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Advertising Management
Chapter 5
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Chapter Overview Advertising management Choosing an advertising agency
Advertising campaign management Communications market analysis Advertising goals Advertising budget Media selection Creative brief
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F I G U R E IMC Overview 5-3
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Advertising Management
Evaluate role of advertising in IMC program. Select in-house or external agency. Develop advertising management strategy. Develop creative brief.
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Money Spent on Media 75% - Media buys 15% - Creative work (agency)
10% - Ad production 5-5
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In-House or Advertising Agency Decision Criteria
The size of the account The media budget Objectivity Product complexity Creative ability
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Boutique ------------------ Full-service
External Agencies Boutique Full-service Advertising agencies Media service companies Direct marketing agencies Consumer and trade promotion specialists Public relations firms
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Whole Egg Theory New trend in advertising Young and Rubicam Ad Agency
Total success in the marketplace Integration of marketing approach.
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Conflicts of Interest Leo Burnett Co. agencies do not serve competing firms. Year Obtained Company Industry Account General Motors Automobile 1971 Hallmark Greeting cards 1988 Kellogg’s Cereal 1949 VISA Credit cards 1979 McDonald’s Fast food Allstate Insurance 1957 Gain Detergent 2000 Source: 5-9
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Global Reach Grey Worldwide Advertising
# of Year Obtained Company Countries Account Sara Lee Kraft Foods North America 2002 Volkswagen 3M Corporation Coca-Cola Cannon Playtex North America 1968 Toshiba Source: 5-10
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Choosing an Agency Set goals. Select process and criteria.
Screen initial list of applicants. Request client references. Reduce list to 2-3 viable agencies. Request creative pitch. Select agency.
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Evaluation Criteria Selecting Advertising Agency
Size of agency Relevant experience Conflicts of interest Creative reputation Product capabilities Media purchasing capabilities Other services available Client retention rates Personal chemistry
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Advertising Planning and Research
General pre-planning input Product specific-research Major selling idea Qualitative research Anthropology Sociology Psychology Value and lifestyle model (VALS)
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Key Advertising Personnel
Client Marketing Manager Client Marketing Manager Client Marketing Manager Account Executive Media Buyers & Planners Creative Director Traffic Manager Creative Creative Creative Creative 5-14
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Steps in Advertising Campaign Management
Review communication market analysis. Establish advertising portion of IMC objectives. Review advertising budget. Select media. Prepare creative brief.
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1. Communication Market Analysis Review
Competitors Opportunities Target markets Customers Product positioning
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2. Advertising Goals To build brand image To inform To persuade
Top of mind First choice To inform To persuade To support other marketing efforts To encourage action
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3. Advertising Budget Manner of Distribution: Continuous schedule
Flighting schedule Pulsating schedule
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Left – Right Brain Ads “Left brain” advertisement
Logical, rational side of brain Manages numbers, letters, words, and concepts Rational appeal “Right-brain” advertisement Emotional side of brain Manages abstract ideas, images, and feelings Emotional appeal
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Creative Brief What is . . . The objective The target audience
The message theme The support The constraints
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The Support The support claims highlighted in this advertisement is that MicroThins are: 30% thinner 40% lighter 4 times more scratch resistant 10 times more impact resistant 99.9% UV protection Anti-reflective 5-21
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Creative Brief - Del Monte
The Objective – increase awareness of the smaller-size cans with pull-top lid. Target Audience – senior citizens, especially those that live alone and suffer from arthritis. Message Theme – the new cans not only contain a smaller portion but are easier to open. Support – 30¢ intro coupon to encourage usage. Constraints – copyright logo, toll free #, Web site, legal requirements of a coupon, and what is meant by a small serving. 5-22
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Del Monte Advertisement
Based on the Creative Brief in the previous slide. 5-23
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