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New Service Speeds Mail to U.S. Troops

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1 New Service Speeds Mail to U.S. Troops
Concrete Experience New Service Speeds Mail to U.S. Troops The Army Postal Service 27:46 2:18

2 Adjutant General School Implement Postal Operations Plans and Policies
Captain Career Course SHOW SLIDE: COORDINATE DEPLOYED Postal Operations INTRODUCTION. The mission of the military postal system is to operate as an extension of the United States Postal Service (USPS) consistent with public law and federal regulations beyond the boundaries of U.S. sovereignty and provide postal services for all DoD personnel and U.S. contractors where there is no USPS available. The Military Postal System (MPS) provides efficient postal services to authorized personnel and activities overseas during normal and contingency operations. Implement Postal Operations Plans and Policies March 2016

3 Terminal Learning Objective
ACTION: Implement Postal Operations Plans and Policies CONDITIONS: Given operational scenarios and case studies, in an academic environment, assigned as a team member of an HRSC planning team (7-9 individuals), facilitator guided discussion, personal experiences, multimedia presentation, readings, references, practical exercises, comprehensive assessment, and an awareness of the Operational Environment (OE) variables and actors. STANDARD: Communicate postal operations and doctrine. Describe theater postal organizations, responsibilities and requirements. Discuss organizations, functions and locations of postal support for Soldiers in a deployed theater. SHOW SLIDE: Terminal Learning Objective NOTE: Review the TLO and explain that this class is based on doctrine from FM It focuses on a wartime environment and not how postal is conducting in the peacetime environments such as in Germany or Korea. This class addresses postal operations necessary to process mail sent from CONUS to a deployed Soldier. The units and systems that support these postal operations will be discussed. NOTE: Explain to students that discussion is encouraged; however, we must ensure we don’t confuse our personal experiences with what doctrine dictates. NOTE: This block of instruction includes Chapter 4, Section II of FM The instructor should also be familiar with AR (Postal Operations) and DoD Manual M (DoD Postal Manual).

4 Military Postal HR Network
Joint Military Postal Activity (JMPA) Military Postal Service Agency (MPSA) Department of The Army (DA) Postal ASCC G-1/AG CORPS & Division G-1/AG Brigade S-1 Battalion S-1 Human Resources Sustainment Center (HRSC) HROB HR Company Postal Platoon Military Mail Terminal (MMT) Team Unit Mail Room/Clerk SHOW SLIDE: Military Postal HR Network NOTE: Direct students to FM 1-0, para 4-48 through 4-64. Give the student 3-4 minutes to review the above paragraphs and be prepared to discuss doctrinal responsibilities on the next slide. There are specific postal duties and responsibilities at each level. Explain how each of the Military Postal HR networks success is dependent on the each other and ultimately it is about a Soldier receiving their morale boost, their mail.

5 Doctrinal Responsibilities
Coordinates with the Division G-1/AG and/or supporting postal platoon to provide postal finance services for units and activities at remote locations. Brigade S-1 Coordinates with the G-6/S-6 Official Mail Manager (OMM) for the handling of official mail. Corps & Division G1/AG, Brigade S-1 and Battalion S-1 Supervises all subordinate unit mail operations. Battalion S-1 Processes requests to the Single Service Manager (SSM) for APO activations and deactivations. ASCC G-1/AG SHOW SLIDE: DOCTRINAL Responsibilities NOTE: Direct students to FM 1-0, para 4-51 through 4-64. Conduct this pre-doctrinal responsibilities check prior to moving on to the next three slides. While transitioning through the next three slides solicit personal experiences from the students to generate classroom discussion. The units and agencies have critical roles during various stages of the deployment, sustainment, and redeployment process in establishing, executing, and managing Military Postal System support for deployed forces. Though they are not internal assets of the division/corps, the responsibility for a unit’s mail flow really begins with the HR Postal Platoon. FM 1-0, para 4-51 through 4-64

