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Read to Learn Describe the overall purpose of management. Discuss the four functions of management.
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The Main Idea The purpose of management is to set goals for the company and to help meet those goals as efficiently and effectively as possible. There are four functions of management: planning, organizing, leading, and controlling.
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Key Concepts Introduction to Management The Four Functions of Management
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Key Term the process or functions of planning, organizing, leading, and controlling management the act or process of creating goals and objectives as well as the strategies to meet them planning
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Key Term getting the resources arranged in an orderly and functional way to accomplish goals and objectives organizing a chart that shows how the firm is structured and who is in charge of whom organizational chart
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Key Term a manager who is responsible for setting goals and planning for the future as well as leading and controlling the work of others top-level manager
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Key Term middle manager a manager who carries out the decisions of top management operational manager a manager who is responsible for the daily operations of a business
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Key Term leading providing direction and vision keeping the company on track and making sure goals are met controlling
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Introduction to Management
If a firm has employees, then some type of management is necessary. management the process or functions of planning, organizing, leading, and controlling
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Management Responsibilities Meeting Goals Efficiently
Graphic Organizer Management Responsibilities Meeting Goals Efficiently Focusing on Goals Profit Made
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The Four Functions of Management
The four functions of management are: Planning Organizing Leading Controlling Some managers may primarily focus on one or two of these functions.
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Figure 7.1 Management Functions
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The Four Functions of Management
A challenge for many managers is dealing with multiple objectives, each at a different functional level. Communicating with employees at all times helps assure that objectives are met.
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Planning Planning involves figuring out the resources that are needed and the standards that must be met. planning the act or process of creating goals and objectives as well as strategies to meet them
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Organizing and Staffing
A manager is responsible for organizing people, work processes, and equipment. organizing getting the resources arranged in an orderly and functional way to accomplish goals and objectives
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Organizing and Staffing
A manager may be involved in creating an organizational chart. organizational chart a chart that shows how the firm is structured and who is in charge of whom
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Organizing and Staffing
A small firm may have only one top-level manager. top-level manager a manager who is responsible for setting goals and planning for the future as well as leading and controlling the work of others
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Organizing and Staffing
Middle managers are often responsible for various departments in a business. middle manager a manager who carries out the decisions of top managers
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Organizing and Staffing
Supervisors, office managers, and crew leaders are types of operational managers. operational manager a manager who is responsible for the daily operations of a business
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Leading Leading involves: Setting standards Delegating work
Enforcing policies Resolving conflicts leading providing direction and vision
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Showing a Strong Work Ethic
Graphic Organizer How Good Managers Lead by Example Showing Respect Showing Honesty Showing Loyalty Showing Courtesy Showing a Strong Work Ethic Showing Motivation Showing Initiative Showing Cooperation Showing Punctuality
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Controlling Controlling involves several tasks, including monitoring customer satisfaction. controlling keeping the company on track and making sure goals are met
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Graphic Organizer Controlling Keeping track of budgets
Keeping track of schedules Monitoring the quality of products or services Monitoring and reviewing employee performance Taking corrective action when goals are not met Monitoring customer satisfaction
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