1. ASTD Charlotte - Day of Learning – December 4 2013 Guy W
ASTD Charlotte - Day of Learning – December Guy W. Wallace, CPT Performance & Enabler Analysis

2. Objectives You should be able to…
Determine Areas of Performance for a job or multi-job process
Complete a Performance Model chart for each Area of Performance
Derive the Enablers of Performance using the Performance Model data

3. Agenda Open Quick Objectives & Agenda Review
Application Exercise Handout Overview
Applications Exercise Steps 1-9
Applications of the Data
Applications Exercise Q&A
Close

4. Performance & Enabler Analysis
2 Sided Handout

5. Performance & Enabler Analysis
2 Sided Handout

6. Performance & Enabler Analysis
2 Sided Handout

7. Step 1 Focus the analysis on a job title
Performance & Enabler Analysis
Step 1
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Focus the analysis on a job title
Reflect on your own personal past Kid Jobs to chose one for this webinar

8. Step 1 Focus the analysis on a job title
Performance & Enabler Analysis
Step 1
Newspaper Delivery Boy
Focus the analysis on a job title
Reflect on your own personal past Kid Jobs to chose one for this webinar
Guy: Newspaper Delivery Boy

9. Step 2 Identify 1 major portion of the job AoP: Area of Performance
Performance & Enabler Analysis
Step 2
Identify 1 major portion of the job
AoP: Area of Performance

10. Step 2 Identify 1 major portion of the job For Guy: Deliver Newspapers
Performance & Enabler Analysis
Step 2
Newspaper Delivery Boy
Identify 1 major portion of the job
AoP: Area of Performance
For Guy: Deliver Newspapers
Deliver News-papers
Cycle: Daily

11. Performance & Enabler Analysis
Step 3
Newspaper Delivery Boy
Identify the AoP that logically precedes your first AoP in its “Cycle”
Deliver News-papers

12. Performance & Enabler Analysis
Step 3
Newspaper Delivery Boy
Identify the AoP that logically precedes your first AoP in its “Cycle”
Guy’s Adds
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers

13. Performance & Enabler Analysis
Step 4
Newspaper Delivery Boy
Identify the AoP that logically follows your first AoP in its “Cycle”
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers

14. Performance & Enabler Analysis
Step 4
Newspaper Delivery Boy
Identify the AoP that logically follows your first AoP in its “Cycle”
Guy’s Adds: None
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers

15. Step 5 Identify any additional AoP Cycles and their AoP/AoPs
Performance & Enabler Analysis
Step 5
Newspaper Delivery Boy
Identify any additional AoP Cycles and their AoP/AoPs
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers

16. Step 5 Identify any additional AoP Cycles and their AoP/AoPs
Performance & Enabler Analysis
Step 5
Newspaper Delivery Boy
Identify any additional AoP Cycles and their AoP/AoPs
Guy’s Adds
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions

17. Performance & Enabler Analysis
Step 6
Newspaper Delivery Boy
Acid Test: Identify any and all additional AoP Cycles and their AoP/AoPs
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions
Train other Kids

18. Performance & Enabler Analysis
Step 6
Newspaper Delivery Boy
Acid Test: Identify any and all additional AoP Cycles and their AoP/AoPs
Guy’s Adds: Train other Kids
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions
Train other Kids

19. Step 7 Complete the left side of the PM Chart
Performance & Enabler Analysis
Step 7
Newspaper Delivery Boy
Complete the left side of the PM Chart
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions
Train other Kids

20. Step 7 Complete the left side of the PM Chart Guy’s Adds
Performance & Enabler Analysis
Step 7
Newspaper Delivery Boy
Complete the left side of the PM Chart
Guy’s Adds
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions
Train other Kids
Insert, Roll and Bag
Newspaper Bag ready for delivery
-right #
-right roll
-bagged in plastic if needed
- on bike
-Get inserts
-Insert
-roll & tuck
-bag tightly
-mount bag

21. Step 8 Complete the right side of the PM Chart
Performance & Enabler Analysis
Step 8
Newspaper Delivery Boy
Complete the right side of the PM Chart
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions
Train other Kids
Insert, Roll and Bag
Newspaper Bag ready for delivery
-right #
-right roll
-bagged in plastic if needed
- on bike
-Get inserts
-Insert
-roll & tuck
-bag tightly
-mount bag

22. Step 8 Complete the right side of the PM Chart Guy’s Adds
Performance & Enabler Analysis
Step 8
Newspaper Delivery Boy
Complete the right side of the PM Chart
Guy’s Adds
Obtain correct # of Papers
Insert, Roll and Bag
Deliver News-papers
Collect Sub-scription Fees
Sell Sub-scriptions
Train other Kids
Insert, Roll and Bag
Newspaper Bag ready for delivery
-right #
-right roll
-bagged in plastic if needed
- on bike
-Get inserts
-Insert
-roll & tuck
-bag tightly
-mount bag
-missed inserts
-Poor roll
-lack of attention to detail
-Poor roll technique dI dK

23. Performance & Enabler Analysis
Step 9
Select the Enabler Categories appropriate for the project’s goals

24. Performance & Enabler Analysis
Step 9
Select the Enabler Categories appropriate for the project’s goals
Guy’s example
Materials & Supplies
- Front Bag
- Back Bag
- Inserts
Personal/Interpersonal
- Taking Criticism
- Sales

25. Applications of the Data

26. Applications of the Data

27. Applications of the Data

28. Q&A

29. Close Thank you for your participation!
Guy can be reached via and his web site – where there are over 350 free resources related to Human Performance Technology