1. 2012 Center for Energy Workforce Development Summit
November 14-16, 2012
Crystal Gateway Marriott• Arlington, VA

2. Collaboration designed to build WFD pipeline for Veterans
National Meeting; CEWD
Arlington, Virginia
November 16, 2012
Ray Kelly / Rick Legleitner

3. Points to cover Discuss the partnership approach
Describe the project plan and protocol
Results to date

4. Our partnership included members from Industry, Community Colleges, State Agencies, and Veterans affiliations
DTE Energy and Consumers Energy lead the effort
2 parallel pipeline efforts were focused through Alpena CC and Schoolcraft CC
Workforce Investment Boards from Southeast Michigan and Northeast Michigan as well as our state Workforce Development Agency
National Guard leadership in Michigan and Washington

5. DTE Energy Natural Gas Boot Camp Project
Presentation Title
September 18, 2018
DTE Energy Natural Gas Boot Camp Project
Collaboration of:
DTE Energy, Consumers Energy and
Raytheon Professional Services
As of October 8, 2012
We also got a tremendous amount of support from DTE Energy’s Learning outsourcing partners at Raytheon Professional Services. Much of the work the partnership accomplished was documented and coordinated by Raytheon. The curriculum mapping was completed by Raytheon as well. More on that in a minute.
Copyright © 2012 Raytheon Company. All rights reserved.
Customer Success Is Our Mission is a registered trademark of Raytheon Company.
Speaker Name

6. We managed the work activities using strong project management communications; a biweekly 30 minute “huddle” and project schedule reviews.
Natural Gas “Boot Camp” Meeting Agenda and Action Items
Project Overview – Timeline & Status – 67%; As of 10/08/12
9/18/2018
Time
Topic
Speaker
2 minutes
Safety
Meeting Leader
8 minutes
Project Status, Action Items from previous meeting; countermeasure activities
Action Item “owners”
10 minutes
Project Plan & new items for next week
Milestone issues; float
Project Manager
6 minutes
4 Key PRT Questions
What went right?
What went wrong? What changed?
What problem or opportunity should we focus on?
Why focus on that problem or opportunity?
All
4 minutes
Are we Winning the Game?
Action Item Review
Next Steps Review
Next Scheduled Meeting
Action
Who
When
Finalize Pre-Screen Process
Susan Corey, Kristie Buehler, and Laura Budreau
By of 10/08/12
Identify next critical next steps for team
Karen A.
In progress
Finalize instructor selection for EIF and Boot Camp
Amy Jones, Don MacMasters
Complete
Communication Plan- Develop a Sub Group
Ray Kelly, Michelle Forcier
4 Key PRT Questions
Weekly progress
Next Meeting – Conf. Call
Core Team
10/08 and 10/11, 1pm.

7. Natural Gas “Boot Camp” Task Summary and Implementation Flow
We designed this pilot boot camp using the CEWD stackable credential model. We had experience with another job classification and used this methodology to bring on new partners.
Pre-Screen
Employability Skills Certification
Energy Industry Certification
Gas Boot Camp
Hire
Workplace Learning & Practice
OQ Evaluation
CEWD Model Level
Tier 1 - 3
Tier 4 - 5
Tier 6 - 7
9/18/2018
Mi Works!
Vets Admin
CC partner
CC Partner
CC Partner, MEA, Utility
Utility
Utility
Utility
Bypass
Define requirements with Works and Vets agencies.
Pre-screen testing criteria
(NCRC, Work Keys, Key Train).
Coordinate pre-screen testing, training with
Tier 1-3 certificate work.
Review Veteran’s database.
Advertise openings
Proctored assessments built by Skills USA.
Math boot camp is a 7 day ILT, used only if NCRC is not obtainable.
CSEP is a remediation tool required for ESC failure.
Used for ages 16 – 26, low income adults. NCRC should be satisfactory
4 week WBT and 4 week ILT (130 contact hours) delivered by a certified institution.
Lab requirements and materials determined by the instructor(s), ALL materials (except lab material) available from CEWD.
Boot camp complete with teacher work plans, practice labs and materials.
Class size 25 students max.
Includes field practice
Identify what occurs in this phase and by whom
Identify success factors and metrics
Identify what occurs in this phase and by whom
Identify success factors and metrics
Identify what occurs in this phase and by whom
Identify success factors and metrics
Detail found on slide 8
Natural Gas “Boot Camp” Task Summary and Implementation Flow

