1. Resident/Post-doc/Fellow
WHITS
PERSONA
Name:
“Doc” Oddfellow
User Type:
Resident/Post-doc/Fellow
Quote:
I don’t know how to do X, and I really don’t have time to learn
This user has a full-plate: they’re overwhelmed by their work/courseload and can’t find time to improve their searching and writing skills.
They reach out to the Library at someone else’s suggestion/requirement.
Goals & Needs
Obstacles & Pain Points
Opportunities
I want to write a systematic review, and was told to come to the Library for help.
I don’t know how to do a comprehensive literature review
I don’t have statistical research
I don’t know where to start
I don’t know how to proceed
What about analysis?
We can be explicit on the website: “need to do a comprehensive review?” and provide information to facilitate that
We can offer classes and office hours that focus on shared “hard points”
We can get and provide access to
SCOPUS
Distill’r (or other)
Institutional Mendeley?
Northern Light
Borrowing account? No
Most-used library
Hub/Hideout
Galaxy Tablet
Chrome for Android
I need to learn about:
PICO
PubMed
Embase
Web of Science
Business Complete Source
CINAHL
I don’t have time to do the work … I need to be efficient and focused with the little time I do have
We can offer Doc online videos/tutorials to teach him what he needs to know
Most-used tech
Mission Bay
Campus
Interest in in-person events & help
None
Very Into It