6 Corps/Division G-1/AG Responsibilities
Ensure postal operations are included in all plans and OPORDs as required Reconcile postal issues with supporting Sustainment Bde HROB, HRSC POD or with the ASCC G1/AG Coordinate with G-6 Official Mail Manager (OMM) for the handling of official mail Coordinates with the HROB and HRSC on changes to brigade mail delivery points (MDPs). Maintain a list of Brigade Mail Delivery Points (MDPs) Implement Joint and theater – level postal polices for assigned and attached units. SHOW SLIDE: Division/Corps G-1/AG Responsibilities The Corps/Division G-1/AG provides policy guidance for mail operations. The G-1/AG, in coordination with the supporting Sustainment Brigade HROB, develops and coordinates postal operations plans for all assigned and attached units within the Corps/Division. At the division and corps level, the G-1/AG is no longer responsible for handling mail. Their responsibilities lie more in assisting Brigade and Battalion S-1s and in coordination with outside agencies. G-1/AGs should ensure that postal services are operating smoothly and are incorporated in all aspects of division planning. Open a discussion with the students to identify other responsibilities that are not listed. Have the students consider the following Coordinate w/TSC or higher HQs to ensure the required numbers of postal units or teams are made available to support the deployed force. Maintain awareness of postal operations in the AO Coordinate w/ASCC G-1/AG to communicate the corps/division commander’s guidance on mail operations FM 1-0, Para 4-56

7 BDE S-1 Responsibilities
Establish UMRs as required and ensure that adequate unit mail clerks are trained and on orders (DD Form 285) and all mail is handled IAW DOD postal regulations Provide the division G-1/AG with grid coordinates or geographical location for the daily MDP and alternate MDPs for the Brigade Coordinate with the supporting APO for establishment and execution of routine postal assistance visits for all subordinate UMRs/CMRs Coordinate with the division G-1/AG and/or supporting postal platoon to provide postal finance services and outgoing (retrograde) mail support for all units/activities including those at remote locations SHOW SLIDE: BDE S-1 Responsibilities The BDE S-1 develops and coordinates a postal operations plan for assigned and attached units within the brigade. Brigade S-1 duties are very similar to Battalion S-1 duties. The significant difference is that the Brigade must provide the G-1 with the coordinates for the primary and alternate brigade mail delivery point. As previously mentioned, it is important for the Brigade S-1 to communicate changes in task organization to the local APO. The Brigade S-1 performs the following critical tasks: Open up a discussion reference other responsibilities not listed on the slide. Draw out the experiences of students. Establish, manage and support all brigade mail operations in coordination with subordinate battalion S-1s. (In cases where a brigade establishes a unit mailroom/consolidated mailroom (UMR/CMR), mail operations/procedures will be performed similar to the battalion S-1). Coordinate with the division G-1/AG and G-6 OMM for the handling of official mail in coordination with the brigade S-6 OMM. Investigate and reconcile any problems and congressional inquiries within the brigade hindering the delivery of mail to Soldiers/units in a timely manner. FM 1-0, para 4-57

8 Battalion S-1 Responsibilities
Appointed in writing as the unit postal officer by the BN commander Coordinate with the BDE S-1 for mail support within the designated area of operations Inform APO of any task organization changes Establish Unit Mail Room (UMR); secure enough space to collect, sort, organize, and secure mail Coordinate with the S-4 for transportation support for mail pick up at the servicing APO Establish and execute an internal UMR Inspection Program Conduct redirect services Collect and forward mail for wounded, deceased, or missing Soldiers and civilians to the servicing APO SHOW SLIDE: Battalion S-1 Responsibilities The battalion S-1 develops and coordinates a postal operations plan for assigned and attached units within the battalion AO by performing critical tasks, some of which are list above on the slide. Generate a discussion that will also incorporate the critical task listed below. Note to Instructor: Emphasize the importance of these task and the large responsibility that is placed with an S1 section. Coordinate with the brigade S-1 for mail support within the designated area of operations. Supervise all subordinate unit mail operations. Monitor unit mail clerks closely to prevent fraud. Coordinate with all subordinate units/individuals for establishment of mail pick up at the UMR/ CMR. Collect and route daily retro-grade mail received by unit mail clerks to the supporting postal platoon. Ensure that mail clerks are appointed, trained, and certified by the supporting APO and can execute mail handling duties IAW AR and DoD M. Conduct mailroom inspections IAW DoD M and AR Allow sufficient time for Unit Mail Clerks to perform daily UMR/CMR functions. Inform the Assistant Chief of Staff, G-1/AG and supporting postal units, through the brigade S-1 of all individual/unit additions and deletions for routine update of the unit directory system. Coordinate with the brigade S-6 OMM and brigade S-1 for handling of official mail. Investigate and reconcile any problems within the battalion hindering the delivery of mail. Establish and execute an internal UMR/CMR Inspection Program IAW the DoD M and AR Immediately report any postal problems to the Unit Postal Officer and/or commander and brigade S-1. Be familiar with suspicious (i.e. explosive, bio-terrorist) profiles, and be knowledgeable of what to do in the event suspicious mail is delivered. FM 1-0, para 4-58