8. We designed a Working Flow for the Curriculum development work
We designed a Working Flow for the Curriculum development work. We started with MEA Natural Gas boot camp materials to build a specific course which we will turn over to CEWD for industry use.
Requirements Definition; Scope of Work, Timeline and Cost (ROM)
Curriculum Analysis and Supplemental Exercises (Labs, Practice)
Planning and Implementation of Pilot program
Program Evaluation and Continuous Improvement
9/18/2018
Review background documentation of CEWD/Natural Gas Boot Camp project.
Define customer requirements and determine resources and timeline to execute pilot project.
Gain approval to proceed.
Gate: Project Milestone: “Preparation & Planning”
Determine estimated timing of supplemental exercises/labs & practice with SMEs.
Develop Curriculum Map with updated durations to reflect MEA WBT and PEFs for Boot camp.
Communicate updated curriculum requirements to educational and agency partners.
Gate: Project Milestone: “Analysis & Design”
Create communications plan.
Launch initiative with educational and agency partners.
Begin weekly meeting cadence and “readiness” checks with core team.
Who is preparing work for the student candidate pipeline?
Gate: Project Milestone: “CEWD Curriculum Implementation–Tier 6 -8”
Conduct student learning evaluation – Level 1 survey; Level 2 – Course knowledge assessments, and Level 3 - in the field (post hire).
Conduct overall program evaluation (were goals and objectives met, was ROI achieved)
Report CI findings – program improvement.
Gate: Project Milestone: “Program CI and Evaluation”
Our design focused on the first 2 years of requirements for the positions we were connecting the pipeline to. We had work to do to evaluate the learning objectives to those skill requirements and then for the hands on exercises the instructors would run with the students.
Target Audience consists of individuals in the State of Michigan; additional individuals from other states.

9. DTE /CMS Candidate Process Flow – High Level
To evaluate our pilot success, we developed this working flow to identify how we would follow this co-hort through the hiring, onboarding and qualifying process.
Hire
Initiate Training
Practice and OJT Experience
OQ Evaluation
9/18/2018
Utilities use typical hiring processes
Metric:
% hired (# hired/# processes); target >90%
Normal onboarding
Procedures
OQ covered tasks
DTE Energy, GRMI
DTE Energy, SEMI
CMS Energy
Safety
Keep cohort together
Metric:
Reduce time to competency; target ?%
Reinforce all covered tasks
Identify delta of covered task
Schedule cohort together
Metric:
Cohort completes required OJT ahead of typical cohort (reduced hours =??/%)
Cohort members complete assessments per OQ requirements and guidelines
Metric:
% of cohort passing OQ assessments first time, ahead of typical time frame; target >90%
Typical hiring process includes exterior business job postings and we’ll replicate the background checks and drug testing.
This process has not gone flawlessly… we’re heavy union oriented and they have concerns that we’re slow in resolving. More to come…
DTE /CMS Candidate Process Flow – High Level

10. Appendix
9/18/2018

11. Project Overview True North:
Build a successful workforce development pipeline of excellent pre-hire candidates; pre-trained with specific utility skill requirements, ready for utility employment, with an optimal return on investment for the consortium partnership.
Project Purpose:
Produce a process framework that can be replicated among utility partnerships across the country and for multiple utility-based job disciplines.
Begin by demonstrating the success of the process framework in the state of Michigan.
Critical Success Factors:
Aligned workforce demand data with the partnership to ensure 100% placement of successful veteran participants.
Ensuring the partnership maps, evaluates and ensures demand for the success of the “end-to-end process.”
Project is tightly framed and documented so it can be used as a communication tool across the educational partners, utility leadership, and government agencies.
Clearly defined roles and responsibilities among the partnership groups.

12. Natural Gas Boot Camp Overview
9/18/2018
CEWD approaches the energy competencies using an 8-tiered approach
DTE Energy & Consumers Energy plan to utilize the Midwest Energy Association (MEA) web-based and performance-based curriculum to implement a Natural Gas Boot Camp “boot camp” for prospective employees
Focus of the boot camp is Tiers 6-8 regarding job specific skills including knowledge, technical and other occupation specific requirements

