1. Crossroads
July 24, 2014

2. Crossroads Project Status
Rollout activities completed in Virginia
Normal operations on original infrastructure
No delays in pilot or rollout
Roll out ongoing in West Virginia, Alabama, and North Carolina
Over 50% of rollout completed successfully and on time.
Pilot completed with no major delays or service interruptions in clinics.
Suntiva evaluation complete with positive overall evaluation.
CSC expects user group formation and FNS approval for transfer consideration based on the completion of Pilot.

3. Clinic Application (Crossroads)
Crossroads Modules
Portals
Clinic Application (Crossroads)
Participant Website
Clinic Operations
Appointment / Calendar
Vendor Website
Vendor Management
Financial Management
Operations/ Administration

4. Focus on EBT
States with a wide variety of legacy systems have all transitioned to Crossroads with success.
Consortium includes 2 paper and 2 EBT states
Feedback from local agencies is that processing time is roughly equivalent for the first visit but significantly faster by the second visit.
Crossroads is intuitive and easy to use for normal clinic operations.
EBT Support
Crossroads is built to support Universal Interface standards
Currently integrated with Xerox and CDP
Participant access to current benefits via Participant Portal
NUPC import / export capabilities, NTE Calculation Engine, Daily Reconciliation
Support for EBT Compliance Buys
Virginia Transition to EBT
Virginia successfully performed a concurrent migration to both EBT and Crossroads

5. Clinic Workflow Dashboard
Crossroads improves clinic operations by supporting movement of families using the Clinic Workflow Dashboard
Each clinic can create custom workflow based on clinic workflow.
Families become available in waiting room near appointment time or as logged into clinic.
Family record can be easily opened and worked at each workflow location.
System automatically opens family record and navigates user based on room type.

6. Crossroads Participant Portal
Allows participants to perform an online application process
Prescreen for eligibility
Clinic locator
Schedule initial appointment
Multiple language support, currently English and Spanish
Ability to schedule and modify appointments
Access to current benefits available on EBT card

7. Participant Portal – Online Prescreening

8. Crossroads Vendor Management
Vendor Portal
Online Vendor Application
Online entry and import of price survey data
Real-time integration with Vendor Management System
Vendor Management
Comprehensive vendor enrollment system that allows states to configure elements of enrollment and monitoring process.
Vendor training management and communications support
Automated re-evaluation and peer group assignment process
Fully integrated with Vendor Portal for real time status updates
Investigation management and communication tools
Integrated price survey and minimum inventory reporting

9. Crossroads Vendor Portal

10. Vendor Module: Vendor Authorization Checklist

11. Generates FNS 798 report and supports electronic submission.
Financial Management
Tracks Federal and State grants for food, NSA, Farmers’ Market, and infrastructure.
Interfaces with State accounting systems to get same day information about expenses, revenues, and encumbrances.
Combines grant monies with actual expenses to track target budgeted expenses across the four components of NSA; breastfeeding support, nutrition education, client services, and administration.
Tracks caseload allocations to local agencies. Monitors actual participation throughout the year against caseload target.
Generates FNS 798 report and supports electronic submission.

12. Caseload and NSA Allocation

13. NSA Component Budgeting

14. Fund Management

15. Allows WIC programs to project costs and plan for program changes.
Forecast Modeling
Allows WIC programs to project costs and plan for program changes.
Inflation/food cost projections
Seasonal food costs
Model food package changes
Waiting list changes
Support for modeling based on external variable data sets

16. Finance Module: Financial Modeling

17. Crossroads System Interfaces
Eligibility Determination
Snap Eligibility Confirmation
Medicaid Eligibility (270/271)
EBT and Banking Support
Universal EBT Interface
Integration with 2 EBT Providers
Integration with 2 Banking Providers
State Accounting Systems
Exchange revenue, expense, and encumbrance data
Electronic Medicaid Billing (837/835)
Public Health Integration
Immunization Records
Web Service Intergration with Enterprise Public Health Systems
FNS Integration
FPRS – Automated 798 Submission
FNS Minimum Data Set – Biannual Reporting
MARO Dual Participation
Rebate Manufacturers
Rebate Calculation Engine
Automated Data Submission
Special Formula Warehouse Ordering (CAP)

18. Additional Crossroads Interfaces
Equipment Interfaces
Doran Scale
Seca Measuring Station
Healthometer Scale
Hemoglobin Meter
MICR Printers
Signature Pads
Identification Card Readers
Barcode Printer/Reader
Document Scanners
Nutrition Education Systems
WICHealth.org
Health Bites
Authentication Providers
Active Directory
State Single Logon
Other Interfaces
Auto Dialer Support
Potential Eligible Data
3rd Party Survey Tools
Real-time Webservice Integration

19. Crossroads as a Services Platform
Crossroads is built on a robust Web Services platform.
Web services provide access to data while enforcing security and business rule standards.
By focusing on publishing a library of common Web Services states can take a greater involvement by being allowed to integrate Crossroads access into:
Existing web portals
Existing applications
iPad or Smart Phone Applications
3rd Party Applications
Crossroads
Services
Websites
Mobile
Applications
Existing State Systems

20. Crossroads Materials Available
Detailed Functional Design Documentation (DFDD)
User Manuals
Training Manuals
Help Documentation
System Configuration and Installation Guide
Other Technical Documentation
Data Dictionary
Architectural diagrams
White papers

21. Angie Stevens Contact Information
10975 Grandview, Ste. 500
Bldg. 27, Box #11
Overland Park, KS T: E:
Caroline Jackson – Crossroads Consortium T:
Thank You