9 Postal Operations & Support
Principles of Postal Operations & Support Postal Finance Services Personal Mail Official Mail Accountable Mail Redirect Services Contaminated / Suspicious Mail Casualty Mail EPW Mail Free Mail International Mail Host-Nation Postal Support Contractor Support SHOW SLIDE: PRINCIPLES OF POSTAL OPERATIONS Postal Finance Services. Postal platoons provide customer service for postal finance support consistent with the commander's mail policies. These services include money order and postage stamp sales, special services, and package mailing. Personal Mail is mail addressed to individual Soldiers and civilians. Postal platoons receive, sort, and dispatch personal mail to appointed unit mail clerks/mail orderlies. Official Mail is that mail addressed to or originating from military or other governmental organizations. Official mail is delivered from the postal platoon to the Official Mail Manager who then delivers to the addressee or agent through official mail distribution channels, a Signal Corps responsibility. Accountable Mail is Registered, Insured, Certified, Return Receipt for Merchandise or Express Military Mail Service. Redirect Services. The postal network provides personal, official, and accountable mail redirect services starting at the unit mail clerk level. There are two forms of redirect services: Soldier redirect and unit redirect. Contaminated / Suspicious Mail. The postal network must develop and implement an SOP for handling and processing contaminated/suspicious mail IAW postal regulations. Contamination may consist of radiological, biological, or chemical agents. Suspicious mail may include conventional explosives or contraband. Casualty Mail processing requires special attention. This is essential to prevent premature casualty information disclosure and mail return before notification of the NOK. IAW DoD M, unit mail clerks will return all undelivered casualty mail without any endorsements to the servicing postal platoon as soon as possible. The postal platoon(s) forwards casualty mail to the theater casualty mail section at the MMT for endorsement and final processing. Free Mail. The combatant commander may request through MPSA to the Secretary of Defense free mail services during a specific operation. Free mail is limited to letter mail, sound or video-recorded communications having characteristics of personal correspondence and addressed to a location within the delivery limits of the USPS and MPS. International Mail. HRSC POD will assess the need for international mail exchange within the theater of operation and identify the postal platoon to conduct that mission. All requests for pro-grade mail support for coalition forces will be submitted by the ASCC to the combatant command. Host Nation Postal Support. If supported by the host nation, this support can be a critical element of the postal support structure. It frees the military/civilian postal personnel for more critical duties. Host nation personnel can be military or civilian, and they can handle all mail classes except registered mail (domestic or official). Contractor Support. During military operations, it may become necessary to contract out selected postal services, to include operating entire APOs. The success of contracting postal operations when shifting from a “military operated and military supervised” postal operation to a “contractor operated” postal operations is ensuring the government maintains oversight of the service. FM 1-0, para 4-65 thru 4-83

10 Pre-Deployment Considerations
Number of units and size of deploying force Task organization of the force Level of support required to execute mission Separate and secure room/building to establish UMR/CMR Are there Theater Mailing Restrictions Updating unit deployment SOP Note for Instructor: Open up a discussion with the class reference what they believe are other Pre-Deployment considerations and why. Below are additional items that can and should be discussed as considerations. FOBs without Postal Finance Services Is the area of operations (AO) a Immature or Mature Theater Transition: Close out this slide focusing on Immature and Mature theaters to lead into the next two slides.

11 Postal Service: Immature Theater
Theater Opening elements include MMT Team and HR Co for MMT MACOM commander determines mail restrictions at beginning of deployment Free mail: authorized by the President or the Secretary of Defense Must weigh less than 13 ounces Be a First Class letter, tape, or video (personal communication) Planning Factors 2 lbs/Soldier/day ZIP codes assigned by MPSA. Initially unit-based; as theater matures ZIP becomes location-based SHOW SLIDE: Postal Service: Immature Theater Mail is handled differently at the very beginning of combat operations in an AOR (the beginning of combat operations themselves, NOT the beginning of a unit rotation). The COCOM commander determines mail restrictions at the beginning of an operation. MMT Team’s are front loaded as part of theater opening element to ensure Postal Support is established for the follow on elements and to identify support requirements (i.e. facilities, equipment, etc) that may be needed to facilitate theater Postal Support. Reference FM 1-0, para 4-8 and 4-60 (1) An example of a mail restriction is that the COCOM commander may limit mail to only letters during the first 30 days of an operation. This is to give the theater time to mature and the units time to set up and become operational. Reference DoD M Chap2 para C2.4.1 and ATP 1-0.2, para 4-11 (2) The President or the Secretary of Defense determines free mail authorization and free mail must be less than 13 ounces and consist of first class letters, tape or video. Reference: Fm 1-0, para 4-76; ATP Para Note: USPS regulations define first class mail as anything weighing 13 ounces or less (3) At the start of an operation, units must plan for the volume of mail and different types of mail they are authorized. For planning purposes, the factors of 2 pounds per Soldier per day is normally used. (FM 1-0, para 6-27 Commanders should explain to Soldiers that if they are making frequent moves for operational reasons, their mail may be delayed.