13. Natural Gas “Boot Camp” Project Scope and Current State Knowledge
Working Project Focus: 100 individuals for Michigan; additional for other States.
Produce project plan that outlines scope of effort and resource requirements; with an implementation date no later than mid-October, 2012.
Produce a rough order of magnitude (ROM) of cost to produce scope of effort.
Define requirements and scope of work for curriculum architecture for Natural Gas Boot Camp.
Define other related requirements for implementation (delivery, development, etc) .
9/18/2018
Current State Knowledge:
DTE Energy belongs to a consortium with Consumers Energy and Michigan Works! and is leveraging guidance/tools provided by CEWD. (See slide #5 for background information.)
This “boot camp” project is a partnership with MEA and the Veterans Administration. Additional partners include Schoolcraft Community College, Alpena Community College, and WIN. We have an opportunity to also partner with PG&E (Pacific Gas and Electric utility) who has already partnered with MEA.
The focus of this “boot camp” is a pre-hire training program that readies workers for utility jobs. IT has not been fully implemented anywhere.
DTE desires to access federal grant monies to enhance the existing learning curriculum and produce an analysis as well as recommendations for hands-on, experiential learning. All final project deliverables will become public domain and used by consortium partners.
The gap analysis will determine “boot camp” alignment to specific entry level job classifications (DTE and CMS). The current “boot camp” curriculum may have more learning objectives than either utility needs, and has limited hands-on learning or proficiency checks. The curriculum also needs to ensure that learning participants have the basic safety knowledge to perform safely during education/learning sessions.

14. Natural Gas “Boot Camp” Project Future State Vision
Initial Project focus/scope:
Define requirements and scope of work for curriculum architecture for Natural Gas Boot Camp.
Define other related requirements (delivery, development, etc)
Produce rough ROM to execute
Produce high-level project plan for implementation
Develop a framework for the implementation of a government agency, utility, and educator partnership that builds knowledge and skills to support the implementation of the workforce partnership.
A project plan that outlines pre-boot camp preparation, curriculum analysis and mapping, process implementation, evaluation and delivery requirements.
An assessment of the Return on Investment (ROI) that is clear and shows advantage to the Utilities and the students.
Curriculum Analysis and Development includes:
Resources and other logistical requirements are identified and documented.
Curriculum maps, aligning task requirements, learning objectives, OQ assessment requirements and job classifications is developed.
Lab/practice exercises in MEA curricula with instructions, durations and resource requirements identified.
WBT/Lab/practice exercises are aligned and documented as teaching plans within the curriculum.
Implementation/Delivery includes:
Recommendations to implement the curriculum and hands-on labs and practice, including instructor knowledge/skill profile, tools, equipment, and materials.
Collaboration with the Community College network and Utilities on delivery.
Recruitment of a diverse student population through partnership with Michigan Works! and the National Guard Vets Administration; Military veterans will be the major student population.
9/18/2018
Current State:
OSHA/MIOSHA Regulations are driving certification requirements for all industrial crane operators.
DTE Energy currently has no certified crane operators through any of the certifying organizations/bodies.
RPS is an accredited crane certifying entity; two RPS instructors carry active certification credentials from National Center for Construction Education and Research (NCCER)

15. Natural Gas “Boot Camp” Program Expectations
The program will…
Provide successful students an opportunity to become a new hire candidate
New Hires will have a quality “exposure” to OQ requirements so they are able to satisfactorily accomplish work safely as they are guided through the company’s training & progression program.
Plan and schedule training and OQ evaluation for incoming new hires using a cohort approach to effectively implement the program and evaluate outcomes.
Allow DTE and Consumers Energy to make final assessment (12 to 18 months post hire) of the candidates capabilities, and report their findings to the partnership’s leadership team.
Provide boot camp students with a transferrable certificate (future design to be CC credits)
Target the following job classifications using a diverse applicant base:
DTE Energy Maintenance Fitter Apprentice
Consumers Energy Gas Utility Workers
The program will not…
Grant operator qualification (OQ certification) to successful students, based DTE Energy or Consumers regulatory requirements.
Guarantee employment
Provide education credits through the community college (at this time)
9/18/2018

16. Natural Gas “Boot Camp” Candidate Output Attributes
Incoming Pool, parallel activities, North and South East Michigan
Primarily, U.S./Michigan Military Veterans
SEMCA
N.E. Michigan Works! Consortia
Pilot/Implementation Approach
The pilot program student output/new hire class will use a co-hort approach to measure program effectiveness and build teamwork and camaraderie among program participants.
Skill Set
The core knowledge and utility exposure gained during the boot camp will improve efficiencies in training and on the job progression to make the new hire a contributing employee much quicker
Advantages
Increase speed/level to competency
Reduce turnover due to boot camp providing a better indicator of job match
Improve team work capability from this new hire cohort
9/18/2018

