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PFAC Restructure Carney Hospital
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Existing Membership 2013 Mostly women Many elderly members
Limited participation at meetings Not representative of the diverse ethnicity in the community Members not aligned to new hospital leadership Large overturn in hospital staff
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Huge holes led to non-functional PFAC!
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Planning Committee Quality & Patient Safety Director
Community Health Manager External Affairs/Community Advocacy/Patient Advocate
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Established Expectations
More equal mix of men and women Representative of the age spectrum Representative of racial and ethnic groups Current patients, family members of patients, or members of the community Hospital members – new to committee or new to the hospital staff
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Carney Serves a Rich & Diverse Community
The neighborhoods of Dorchester, Mattapan and Hyde Park are home to growing Hispanic and Asian populations, along with a vibrant Black community that includes African Americans, Caribbean immigrants and African immigrants. Source:
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Targeted Membership Drive
Actively used community contacts to identify potential members Solicited individuals already involved with Carney Hospital Solicited family members of existing patients Invited several existing members to continue Elected hospital members committed to Carney and the greater Dorchester community
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New Community Membership
3 men, 7 women Aged late 30s to 60+ years Residing in Dorchester, Mattapan, Boston, Quincy Several patients and/or family of patients Disabled person All community members African American Haitian Creole Irish American Hispanic
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Hospital Membership Director, Quality & Patient Safety
Manager, Community Health External Affairs/Community Advocacy/Patient Advocate Director, Rehabilitation Services Director, Physician Practice Operations Chief Nursing Officer (CNO) Spiritual Care Services Chief Operating Officer (COO), ad hoc Chief Executive Officer (CEO), ad hoc
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Plans for the Future Vietnamese membership
Younger members: years Additional male members Participation of front line staff
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Questions??
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