1. PROFILE Sweet spot Budgets Regional campuses Community colleges
1,000-5,000 full time equivalents (FTEs)
Budgets
Major migrations to take place end of August
Must get on calendar in April for June sign-off
Fiscal year begins July 1

2. ENVIRONMENT Configuration: classrooms, dorms, labs, data centers
Infrastructure:
Cabletron
Migrating to Cisco for distance learning/VoIP
UNIX systems; mix of Windows NT, Novell
Internal Web servers hosting campus intranet; online curriculum; specialized applications
Oracle, SQL, Sybase
Rare to find Exchange as in-house application

3. Need to support 24x7 operations with 8am-6pm staff
PAIN
User base is growing and becoming more demanding because of e-learning and other services
Wiring of dorms adds extra loads
Homework, class curriculums and other assignments on remote servers are accessed by students and faculty at all hours
High bandwidth utilization downloads such as:
Video clips
Music
Computer games
Need to support 24x7 operations with 8am-6pm staff