment functionality
Cardholder Statement Improvements - Increased transaction data, easier to navigate
Scheduled batch management – allowing organisations to schedule batch loading to aid with regular activities on non- working days
Data extract file – an organisational level all-data extract to become available
Tagging spend – categorising types of transactions to give a view of how total spend was allocated
Product Development & Customer Experience
notifications of actions/more services through IVR facility
Increased load limits available for high value schemes
Reloadable Instant Issue product
Appointeeship cards – names of service users printed on card in addition to appointed individuals on front of cards
Welsh Language option fully operational from the Homepage
17/09/2018

9. Regulatory Compliance Client Monitoring Visits
Prepaid Compliance needs to be robust enough to ensure that clients and customers are sufficiently protected against risk but flexible enough to allow for cardholder needs to be met
Our pre-visit checks include a review of the MI data, portal management assessment and a refresh of the Risk assessment – We then do an on-site visit which covers the following;
Use of Prepaid Scheme – Programme Overview
Customer Due diligence – Know Your Customer checks (KYC)
Portal access and Security
Prepaid Card Issuance Processes – card storage and security
Record keeping
Transaction Monitoring
Training and staff Development
Supervisory Management Processes
17/09/2018

10. Prepaid Compliance & Security
Risk Assessment
Client Risk Factors – Type of account, client’s organisation structure, length of relationship, any adverse media searches, where are they and any beneficial owners based, KYC, KYB, PEPs and sanctions, policies and procedures, transaction monitoring.
Product Risk Factors – Maximum amount stored on card, amount per transaction, where can funds be spent and accessed (ATM/POS/Online), can they pay into other peoples bank accounts, any under 18’s or vulnerable customers, method of funding (source of funds), who manages the scheme’s processes (all in-house or some outsourced).
Transaction Monitoring Approach
allpay Prepaid Cards © allpay Limited
17/09/2018

11. allpay Prepaid Cards © allpay Limited - allpay public
Final Thoughts
Continue to Meet LA and HA Requirements in Partnership
Our Commitment as Providers
Resiliency – through platform with controls and safeguards to protect funds, payments, and cardholders
Improved Responsiveness - offering real time options to meet changing payment demands
Improved Monitoring - tailored reports to address client needs to efficiently monitor funding
Reduced Administration - cost effective, easy to use platform with selected permissions has generated savings
Development – evolving platform, expanding portfolio and enhancing our services
Good Practice to building effective programmes
Frameworks – utilise the frameworks as they support shaping the ‘right type’ of specification
Ensure the RFP presents realistic volumes and timelines - to enable providers to offer the best solution
Ensure there is a common understanding of the specification – to enable faster implementation
Prepare for Compliance and Regulation – the solution is a financial instrument, so client and transaction monitoring is important to the success of your programme
Deployment Management – issue of RFP to implementation is on average six months – but we can deploy in 8 weeks
allpay Prepaid Cards © allpay Limited - allpay public

12. Always end the presentation with the Closing Slide from the master slide layouts.
17/09/2018