1. Emergency Notification System
Tarun Chigurupati
UCSF IT Department
9/18/2018

2. What is Everbridge? Emergency Notification System used by UCSF
Everbridge enables users to send notifications via mobile or computer to individuals or groups using lists, locations, and maps.
Users can be notified before, during or after an event
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3. Notification Contact Methods
Fax
Plain Text
Voice Call to phone number
TTY call and TAP page
SMS message
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4. Notification Delivery
A user can choose the preferred delivery method
The order in which a user wishes to be contacted is called a contact path (5 contact paths per person)
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5. How to send a notification
1. Login to Everbridge
2. Choose Organization Admin
3. Select message type and priority
4. Prepare notification
5. Select Contacts
6. Review and/or change settings
7. Send a notification
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6. download an app called the Everbridge ManageBridge application
Go to the app store and
download an app called the
Everbridge ManageBridge
application
– Samsung S5
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7. SSO Phrase: UCSF@lerts1
Login to Everbridge
Login with your MyAccess credentials after enabling SSO and typing in the SSO Phrase
SSO Phrase:
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8. Choose Organization Admin
Select the Organization
Admin (if needed)
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9. Prepare Notification Use one of the following notification templates
if available:
Safety Check
Activate DR Plan
Click checkbox and send template
STOP HERE IF THIS IS THE
CASE
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10. Prepare Notification -Select Message Priority & Message Type
-Prepare Title & Body of message
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11. Step 5: Select Contacts
Groups
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12. Step 5: Select Contacts
Individuals
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13. Step 5: Select Contacts
Rules
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14. Step 5: Select Contacts Contact Selection Options (Map) Address Radius
MyShapes
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15. Step 6: Review and/or Change Settings
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16. Step 7: Send Notification
Tap Send
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17. Send a notification (Web Browser)
Type Everbridge Manager into MyAccess
Click Notifications Tab and Click on Notification Templates
Follow similar steps as mobile phone for sending notification
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18. Ask to the Team Members
Contact Information in Everbridge is currently limited to work information.
If the UCSF network was down, was down, telephones were down, we wouldn't be able to reach anyone.
Please ask your team members to update their personal contact information in the Everbridge Member portal.
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19. Everbridge Live Operator
Global Direct Emergency
U.S. & Canada Toll-Free Emergency
United Kingdom Toll-Free Emergency
Germany Toll-Free Emergency
France Toll-Free Emergency
Spain Toll-Free Emergency
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