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Managing Risk in Uncertain Times
Presented by Peter Andrew CEO Council Services Plus A subsidiary of NYCON
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What is Risk? A situation involving exposure to danger, harm or loss
Uncertainty that you are willing to take to realize an opportunity or gain
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Calculated Risk Taking the chance of exposure to risks after its advantages & disadvantages have been carefully weighed and considered
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What is Risk Management?
A discipline for dealing with uncertainty Involves understanding, analyzing & addressing risk to make sure organizations achieve their objectives. Must be proportionate to the type & complexity of the nonprofit & resources involved. ?
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What is Risk Management?
A “system” for making informed choices A model for responding to events
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Fidicuary Risk Management
The risk that may be responsible for a trustee or other fiduciary not performing their duties or achieving the best value with relation to the best of the beneficiary's interests
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Risk Management is helpful because it can...
reduce the likelihood of injuries minimize the adverse effects of losses demonstrate diligence
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The Risk Management Process
1. Establish the context risk averse? available resources, including time overall strengths, weaknesses and threats
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The Risk Management Process
2. Identify risk what is it we don’t expect to occur? 3. Evaluate and prioritize risk frequency severity
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The Risk Management Process
4. Decide how to control your risks choose practical strategies consider available “tools” avoidance modification sharing retention
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The Risk Management Process
5. Monitor and update the risk management program as needed
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Who’s on first? Fully-staffed RM function
All volunteer risk management committee Hybrid approach
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Risk Management Committees
Responsibilities identify exposures (risks) develop risk control program establish risk financing strategy Composition staff volunteer outside professionals
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Risk Management Frameworks
Functional categories Assets at stake Three questions
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Common Risks Facing Nonprofits
Client injury Volunteer injury
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Common Risks Facing Nonprofits
Allegations of wrongdoing Loss of core funding
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Common Risks Facing Nonprofits
Alleged wrongful employment practices Funder discontent
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Common Risks Facing Nonprofits
Board member discontent Volunteer recruitment challenge
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What Strategies Work and Why?
Apply liberal doses of common sense Involve your volunteers
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What Strategies Work and Why?
Provide explicit direction Praise and punish
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What Strategies Work and Why?
Don’t assume Establish policies and follow through Provide guidance on privacy issues
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What Strategies Work and Why?
Use written agreements to spell out requirements
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What Strategies Work and Why?
Make risk management everyone’s responsibility
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What Strategies Work and Why?
Consider insurance in context
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Insurance The nonprofit’s policies
CGL D&O Auto liability Professional liability Are volunteers “insureds” under these policies?
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Insurance Volunteer liability policy
may be packaged with an accident policy personal liability coverage claims arising out of volunteer’s duties exclusions: professional services or property damage (property in CCC of volunteer)
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The Changing Marketplace
Review your policies Review your partnerships Understand your loss experience, appetite for risk Don’t delay
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