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Chris Ellis Technical Evangelist, Australasia Nintex @ce1906
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The world is changing 9/17/2018 12:29 PM
It’s evident to all of you that the needs of business and the way IT serves them has changed. In the last few years, information flow, velocity and volume has changed in an irreversible manner. Decisions must be made with more analysis and data than ever before but in a fraction of the former time allowed. Different technologies must now be applied while efficiencies must concurrently be gained to free up resources to apply to changing the way systems work. The risk if we don’t adapt? Declining service levels and enterprise performance. The opportunity? Better customer engagement, agility, growth and enterprise performance.
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The digital transformation era
9/17/ :29 PM The digital transformation era The pace of change increasing Digital disruptions are forcing IT leaders to address the need for change at a pace never before seen Business users will need to develop the ability to perform lightweight, self-service data, and application creation and integration Solution opportunities appear and disappear at faster rates, lightweight configurable systems displace legacy IT, functionality is decomposed across internal and external providers, and monolithic systems and vendor relationships give way to loosely coupled ecosystems — Gartner Research Digital leaders are 26% more profitable than industry peers — Leading Digital, Turning Technology into Business Transformation The pace of that change has been increasing during the past five years. Digital disruptions are forcing IT leaders to address the need for change at a pace never before seen – social media influence on business. Business users will need to develop the ability to perform lightweight, self-service data and application creation and integration Solution opportunities appear and disappear at faster rates, lightweight configurable systems displace legacy IT, functionality is decomposed across internal and external providers, and monolithic systems and vendor relationships give way to loosely coupled ecosystems. So what happens to companies that embrace the digital era and transform to ultimately deliver better customer experiences? Accenture reports that those leading companies are 26% more profitable than their industry peers.
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Line of business leaders influencing IT
Connected Informed Self educated Impulsive Impatient Empowered 2016 budget outlook: Out of IT’s control 37% of respondents say the rate of outside spending is on the rise, up from 22% last year 25% say IT gets involved in this spending only when invited to do so by business units Today’s users are connected, informed, self-educated, impulsive, impatient and empowered. Leaders from Sales, Operations, Marketing and HR, have a real—and growing— presence and influence on IT. In fact, 37% of IT leaders indicate the rate of outside spending is on the rise, and 25% say IT gets involved in this spending only when invited to do so by business units. In other words, your jobs now require a lot of collaboration. Buyer is shifting from IT to LOB IT must redefine its role
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Disruptors don’t set out to beat you at your own game — they change the rules.
Kai Riemer, Digital Disruption Research Group It’s impossible to overstate how important technology has been to our culture in recent years. In the last two decades alone, we’ve seen technological advancements that have completely redefined the ways we work, play and interact every day and the pace at which it all happens. This era isn’t just another technological wave. We’re in the midst of a major transformation. Airbnb don’t own a single hotel room. Airtasker have no staff. YouTube/Twitter/Facebook don’t create content. Uber don’t own a single car. WhatsApp displacing telecoms Netflix revolutionizing home entertainment in the same way Spotify changed music streaming.
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Digital technologies disrupting business operations
9/17/ :29 PM Digital technologies disrupting business operations v Mobile internet Machine learning Social networking Big data Sensor technology Predictive analytics The mobile Internet, social networking, sensor technology, cloud computing, machine learning, big data, predictive analytics and the Internet of Things are having a fundamental impact on our professional and personal lives. While technology has been viewed as a strategic asset, it now becomes a competitive weapon in business. Because digital businesses are focused on integrating these digital technologies to transform how work gets done. Businesses are reinventing and re-thinking how they do business, how they serve their customers, and where they find value. McKinsey research shows that companies have lofty ambitions: they expect digital initiatives to deliver annual growth and cost efficiencies of 5 to 10 percent or more in the next three to five years. Cloud computing The internet of things
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Changing landscape creates massive opportunity
9/17/ :29 PM Changing landscape creates massive opportunity IT CHALLENGES Legacy systems Security and compliance Resource availability LINE OF BUSINESS NEEDS Constituent engagement Agility and flexibility Dynamic data and content NEXT GENERATION SOLUTION IT enablement with compliance Content and process flexibility LOB and IT cooperation And this changing market landscape creates massive market opportunity. IT challenges combined with needs from lines of business creates the perfect environment for next generation solutions
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Bridging the front office and the back office
9/17/ :29 PM Bridging the front office and the back office Sales & Marketing Finance Operations Rising consumer expectations and the emergence of social media and mobile devices have caused business leaders to become vigilant in their quest to deliver excellent customer service. Data shows that the back office is a major contributor to an excellent customer experience; it’s where you find nearly three-quarters of employees who support customer engagement. This means that you must be able to bridge the font office and the back office. When it involves different platforms such as Microsoft and Salesforce, that’s not an easy thing to do. The top CEO objective of digital transformation is improved constituent engagement leading to more market share and revenue growth.
