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Quality Assurance and Improvement Program (QAIP) Practice Guide

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Presentation on theme: "Quality Assurance and Improvement Program (QAIP) Practice Guide"— Presentation transcript:

1 Quality Assurance and Improvement Program (QAIP) Practice Guide
Sally-Anne Pitt CIA CGAP FOCUS ON QUALITY

2 Sally-Anne Pitt (Australia)
Director Pitt Group Pty Ltd Member of the IIA Professional Issues Committee Author QAIP Practice Guide FOCUS ON QUALITY

3 Briefing Outline The Quality Standards Embedding Quality
QAIP Practice Guide – Levels for Assessing Quality QAIP Framework FOCUS ON QUALITY

4 Quality Standards - 1300 Quality Assurance and Improvement Program
The chief audit executive must develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity. FOCUS ON QUALITY

5 Quality Standards Requirements of the Quality Assurance and Improvement Program The quality assurance and improvement program must include both internal and external assessments. FOCUS ON QUALITY

6 Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. (Extract from the IPPF Definition of Internal Auditing) FOCUS ON QUALITY

7 FOCUS ON QUALITY

8 QAIP Practice Guide Embedding Quality Adding Value
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9 QAIP Practice Guide 3 Levels for Assessing Quality
Internal Audit Engagement Level Internal Audit Activity Level External Perspective FOCUS ON QUALITY

10 Levels of Assessments - IPPF
Engagement Level Activity Level External Perspective Internal Assessments Periodic Self Assessment Ongoing Monitoring External Assessments FOCUS ON QUALITY

11 Elements of Internal Assessments
Ongoing Monitoring Continuous monitoring activities including engagement planning and supervision, standard working practices, working paper procedures and signoffs, and report reviews Stakeholder feedback Using checklists or internal audit automation to give assurance processes are followed Using measures to determine if appropriate time is spent on different aspects of the audit process Analyzing other performance metrics to measure stakeholder value FOCUS ON QUALITY

12 Elements of Internal Assessments
Periodic Self Assessment Working paper reviews Self-assessment of the internal audit activity with objectives / criteria established as part of the QAIP Review of internal audit performance metrics Benchmarking of best practices Periodic activity and performance reporting to the board and other stakeholders FOCUS ON QUALITY

13 External Assessments An External Assessment examines
Efficiency and effectiveness of internal audit Opportunities for improvement within internal audit Conformance with the Standards FOCUS ON QUALITY

14 Assessment Scales IIA Quality Assessment Manual Scale
Does Not Conform / Partially Conforms / Generally Conforms IIA (North America) Path to Quality Assessment Scale Introductory / Emerging / Established / Progressive / Advanced IIA Capability Model for the Public Sector Initial / Infrastructure / Integrated / Managed / Optimizing DIIR (IIA Germany) Guideline for Conducting a Quality Assessment 3(Satisfactory) / 2 (Room for Improvement) / 1 (Significant Improvement Needed) / 0 (Unsatisfactory / Not Applicable) FOCUS ON QUALITY

15 Conformance or Compliance
Conformance with standards is a technical term borrowed from the quality management discipline. It is not about complying with the letter of the standard. Someone who is in conformance with a standard is expected to achieve the spirit of the standard. This is consistent with a principles-based approach FOCUS ON QUALITY

16 Developing a Framework for a QAIP
QAIPs should be tailored according to: The size of internal audit The maturity of internal audit Organizational maturity Sourcing model Relationship with other assurance providers ONE SIZE WILL NOT FIT ALL FOCUS ON QUALITY

17 A SAMPLE Approach to a QAIP
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18 FOCUS ON QUALITY

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20 Quality means doing the right thing when no one is looking.
(Henry Ford) FOCUS ON QUALITY

21 Questions ??? FOCUS ON QUALITY

22 Thank you Sally-Anne Pitt Director Pitt Group Pty Ltd
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