1. HUMAN RESOURCE MANAGEMENT (INTERVIEW)
PREPARED BY
GRACE AMIN, M.Psi, Psikolog

2. Interview Content (types of questions) How administers How structured
Procedure designed to obtain information, predict future job performance on the basis of applicant’s oral responses to oral inquiries
Interview
How administers
How structured
Content (types of questions)
panel
phone
video / web assisted
computerized
structured (directive)
unstructured (nondirective)
situational (future)
behavioral (past)
job related (relevant past experience)
Stress interview

3. Ways to make the interview useful
Structure the interview
Be careful what sorts of traits you try to assess
Beware of committing interviewing errors
Structured and situational questions

5. Errors can undermine an interview’s usefulness
First impressions (snap judgments)
Not clarifying what the job requires
Candidate – order (contrast) error and pressure to hire
Non verbal behavior and impression management
Effect of personal characteristics
Interviewer behavior

6. Design and conduct an effective interview
Make sure we know the job
Structure the interview
Get organized
Establish rapport
Ask questions
Take brief, unobtrusive notes during the interview
Close the interview
Review the interview
The structured situational interview – job relevant questions

7. Streamlined interview process
4 basic required factors
Intellectual capacity
Knowledge and experience
Motivation
Personality factor
Prepare for the interview (thinking through the skills and traits the job requires)
Formulate questions to ask
Conduct the interview
Match the candidate to the job

8. Guidelines for interviewees
Preparation is essential
Uncover the interviewer’s real needs
Relate yourself to the interviewer’s need
Think before answering
Remember that appearance and enthusiasm are important
Make a good first impression