1. Golden State Computer User’s Conference October 25, 2016
CalPEATS
Golden State Computer User’s Conference
October 25, 2016

2. CalPEATS
is in
PRODUCTION!
September 13, 2016

3. CalPEATS 2013/08: first TAC meeting 2014/06: RFP released
2014/10: Interview process
2014/11: CaliCo Solutions selected as software vendor
2015/01: Kickoff meeting with TAC & CaliCo Solutions
2015/01 – 2015/05: Design Phase
2015/05 – 2016/05: Development Phase
2015/10: Golden State Computer User’s Group
2016/06 – 2016/08: Acceptance Test
2016/09: San Diego is on board
2016/09/08: TAC Decision to move into production on September 12th

4. CalPEATS 9/12: one last thing – add structural license data
9/12 21:00: move into test
9/13 02:00: quality assurance pass
9/13 03:00: deploy fails
9/13 05:00: deploy succeeds
9/13 08:06: send out
9/13 09:56: send out
9/13 10:05: FIRST login
9/13 10:08: second login
9/13 10:33: FIRST Inspection
9/13 14:58: FIRST attachment (PDF – boring)
9/17 13:48: FIRST image attachment ( M00K-001)

5. Counties in Production
Monterey (9/13/2016)
Sutter (9/13/2016)
San Joaquin (9/14/2016)
Riverside (9/19/2016)
Plumas/Sierra (9/26/2016)
Tehama (10/3/2016)

6. Training Schedule (proposed)
November
Butte
Glenn
Santa Clara *
San Francisco
Fresno **
Yuba **
Napa
Orange *
Calaveras
December
Nevada
Lassen
Lake
Stanislaus *
Yolo
Trinity
San Mateo
Del Norte
San Diego *
10/26: San Joaquin (Computer User’s Group)
11/15 & 11/16: Santa Clara (two half days)
11/17 & 11/18: Stanislaus (two half days)
12/5 or 12/6: San Diego
12/5 or 12/6: Orange
12/8 & 12/9: Fresno (two full days)
12/12 to 12/16: Yuba (two sessions)

7. Transition Counties
HALF the state will be using CalPEATS by end of the year.
More training sessions will be scheduled
Last county will transition May 2017

8. Devices iOS Build quality Accessories! Familiarity Windows
Expensive-ish
Full Computer
Lack of Accessories
No WIFI req.
Android
Overwhelming Variety
Lack of Accessories
Familiarity
Explodes on airplanes

9. Help Desk
How to get Help
Top Questions
Question & Answer

10. How to get Help CalPEATS Online Help Menu Release Notes
Guides
Getting Started, User Guide, Admin Guide
Training Exercises
Compendium for Inspection and Investigation Procedures
Mobile Device Videos
Release Notes
Software Update Description by date
Pro-Active Support
Error Logging
Pro-Active Contact

11. How to get Help Contact Support How to describe an Issue?
How to describe an Issue?
Mobile vs Web
Time of Error
Description of error
Steps leading up to error
Solutions attempted
Screen shots
Case number

12. Top Questions Installation Web vs Application Log in Errors
Log into on mobile device
Navigate to Download
Click on Green button.
Web vs Application
Exit the web application
Click on CalPEATS Icon
Log in Errors
Users can reset password
Admin can create new roles and assign roles to users

13. Top Questions Update Errors and Sync Errors
Contact County Admin for Help
Unsynced data on mobile device
Do NOT delete the application!
Contact the helpdesk to preserve data on the device

14. Questions?

15. What makes CalPEATS great?
Annotating Maps (iOS, Windows)
Code Section search
Sharing is good
Suggestion Engine
Double-Tap shift key
Kick-off Inspection from Investigation
Pre-Set Reports
License status indicator
Store PDF in Reader
Change sort-order/filer in lists
Error Flags
iOS Zoom

16. Open Discussion