1. Recruitment and retention
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John peterson and malachi white
Sunstar paramedics

2. National Paramedic Shortage? Questions to Ponder
Is there really a national paramedic shortage? (JEMS article on workforce strategies) priorities.html
Is there a paramedic shortage in FL? How do we know? What can we as providers and members of the FAA do to address it?
Can operational efficiencies and/or system redesign reduce the need for paramedics in your EMS system without reducing the quality of patient care?

3. Recruitment Challenges: Contributing Factors
Increasing call volume and system demand
Fire Department retirements and hiring
Hospitals hiring paramedics
Underperforming and closing paramedic school programs
Degree programs versus certificate programs
Benefits: Pension vs 401K
Wages

4. How Sunstar Paramedics is Tackling Paramedic Recruitment and Retention
Sign on bonus
Relocation bonus
5-35 retention bonus program
Marketing
Military recruiters
Employee recognition (PAT program and pyramid)
BLS ambulance proposal

5. Bonus Programs, Do They Work?
Since 2014, 91 newly hired Paramedics accepted a $2,000 sign on bonus with a two year, full time employment commitment
To date, 56 out of 91 (61%) paramedics that accepted the $2,000 sign on bonus since 2014 remain in active full time employment as a paramedic with Sunstar
90% of current full time Paramedics are signed up for the retention program
82% of Paramedics that have signed on to the 5-35 program since its inception in October, 2015 are still enrolled

6. Marketing your Service
Community Outreach Coordinator
Media relations
Community relations and involvement
Employee events
Billboards
JEMS, EMS1, EMS World
Facebook
Twitter
YouTube

7. Military Recruiters Why hire military recruiters?
Everyone in your organization is a recruiter
Outreach to paramedic programs throughout the state
Direct link to hiring veterans
Promoting a diverse workforce

8. Sunstar BLS Ambulances
Projected impact on paramedic recruitment and expected operational efficiencies
21% of all transports in Pinellas County are inter-facility transports
81% of all inter-facility ambulance transfers performed in Pinellas County are BLS
More paramedics available for 911 response
Increased demand for EMTs and decreased demand for paramedics
Cost efficiencies (EMTs vs Paramedics)

9. How can the FAA help? Create a recruitment and retention committee
Administer a KPI survey to all EMS services in the state to solicit feedback regarding recruitment and retention of paramedics
Work with community colleges and paramedic programs to help them understand the needs of FAA members
Share best practices for recruitment and retention among members

10. Interesting Related Articles
2/features/10-things-every-ems-system-should-be-doing.html
medical-technician-and-paramedic

11. Questions???