12 Postal Service: Mature Theater
Inform APO of any Task Organization / individual changes Collect and route daily outgoing mail to the servicing APO Mandatory daily mail pickup from the servicing APO Ensure that incoming mail is collected and sorted daily Ensure that directory service (redirect) is performed in a timely manner Collect and forward casualty mail Coordinate for official mail Establish internal UMR Inspection Program BDE will likely be tasked to support APO with personnel SHOW SLIDE: Postal Service: Mature Theater (Reference FM 1-0, para 4-56 and 4-57) Once a theater has reached sustainment phase and has matured, mail can be handled differently. The following are considered typical S-1 mail functions in a mature theater: (1) Informing APOs of changes in unit location or individuals ensures no disruption of mail service and mail to individuals is promptly forwarded. Keep them updated so that your Soldiers have no interruption of mail services! (2) Ensuring availability of mail clerks and planning for their replacements is critical. The mailroom will not be allowed to operate without a fully trained mail clerk. (3) Routine checking of directory mail is important. Often mail clerks will get behind in this tedious function and this causes long delays in processing and dispatching mail. (4) Units may be tasked to provide personnel support to the APOs during periods of high volume of mail, particularly during the December holiday season.

13 Unit Responsibilities – For Mobile Mission
FOBs without APOs Unit Responsibilities – For Mobile Mission Schedule an appointment with servicing APO Provide a clean, dry area for postal operations Ensure all boxes being mailed are unsealed and customs forms are completely filled out prior to inspection Provide an amnesty box at site Provide Soldiers to assist with inspections Provide a load team (normally 2-4 soldiers) Assist with transportation and billeting for Mobile Postal Team (if necessary) Assist with coordination of security and transportation of mail back to servicing APO area (if necessary) Show Slide: FOBS Without APOs BN/BDEs who have units at outlying FOBs (without servicing APOs) must be prepared to coordinate postal operations for these units. Here are some of the steps that should be taken. Contact your APO for ultimate coordination and specific procedures. NOTE: Inform students that while these responsibilities are not written in any reference, they are steps that have been proven to work when planning for Mobile support to remote locations during OIF/OEF. These requirements are normally set by the unit providing the Postal Support to the location and coordinated to ensure a successful mission for both the supported unit as well as the supporting untis.

14 Pre-Deployment Activities
Training for Unit Mail Clerks Appointment of Unit Mail Personnel Postal Officer Mail Clerks Coordination with internal and external resources Provide mail instruction and information to Soldiers & Families Disposition Instruction prior too and during deployment Change of Address Provide deployment address Reference DoD M, August 15, 2002, Chapter 5, para C5.3 & C15.4 – C15.6 Open up a discussion with the class reference what they believe are the most important Pre-Deployment activities and why. NOTE: Slides 15 and 16 provide more in-depth information regarding Unit Mail clerk training and qualifications. Below are other activities not listed on the above slide: Advise Soldiers of the options regarding mail disposition during deployment. Forward all mail to deployed address Deliver all mail to spouse Deliver all mail to a designated individual Forward only mail addressed specifically to the Soldier “ HOLD” all mail Mail Delivery Options Complete DD Form 2258 (Temporary Mail Disposition Instructions) Complete PS Form 3801 (Standing Delivery Order) Never include country name; may cause to be routed through international mail channels and delay delivery Disseminate information to Soldiers regarding change of address notification and mailing restrictions. Who to notify of deployment Personal correspondents (family and friends) Financial Institutions for single Soldiers DO NOT notify business correspondents or magazine publishers (unless on a long deployment)

