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A Strategy for Career Success: Negotiating for What You Need
UC LEAF University of Cincinnati Presenter: Catherine J. Morrison
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Commercial Support No commercial support was provided for this activity. The University of Cincinnati does not accept commercial support for educational activities.
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Presenter Disclosure Information
Presenter: Catherine J. Morrison Title of Presentation: A Strategy for Career Success: Negotiating for What You Need FINANCIAL DISCLOSURE: Nothing to Disclose UNAPPROVED/UNLABELED DISCLOSURE:
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Objectives After completing this session participants will be able to:
Recognize and create negotiation and conflict management opportunities Analyze and prepare for negotiations Negotiate more effectively
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How do you view negotiation?
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How do you view negotiation?
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A Model for Negotiation
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Think About Going to a Restaurant…
Formal or informal setting Small meal or big deal Wait staff represents the party “at the table” Wait to be served or initiate service request
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You can ask for: Something on the menu Something someone else has that caught your eye Something off the menu OR You can accept what is offered
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Who can help you get what you need?
Your partner in a negotiation might be: A skilled professional A reluctant negotiator Someone busy and overburdened Someone who knows the system
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What do you want? POSITIONS What you want Ask for it! What you will do
What you won’t do
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Why do you want it? INTERESTS Why you want what you want
Needs and concerns Hopes and fears
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Develop a plan. What obstacles are in your way?
Develop OPTIONS to overcome them. Options are how interests get satisfied.
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Set some parameters. Consider the ALTERNATIVES – yours and theirs
How else can you satisfy your interests? What is your goal or target?
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Prepare in advance. Use role-playing to reduce your anxiety
Anticipate different responses Refine your strategy Explore your emotions
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Negotiate for yourself as you would negotiate for others.
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Be strategic about how you ask.
Use collaborative tactics Allow for the other person’s reality Remember the rule of “3 and 10”
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A Framework for Negotiation
What do you want? Develop a plan. Prepare in advance. Negotiate for yourself as you would negotiate for others. Be strategic about how you ask. Source: Linda Babcock
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Sources Babcock, Linda, and Laschever, Sarah. (2003). Women Don’t Ask: Negotiation and the Gender Divide. Princeton: Princeton University Press. Fisher, Roger, Ury, William, & Patton, Bruce. (1991). Getting to Yes: Negotiating Agreement Without Giving In. (2nd ed.). New York: Penguin. Fisher, R., & Ertel, D. (1995). Getting Ready to Negotiate: The Getting to Yes Workbook. New York: Penguin
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Recommended Reading – Articles
Eisenhardt, K., Kahwajy, L., & Bourgeois, L. J. (1997, July-August). How Management Teams Can Have a Good Fight. Harvard Business Review, pp Kolb, D., & Williams, J. (2001, February). Breakthrough Bargaining. Harvard Business Review, pp Sussman, L. (1999, January 15). How to Frame a Message: The Art of Persuasion and Negotiation. Business Horizons, pp Tannen, D. (1995, September-October). The Power of Talk: Who Gets Heard and Why. Harvard Business Review, pp Ware, J. P. (1980, April 1). Bargaining Strategies: Collaborative vs. Competitive Approaches. Harvard Business School Publishing, Case Note , pp
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Recommended Reading - Books
Babcock, L., & Laschever, S. (2007). Women Don’t Ask. New York: Bantam Dell. Kolb, D. M., & Williams, J. (2003). Everyday Negotiation: Navigating the Hidden Agendas in Bargaining. San Francisco: Jossey-Bass.
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