1. Introduction to Organisational Behaviour and Application to Management
The Organisation – Summary Quiz

2. Quiz
Each Friday there will be a quiz to see how much you have learned and remembered from the past week.
If you do not score over 70%, then you have a lot of work to do!
No books or notes are allowed.
There are 20 questions.
You must take the quiz without help from your friends.

3. Question 1 1 What is an organogram? a
A diagram to show the structure of an organisation b
A diagram to show the individuals in an organisation c
A diagram to show where parts of the body are d
A diagram showing the best way to the cake shop

4. Question 2 2 What is “work specialization”? a
A special job for a special person b
The degree to which one needs specialist knowledge to do a job c
The degree to which a job is important d
The degree to which tasks in the organisation are subdivided into separate jobs

5. Question 3 3
What is centralization? a

6. Question 4 4
What is “low formalization”? a

7. Question 5 5
Name two of the strengths of bureaucracy a b

8. Question 6 6
Which of these structures best suits a cost minimization strategy? a
Mechanistic b
Simple c
Matrix

9. Question 7 7 Which of these explain why structures differ? a
Organisation size b
Technology c
Geography d
Environment

10. Question 8 8
What are simple, vertical, horizontal and spatial used to describe? a
Types of building b
Types of people c
Types of structure d
Types of strategy

11. Question 9 9
Name 3 of the seven characteristics of organisational culture a b c

12. Question 10 10 What is a “dominant culture”? a
One that expresses the core values that are shared by a majority of the organisation’s members b
One that expresses aggression within negotiations c
One that has submissive personalities d
One that has core values for a small department

13. Question 11 11
Which of these are negative aspects to a strong organisational culture? a
Institutionalisation b
Barriers to change c
Barriers to diversity d
Barriers to acquisitions and mergers

14. Question 12 12
Where does culture begin in an organisation? a

15. Question 13 13
Name the 4 ways of learning a culture a b c d

16. Question 14 14 What is “workplace spirituality”? a
People praying at work b
People working in a religious organisation c
People seeking to find meaning and purpose in their work d
People worshipping work

17. Question 15 15
Name the three selection stages in recruitment a b c

18. Question 16 16
Give 2 examples of “on the job” training a b

19. Question 17 17 Why do we evaluate performance? Give at least 3 reasonsb c

20. Question 18 18 Name the 5 groups/people who could evaluate you a b c d

21. Question 19 19
What is a “change agent”? a

22. Question 20 20
Name Lewin’s 3 stage model of change a

23. Answers 1-6 Q
Answers 1 a 2 d 3
The degree to which decision making is concentrated at a single point in the organisation. 4
Low formalization: Job behaviors are nonprogrammed;
Employees have maximum discretion 5
Functional economies of scale; Minimum duplication of personnel and equipment; Enhanced communication;
Centralized decision making 6

24. Answers 7-13 Q
Answers 7
a,b,d 8 c 9
Innovation and risk taking; Attention to detail; Outcome orientation; People orientation; Team orientation; Aggressiveness; Stability 10
One that expresses the core values that are shared by a majority of the organisation’s members 11
A,b,c,d 12
The actions of the founders 13
Stories, rituals, material symbols, language

25. Answers 14-20 Q Answers 14 c 15 Initial, substantive, contingent 16
job rotation, apprenticeships, understudy assignments, and formal mentoring programs 17
Provides input to general human resource decisions; Promotions, transfers, and terminations; Identifies skill training and development needs; Provides performance feedback to employees; Supplies the basis for reward allocation decisions; Merit pay increases and other rewards 18
Self, peers, subordinates, line manager, customers 19
Persons who act as catalysts and assume the responsibility for managing change activities 20
Unfreeze, move, refreeze

26. Next week and after Day Activity Monday 22nd October Classes as normal
Tuesday 23rd October
Classes as normal, quiz
Wednesday 24th October
No classes, homework only
Thursday 25th October
Friday 26th October
Monday 29th October
Morning: lecture, afternoon: presentations and hand in reports
Tuesday 30th October
Wednesday 31st October
Thursday 1st November
Friday 2nd November
Exam for 2 hours (8-10am)