17. Week 1 Week 2 Week 3 Week 4 Week 5 Week 6
Science & Technology
Locating Gas Structures
Piping
Installation and Maintenance of Gas Main and Service Piping
Cathodic Protection/Corrosion
Other MEA Courses
ASME Gas 01 – Hazards of Natural Gas and Prevention of Accidental Ignition
ASME 1291 Locate Underground Pipelines
ASME 0671 Joining of Plastic Pipe – Solvent Cement
OS 0101 Introduction of OSHA Standards
ASME 0001 Measure Structure-to-Electrolyte Potential
ASME Install Tracer Wire
ASME 1301 Install and Maintain Pipeline Markers
ASME Joining of Plastic Pipe – Stab Fitting
ASME Conduct Close Internal Survey
UGE 0101 – Utility Basics
ASME 1341 Provide or Assure Adequate Pipeline Support during Excavation Activities
ASME Coating Application and Repair – Brushed or Rolled
OS 0111 First Aid
ASME Joining of Pipe – Compression Couplings
ASME Fit-up of Weld Type Repair Sleeve
ASME Measure Soil Resistivity
ASME Abnormal Operating Conditions (AOC)
ASME 0721 Joining Pipe – Threaded Joints
ASME Tapping A Pipeline (Tap Diameter 2 Inch or less)
ASME 1311 Inspect Pipeline Surface Conditions – Patrol Right of Way or Easement
ASME Installation and Maintenance of Mechanical Electrical Connections
Basic Components Knowledge
ASME Joining of Plastic Pipe – Butt-Heat Fusion: Manual
ASME 1371 – Operate Gas Pipeline – System Control Center Operations
ASME 1141 Squeeze off Plastic Pipe
ASME 1321 Damage Prevention During Excavation Activities By or On Behalf of the Operator
ASME Joining of Plastic Pipe – Butt-Heat Fusion: Hydraulic Machine
ASME Installation of Exothermic Electrical Connection
Valves
ASME 1381 – Operate Gas Pipeline – Local Facility Remote-Control Operations
ASME 1331 Damage Prevention Inspection During Third Party Excavation of Encroachment
ASME Joining of Plastic Pipe – Sidewall Heat Fusion
ASME Inspect or Test Cathodic Protection Bonds
ASME 0301 Manually Opening and Closing Valves
Excavation and Backfilling
ASME Joining of Plastic Pipe - Electrofusion
ASME 0321 Valve Corrective Maintenance
ASME Troubleshoot In-Service Cathodic Protection System
ASME 0981 Backfilling
ASME Joining of Plastic Pipe - Socket
ASME Valve-Visual Inspection and Partial Operation
ASME Inspect Rectifier and Obtain Readings
Customer Focus
ASME 0861 Installation of Steel Pipe in a Ditch
UGE 0102 – Energy Industry Dynamics
ASME Welding
ASME 0901 Installation of Plastic Pipe in a Ditch
ASME Valve – Preventive Maintenance
ASME 0111 Maintain Rectifier
ASME 0731 Joining of Pipe – Flange Assembly
ASME 0871 Installation of Steel Pipe in a Bore
UGE 0200 – Customer Contact
ASME 0171 Measure External Corrosion
ASME 0911 Installation of Plastic Pipe in a Bore
ASME 0821 Tubing & Fitting Installation – Instrument, Control and Sampling
ASME 0401 Excavation Safety
Final Exams and Hands-on Evaluation

18. Topic Delivery By Course – Example Timing
Week 4
Valves
ASME courses in each topic could be sequenced to group like content, maximize group discussion and maximize hands-on timing.
Installation and Maintenance of Gas Main and Service Piping
ASME Valve-Visual Inspection and Partial Operation
ASME Install Tracer Wire
Proctored Web-Based Training
ASME 0301 Manually Opening and Closing Valves
ASME Coating Application and Repair – Brushed or Rolled
Duration:
0331 WBT – 25 min
0301 WBT – 25 min
Discussion – 30 min, includes safety points
Hands-on – 1.5 hrs
Proctored Web-Based Training
ASME Fit-up of Weld Type Repair Sleeve
Facilitated Discussion
ASME Tapping A Pipeline (Tap Diameter 2 Inch or less)
Inspect and Open/Close Hands-on Practice
ASME 1141 Squeeze off Plastic Pipe
ASME 0321 Valve Corrective Maintenance
Valves
ASME 0301 Manually Opening and Closing Valves
Proctored Web-Based Training
ASME 0321 Valve Corrective Maintenance
ASME Valve – Preventive Maintenance
Duration:
1 Day
Duration:
0321 WBT – 60 min
0341 WBT – 30 min
Discussion – 40 min, includes safety points
Hands-on – 1.5 hrs
ASME Valve-Visual Inspection and Partial Operation
Proctored Web-Based Training
ASME Valve – Preventive Maintenance
Maintenance Facilitated Discussion
Maintenance Hands-on Practice