1. Human Resource Staffing and Performance Management
Dr. Jeanne Michalski 1

2. Human Resource Management

3. HR Staffing Performance Management Objectives
Understand the practice of human resource staffing and performance management in modern corporations.
Understand the recruitment process and be able to recognize the importance of the job application and the typical steps in a selection process.
Demonstrate practical skills in job analysis, writing help wanted ads, interviewing, judging job candidates, and conducting performance evaluations.

4. HR Staffing Performance Management Objectives
Know common methods of Performance Management as well as be able to identify common errors.
Understand and identify Federal laws/regulations that enforce (EEO) Equal Employment Opportunity relating to staffing and performance management.
Develop quantitative skills to analyze reliability, validity and adverse impact.

5. HR Staffing Legal Compliance Determining HR needs
Projecting staffing levels
Job analyses
Managing competencies
Identifying and recruiting employees
Evaluating candidates
Selection tests
Interviewing
Managing retention

6. Performance Management
Performance management systems
Timing, forms, and outcomes
Managing for employee motivation
Goal setting
Pay for performance
Providing performance feedback

7. Staffing and Performance
Labor is the single most significant cost of doing business: payroll and replacement costs.
Business strategies require specific skills and behaviors to be successful.
Employees provide customer service, create value, and execute strategy.
HR practices can be crafted to support certain types of skills and encourage behaviors.
“How do we hire the right people?”

8. “How do we hire the right people?”
Traditionally staffing has focused on the match between an applicants skills and experience and the job requirements.
Job
Requirements
Rewards
Match
Person
KSA’s
Motivation

9. Person/Job Match Job HR Outcomes Match Impact Person Requirements
Rewards
HR Outcomes
Performance
Extra Effort
Retention
Satisfaction
Commitment
Match
Impact
Person
KSA’s
Motivation

10. Person/ Organization Match Organization Job HR Outcomes Match Impact
Task Flexibility
Job
Requirements
Rewards
Values/Culture
HR Outcomes
Performance
Extra Effort
Retention
Satisfaction
Commitment
Career Progression
Match
Impact
Person
KSA’s
Motivation
ATTITUDE

11. Discussion of Staffing
Small group discuss staffing process
Company you work/worked for how did they choose you and others?
Any selection tools (i.e. resumes, tests, references) ?
Other activities?
Do people stay?