1. SWT 458/5 conversion project
Andrew Fairbank, Head of On Train Service
Mike Archer, Engineering Change Manager
6 February 2017

2. Purpose and overview of the project
What was the project about for the business - more capacity
Longer trains
Longer platforms
What was the project about for Operations?
Driver/Guard training, consultation
Change in guard’s operating position, 10 vice 8
Operating practice, change in operations
What was the project about for Fleet?
Complex technical challenge… MA
What project was about – for the business (more capacity – longer trains, longer platforms); for engineering (complex technical) ; for ops (guard’s position, change in operating practice)
Driver/Guard training
Consultation
10 vice 8
Change in operations 

3. Purpose and overview of the project+ = MA

4. Purpose and overview of the projectMA
Conversion of Class 460 cabs to Class 458 cabs
Conversion of Class 460 luggage vans to passenger cars
De-motor some cars and bogies
New coupler & unit-end gangway
Re-gear fleet to 75mph, revised gearbox and Agate Software change for speed and current limit change
Revised Door Control
‘High Density’ interior layout giving more standee space & increased crush laden weight
Removal of First Class
2 + 2 seating layout
Replacement of Saloon Floors
Automatic Selective Door Operation (ASDO)
New Arrowvale On Train Data Recorder (OTMR)*
R2P CCTV equipment (ex 460 only)*
Revised Train Monitoring System (TMS)*
*all with remote download functionality
Class 460 mods to harmonise with Class 458:
Sanding system
Passenger counting
Removal of some toilets
Revised trim panels
PRM/RVAR compliance

5. Joint working before Involvement of Company Council, Trades Unions
Risk assessment process – joint Hazids and Hazops
Fleet/Ops engagement at an early stage to minimise impact, avoid additional training requirements and safety risk
Example on 707 project risk of novel GOP
MA - Working together - Before
Involvement of Company Council/Trades Unions
Risk assessment process – joint Hazids and Hazops
Ops land – fleet project, engagement at an early stage, more to do on this – good on major projects, less so on small projects. Good example on 707s, guards were involved and mitigated risk of novel GOP. Avoided training requirement and safety risk.
Demonstrates importance of getting real feedback from traincrew (driver and guards) importance of translating into engineer’s speak, importance of engineers to understand operating environment, e.g. moving a button, or explaining why what appear like simple mods are actually very complex. Different languages.
I think it would be good for all of the above to have examples of each in either 458/5 or other refurb projects

6. Joint working before
Importance of getting real feedback from traincrew (drivers and guards), translating into engineer’s speak
Engineers need to understand operating environment
Potential technical complexity of seemingly simple mods – e.g. moving a button
Operational importance of seemingly minor changes – e.g. [to add]
MA - Working together - Before
Involvement of Company Council/Trades Unions
Risk assessment process – joint Hazids and Hazops
Ops land – fleet project, engagement at an early stage, more to do on this – good on major projects, less so on small projects. Good example on 707s, guards were involved and mitigated risk of novel GOP. Avoided training requirement and safety risk.
Demonstrates importance of getting real feedback from traincrew (driver and guards) importance of translating into engineer’s speak, importance of engineers to understand operating environment, e.g. moving a button, or explaining why what appear like simple mods are actually very complex. Different languages.
I think it would be good for all of the above to have examples of each in either 458/5 or other refurb projects

7. Joint working during Porterbrook drivers
Joined up approach to test running
Releasing Guards to perform door operations while trial running
Engineering team on board
On board PIS test
Dedicated Operations Standards resource
Slide 4 - AF
Working together - During
Porterbrook drivers
Test running – joined up approach to test running
Slide 4
Before introducing the trains
Dedicated Fleet testing Drivers
Releasing Guards to perform door operations whilst trial running
Engineering employees onboard
Onboard PIS test
IVT
Dedicated Operations Standards resource
Joint working during - Delete dedicated fleet testing drivers

8. Joint working after
Train introduction – making sure that there was a project coordinator on the Operations side
Rostering
Traction knowledge
Project resource
IVT – Interactive Virtual Train
Operations people seconded to the Fleet project to develop
Done for 458/5 as significantly different to 458/0 fleet
Doing for 707s
Combined Fleet/Ops project team to deliver infrastructure change
Station CCTV
Stop marks
Slide 5 - AF
Working together - After
Train introduction – making sure that there is a project coordinator on Ops side, rostering, traction knowledge, project resource
IVT – Ops people seconded to Fleet to develop, done for 458/5 (and also doing for 707s)
Andy Lawford, Ops standards, seconded to the HLOS Fleet team (station, CCTV, stop marks), combined Fleet/Ops project team, deal with infrastructure
Slide 5
During introduction
Managing traincrew resource
Involvement of Wessex Integrated Control Centre
Customer and employee awareness
Dedicated resource co-ordinator

9. Joint working after Involvement of Wessex Integrated Control Centre
Customer and employee awareness
station staff
customers used to first class
Customers and staff used to all doors opening
Performance growth
Slide 5 - AF
Working together - After
Train introduction – making sure that there is a project coordinator on Ops side, rostering, traction knowledge, project resource
IVT – Ops people seconded to Fleet to develop, done for 458/5 (and also doing for 707s)
Andy Lawford, Ops standards, seconded to the HLOS Fleet team (station, CCTV, stop marks), combined Fleet/Ops project team, deal with infrastructure
Slide 5
During introduction
Managing traincrew resource
Involvement of Wessex Integrated Control Centre
Customer and employee awareness
Dedicated resource co-ordinator
Working together leading to performance growth
Joint working after
Delete dedicated resource co- ordinater
Customer and employee awareness - station staff, customers used to first class and all doors opening

10. Customer Communications
Interfaces
Operation Standards
Customer Communications
Drivers
Stations
Project
Team
Training School
Guards
Safety Validation
Slide 2 - MA
Interfaces
Engineering
Ops – guards, stations, drivers
External
Slide 6
Working together Operations & Fleet
Key interfaces:
Drivers
Guards
Operations Standards
Stations
Customer Communications
Training School
Safety Validation
Train Presentation
(if these could be bubbles on a slide I will talk through them)
Train Presentation

11. Summary of key lessons learnt
Recognise that most “Fleet” projects actually involve much of the business
Involve the right people from across the business, and outside
Early engagement
Share expertise and information
Common language
Key driver customer satisfaction
Slide 6 - AF
Summary of key messages
Recognise that most “Fleet” projects actually involve much more of the business
Involve the right people from across the business and outside
Early engagement
Get the resource levels correct
Share expertise and information
Slide 7
Key messages as you suggest with:
Key driver customer satisfaction