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LKQ / ETE Transmission Claims

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Presentation on theme: "LKQ / ETE Transmission Claims"— Presentation transcript:

1 LKQ / ETE Transmission Claims
Following your ETE Transmission Claim Get Information Quickly Easily Better Directly

2 ETE Transmission Claim Information Access Made Easy
Sales Rep is ed claim link of submitted claim Tracking claim progress “Real Time Information” Up to date status Replacement ETA and serial # noted in claim Indicates if the RO from the shop was received for labor Easy ing questions and additional issues Follow the “lkqtransmission.zendesk” registry instructions, you will only need to Register once. Login is your LKQ alias ( ) Make the password you select easy to remember, it will never change

3 The Sales Rep that submitted the Track It Claim will receive an Email similar to what is below
Please note , The Link is Safe to open From: LKQ Sent: Thursday, April 14, :59 PM To: Submitting Sales Rep Subject: Welcome to LKQ Thank you for contacting us. Our new support system will allow you to check the status of your support requests easily. We have created an account for you to log in to our new portal. Please click the link below to create a password and sign-in.

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5 Once you have Registered …. save the Link lkqtransmission.zendesk.com
to your Favorites You will see this screen below by clicking the Favorite,,, simply log in

6 Follow the directives below after logging In
When clicking the ed LINK Follow the directives below after logging In

7 Here is how to find the Status of your ongoing ETE claim
Track it WEB (PSINFO on your browser) Click the Blue LINK in the Technician Notes Field

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9 Thank you LKQ Product Support Questions and Issues
Please contact the “ KEY MASTER to the Gate “ Beverly Vestal Thank you LKQ Product Support


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