1. MOA
Delta Mobile OA
Installation Guide
2015/12/16

2. Content MOA initial installation on Android
MOA initial installation on iPhone/iPad
MOA update

3. MOA initial installation on Android
Step 1: download installation package.
Way 1: scan the picture QR code.
Way 2: in your phone browser, enter below website: 1 2 3 4

4. MOA initial installation on Android
Step 2: install MOA 1 2 3 4

5. MOA initial installation on Android
Step 3: enter passcode 1 2 3 4

6. MOA initial installation on Android
Step 4:appy authorization 1 2 3 4

7. MOA initial installation on iPhone/iPad
Step 1: download installation package.
Way 1: scan the picture QR code.
Way 2: use iPhone/iPad system browser(Safari)
enter below website: 1 2 3 4

8. MOA initial installation on iPhone/iPad
Step 2: installation process: 1 2 3 4 5

9. MOA initial installation on iPhone/iPad
Step 3: trust settings First time start MOA, you will see below pic For trust setting, go in phone>setting area 1 2 3 4 5

10. MOA initial installation on iPhone/iPad
Step 3: trust settings 1 2 3 4 5

11. MOA initial installation on iPhone/iPad
Step 4: re-start MOA, set your log in passcode 1 2
system need you enter a 4 digits passcode.
enter same passcode twice.
after setting, every time you log in or switch app, need enter passcode. 3 4 5

12. MOA initial installation on iPhone/iPad
Step 5: apply authorization 1
NT authorization shall be verified every 3 months. So you not need to apply authority in 3 months. 2 3 4 5

13. MOA Update Step 1: Open MOA, click setting button in top right page. 12 3

14. MOA Update
Step 2: click Version Detection in About Page. 1 2 3

15. MOA Update
Step 3: Click “Download and update” 1 2 3

16. FAQ Frequently Asked Questions
1. Android unknown sources problem caused installation failure
2. Still unable to use the app even Re-download.
3. Try all installation methods still fail to install the App

17. Unknown Sources Problem
Unknown Sources Android
Download and install the app not belong to the cellephone official App store , which requires this permission to be opened.
Open method：Setting---Security---Unknown Sources--allow installation of applation from both trusted and unknown resources
Reference Links：
This problem only existed when user first time install the unknown and untrusted apps than Pop-up the warning message , if you already allowed this , please ignore this step.

19. The MOA is still not available after download and installation again
Please confirm whether download the latest App form webpage
Try all installation methods still fail to install
Android device fail to install the MOA application even unknown source is allowed
Please download the Apk installer from Then download the apk file from
or to install via apk installer pc version
Android device need to open the developer option allowing use the USB debugging mode before on PC installation APP
Reference page：
IOS device pop-up<untrusted developer>
Settings.app -> General -> Profile -> Select Profile -> Trust
Reference setting link

20. 1.Switch another browser to download (Firefox Etc)
Download failure
Solution：
1.Switch another browser to download (Firefox Etc)
2.Please try to download app from the following 2 website
3.You can download the app via others phone and use Bluetooth transferring to your own cellphone for installation。
Fail to login in after installation
Assumed situation：
1.No respond after installation input the Empcode or ID number .
Solution：Please make sure you have downloaded the latest app from website .Please try to access your own account via others mobile phone
2.Password error ! Please change your pc password and login again .
3.What is the NT account: NT account is your PC login in password
4.Login device reached most , .Please send to for assistance。

21. ITOA.HELPDESK.DELTAWW.COM