15 Appointment of Unit Mail Personnel
Commanders will appoint: a Unit Postal Officer in writing an Alternate Unit Postal Officer in writing Unit Mail Clerks using DD Form 285 Mail Orderlies using DD Form 285 Postal Officer and Alternate qualifications: Be a U.S. citizen for classified mail SSG and above GS-6 or above MAIL ROOM INSPECTIONS Supervisors will check UMRs daily and conduct weekly self-inspections to include: Compliance with current postal policies and procedures Maintenance of directory files and unit postal records Mailroom security DOD M, C15.8 Show Slide: Appointment of Unit Mail Personnel Commanders will appoint: (1) A unit postal officer and an alternate postal officer, who will fulfill the duties of the unit postal officer in his absence, in writing (2) A unit mail clerk and at least one alternate unit mail clerk using DD Form 285 (Appointment of Military Postal Clerk, Unit Mail Clerk or Mail Orderly). The qualifications of the postal officer and alternate are that they: (1) Be a U.S. citizen if required to handle official accountable and first class mail which may contain classified material. (2) Be an officer or noncommissioned officer in the grade of SSG and above, if military. (3) Be in the grade of GS–6 or above, if civilian. Be aware of the sensitive nature of mail problems. There are always congressional complaints and IG complaints regarding how mail is handled and whether packages are received by their intended recipients. S-1s need to be prepared to explain internal mail handling procedures and speak knowledgably of general postal operations. NOTE: Refer students to Handout, Unit Mailroom Inspection Checklist, explain that this is just an example of a checklist, depending upon the unit and installation, this checklist may be different. AR , para 2-3 and 2-4 15

16 Mail Clerk Qualifications and Duties
Be a U.S. citizen for classified mail Have a SECRET clearance No record of Conviction of Court Martial, Article 15 in the past 12 months for postal related offense, civil convictions, unfavorable conduct, and high moral standards Appointment Information Servicing installation/APO postal activity shall screen and certify Do not require F5 ASI, but are required to carry a valid DD Form 285 (Appointment Military Postal Unit Mail Clerk or Mail Orderly) Duties Key to ensuring all letters and parcels are properly and expeditiously delivered Receive mail from servicing APOs normally sorted to unit level Deliver mail to addressees Maintain an accountability roster of unit Soldiers Process and label redirect mail Collect and deliver outgoing mail to APO Establish and maintain DD FM 3955(s) directory cards Ensure all mail is safeguarded and handled properly Show Slide: Mail Clerk/Mail Orderlies QUALIFICATIONS AND DUTIES Qualifications of Mail Clerks and Mail Orderlies. Personnel conducting mail-handling duties in an area other than a section of a Military Post Office, shall be designated as a "unit mail clerk" or "unit mail orderly." These personnel must meet the following qualifications: (1) No conviction by court-martial (2) No Punishment under UCMJ Article 15 (3) No civil court conviction related to a theft or a financial or postal incidents (4) Have no record of derogatory information or unfavorable conduct that casts doubt on the individual's trustworthiness and integrity (5) Have no history of psychiatric disorder, alcoholism, or drug abuse, unless a medical evaluation determines the condition no longer exists (6) Have not been relieved of postal duties for cause Be a U.S. citizen if handling official Registered mail, with a SECRET clearance Duties. These are the Soldiers who process individual mail and work in the unit mail room (BN/BDE). Typically, UMRs are run at Battalion level. In the event that a BDE establishes a UMR, mail operations will be performed similar to the BN S-1. Mail clerks or orderlies may not violate the privacy of the mail by breaking of the seal of any mail matter. In addition to being serious offense (federal), Mail Fraud is one of the quickest ways to destroy the morale of an organization. It happens more often than you would expect. Don’t let anyone in your postal organization get away with it! Contact the servicing post office if you receive a request to examine, search or seize mail. Note: Unit commanders or 1SGs may attempt to open Soldiers mail to inspect for prohibited items. They are not allowed to do this. They may order the Soldier to open the package in front of them in order to inspect the contents. Transition: Close out these set of Pre-Deployment Activities slides by asking how these activities relate to deployment preparedness, leading into the next slide - Deployment Activities. Must possess strong character and good judgment and perform all duties IAW the Army Values AR , para 2-4 16

17 Deployment Activities
Contact/Notify servicing Postal Platoon upon arrival Verify/validate DD Form 285 for all mail clerks Verify & coordinate transportation needs Inbound pick up Outbound delivery Daily retrograde mail disposition Mail Room inspections Daily Monthly Establish commo link with APO to check mail volumes to ensure proper vehicle support Reference DoD M, August 15, 2002, Chapter 5, para C & C15.6 & C Open up a discussion with the class reference what they believe are the most important Deployment Activities and why. Below are other activities not listed on the above slide: Establish a battalion mailroom in a secure area Appoint at least two mail clerks per subordinate company Appoint a unit postal officer in writing Supervise Unit Mail Room (UMR) and Unit Mail Clerk(UMC) operations, certifications and inspections Ensure proper disposition of mail IAW DOD M Coordinate training for assigned personnel Provide a unit task organization and manning roster of all unit personnel to supporting APO Initiate contact with supporting APO immediately upon arrival at deployed location (Verify mailing address, SOPs, prohibited items)  What are other responsibilities listed in FM 1-0, Chapter 4 & DoD M