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9/17/ :29 PM Most people carry computers in their pockets which can keep them connected with each other, and to more data and processing in the cloud. Today’s workforce is mobile, and if you want to get the best work out of your people, you need to give them every tool it takes to be productive on the go.
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We’re evolving to meet the needs of our community
9/17/ :29 PM We’re evolving to meet the needs of our community We know that business operations are changing in ways that we’ve never seen. As we’ve continually done, Nintex is evolving its technology to meet your growing needs. With that in mind, I want to take you through what you might call our innovation journey to date, and give you a preview of what’s to come.
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The Problem High printing and storage costs Low customer satisfaction Limited sharing and collaboration Poor version control Manual process automation Environmental considerations Speed to implement change
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The Solution ECM / DM Scan to SharePoint Cloud Storage Mobile and electronic data input Document Generation Electronic Signature 3rd Party Data Sources
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Nintex Mobile Enterprise Edition
Design in Nintex Forms – no extra work Native experience for each mobile OS Submit forms, start processes, complete tasks Online / offline Rich/fast data entry Custom branding Packaging of specific forms/tasks Mobile device manager integration Distribution list deployment Application user profile With NME – you get the ability to custom brand your app. You can also package apps that cater to a specific function into app packs. In other words, if you were to create a leave request app, an employee feedback app – you could put them in an HR app pack. Similarly you could package Expense reports, Payroll into a Finance app pack. Finally, if your company uses a Mobile Device Management solution like Airwatch or Intune, then you can side load NME as a part of your MDM deployment.
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Document generation in a digital world
Worldwide Partner Conference 2015 9/17/ :29 PM Document generation in a digital world ANY DATA ANY DOCUMENT ANY DELIVERY Last July, to help make bridges like that easier, Nintex acquired Drawloop. Together with Drawloop, you can automate your document process entirely in Salesforce, dynamically merging data with your existing sales and service documents. By combining workflow automation and document generation technology, Nintex and Drawloop customers and partners benefit by ensuring business processes scale and replicate across global enterprises—creating more efficient workflows, increased productivity, more engaged employees and more satisfied customers. We recently released the new Document Generation Action for Office 365 leveraging the Drawloop API. With the new Nintex Document Generation action, you can create a secure workflow process that automatically assembles highly formatted, customized documents in Word, Excel, PowerPoint and PDF and then route the final documents for review, approval, eSignature and storage all from within Nintex. External Data © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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7,000+ customers 9M users 1,600+ partners 90+ countries 22 languages
Company Profile 7,000+ customers 9M users 1,600+ partners 90+ countries 22 languages
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The platform continually expands
Worldwide Partner Conference 2015 9/17/ :29 PM The platform continually expands Platform Nintex® Drawloop Document Generation Nintex® Workflow Nintex® Forms Nintex® Mobile Nintex® Hawkeye Nintex® Connectors The Nintex Platform continues to expand to meet the growing needs of customers. Customers need heterogeneous systems that can work cross platform and we do that today across two of the largest platforms, Microsoft and Salesforce. And, content sources like box, Dropbox, Dynamics, SAP, Workday and others continue to grow which means that Nintex platform has to expand as well. © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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