1. Admin:
Searching for a reservation
Viewing the Trip Folder

2. Log in to pinSIGHT and click on Go To BACK OFFICE

3. There are 2 ways to view your bookings:
From the home page you can use the search boxes to search for a specific booking using
Search by Trip ID
Customer Name
Customer Address
Registered Customer Name

4. There are 2 ways to view your bookings (cont):
From the home page you can use the Reports option to view one or many bookings.
Click on Reports - > Reservation

5. Using the Reports section to search:
You can search by:
Booking Status
Guest Name
Start / End Date (either Booking Date or Travel Date)
Rate Type
Guest
Currency
Click Get Report to view results

6. Viewing the Reservation report:
The reservation report will appear on the home page after you search
If you need an Excel file, click Export:

7. Viewing the Reservation report:
To view an individual reservation click on the Trip ID #

8. The Trip Folder: The Trip Folder is separated into 4 sections:
Booking Information
Trip Summary
Process Bookings
Your Earnings

9. The Trip Folder:
The Booking Information tab displays pinSIGHT Trip ID, Guest Details and total cost

10. The Trip Folder:
The Trip Summary tab displays Hotel Name, Supplier Ref #, Booking Status and a link to print a voucher for your customer

11. The Trip Folder:
The Process Bookings tab has some of the same info available on the Trip Summary page but from this page you can:
View full details of the booking (including dates and cancel policy)
Cancel the booking

12. The Trip Folder:
The Your Earnings tab has the booking total as well as your expected commissions