18 Deployed Mail Flow US FLAG CARRIER SHOW SLIDE: Deployed Mail Flow
US POSTAL SERVICE US POST OFFICE MOVED VIA USPS FAMILY SENDS SOLDIER PACKAGE OR LETTER US POSTAL PROCESSING CENTER MOVED VIA USPS US FLAG CARRIER US GATEWAY (JMPA) SHOW SLIDE: Deployed Mail Flow This slide walks through the process of a letter mailed from someone in the United States to a Soldier downrange. The reverse process is similar. First, the letter is transported via USPS from the mail box to the local US Postal Processing Center, then it is transported, again by USPS, to the nearest Gateway. It leaves USPS control at the Gateway and enters the Military Postal System. Mail is either flown or shipped on a US flag carrier plane or US registered ship. Mail arrives at the nearest Military Mail Terminal to the letter’s destination (determined by the zip-code). The MMT breaks it down to the zip code level and ships it to the local APO. The APO further breaks mail down by unit. It is typically picked up by the Battalion S-1 section who sort it further in the UMR and then gets it to the Soldier. NOTE: To give students an idea of the timeliness in this process, here are a few statistics: The average amount of time it takes a letter or package to get to the deployed location from CONUS is between 7 – 10 days; several even make it there in as few as 5 days depending on location. Transition: Close out Deployment activities by asking how these responsibilities relate to deployment preparedness and S-1 success. leading into the next slide - Re-Deployment Activities AERIAL MAIL TERMINAL or MMT (HR Company – Postal/Postal Platoon) BN OR BDE S-1 RECEIVES MAIL AT APO BROKEN DOWN MAIL IS SHIPPED TO SERVICING APO UMR/CMR APO (Postal Platoon)

19 Re-Deployment Activities
Notify APO of departure Provide information and guidance to Soldiers Notify Family and friends to stop sending mail Reminder on non-mailable items Complete change of Address card DA Form 3955 Kept by unit mail clerk Unit completes with home station address Turn unit alpha roster to servicing postal unit Coordination for bulk storage space at home station Open up a discussion with the class reference what they believe are the most important Re-Deployment Activities and why. .  Below are other responsibilities not listed on the above slide: Notify rear detachment of bulk shipped mail packages. Notify the local Post Office of the unit’s return. Postal unit will forward mail to home station addresses, ensure change of address is completed. Reserve Component units should notify MOB station of their redeployment and forwarding address. What are other responsibilities? NOTE: Postal Operations redeployment planning is referenced in FM 1-0, para 7-37 through The information on the slide is a depiction of information requirements normally published by the POD to provide detailed instructions on theater requirements for mail activities for redeploying units. These actions help to minimize delays in redirecting mail to home station upon a units redeployment and ensure that all redeploying Soldiers are aware of requirements when mailing items home.

20 Terminal Learning Objective
ACTION: Implement Postal Operations Plans and Policies CONDITIONS: Given operational scenarios and case studies, in an academic environment, assigned as a team member of an HRSC planning team (7-9 individuals), facilitator guided discussion, personal experiences, multimedia presentation, readings, references, practical exercises, comprehensive assessment, and an awareness of the Operational Environment (OE) variables and actors. STANDARD: Communicate postal operations and doctrine. Describe theater postal organizations, responsibilities and requirements. Discuss organizations, functions and locations of postal support for Soldiers in a deployed theater. SHOW SLIDE: Terminal Learning Objective NOTE: Review the TLO and explain that this class is based on doctrine from FM It focuses on a wartime environment and not how postal is conducting in the peacetime environments such as in Germany or Korea. This class addresses postal operations necessary to process mail sent from CONUS to a deployed Soldier. The units and systems that support these postal operations will be discussed. NOTE: Explain to students that discussion is encouraged; however, we must ensure we don’t confuse our personal experiences with what doctrine dictates. NOTE: This block of instruction includes Chapter 4, Section II of FM The instructor should also be familiar with AR (Postal Operations) and DoD Manual M (DoD Postal Manual).


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