1. Texas A&M IT Who we are in brief…
Robert Cheyne

2. Administrative Unit Reporting to President Young
Total Budget of approximately $42M
200+ budgeted employees
100+ student workers
Partnerships across all agencies and institutions.

3. Organizational Structure VP for Information Technology & CIO
Associate Vice President (Honea)
Chief Technology Officer (Cato)
Executive Director (Marchbanks)
Chief Information Security Officer (Marti)
IT Strategy Officer (Kissee)

4. Organizational Structure Chief Technology Officer
Infrastructure Operations
Systems Engineering
Telecommunications
Enterprise IT Technologist
Service Desk
IT Security
Networking

5. Organizational Structure Executive Director
IT Solutions & Support
Product Strategy & Communications
Business Support Services
Human Resources
Financial Analyst

6. Organizational Structure IT Strategy
Strategic Planning and reporting
Project Management Office
Service Management
Change Management
Business Relationship Management
Administrative Coordination

7. IT Committee Involvement
ITAC
IT Forum
GoWeb
Laserfiche
ServiceNow
Affiliations
LEARN
Internet2

8. IT internal committees
Executive Leadership Team
CIO Direct reports and Associate Directors
Provides operational guidance to the organization and is decision-making
IT Service Excellence
Membership includes each functional area and rotates annually
Working group at the discretion of the CIO
Special projects on continual service improvement and organizational effectiveness

9. IT Services Networking Telecommunications Datacenter management
Shared services
Virtualization
Service Desk
IT Security
Risk Management and Policy

10. IT major projects Datacenter SPECTRIM/Archer
Identity and Access Management
Campus Firewall
Infoblox
Voice-over-IP migrations

11. Strategy & Organizational Effectiveness Projects
Financial Management Process and Tool
Change Management
IT Service reviews
HPRC collaboration
Project Coordinator Training program (internal pilot)
IT Governance framework

12. Questions?
Robert Cheyne