1. BUSINESS MADE SIMPLE 1 Business and Financial Restructuring Announcement What Our Customers Need to Know

2. 2 Agenda What we announced & why What it means for Nortel … and for Felix Telecom What it doesnt mean What to expect going forward

3. 3 What Was Announced Nortel has filed for creditor protection to undertake a business and financial restructuring Process will put Nortel on sound financial footing once and for all Fastest and most effective means to do this Sufficient liquidity to run our operations and restructure our business while continuing to deliver innovation to customers Nortel plans to emerge more focused, financially sound and competitive Solution to Strengthen Nortel

4. 4 What this Means for You Normal day-to-day operations expected to continue without interruption Focused on driving value for customers High quality service and support will continue R&D investments and support of our product portfolio to fulfill customer needs will continue Our Focus Remains on Our Customers!

5. 5 What is CCAA/Chapter 11? IS A solution – not a problem Legal process that allows a company to continue to operate its business while it restructures its debts No impact expected on our day-to-day operations (including service, support and R&D.) Nortel plans to emerge from this process more focused, financially sound and competitive IS NOT A problem Its a solution to a problem Indictment or punishment for wrong-doing We chose this solution as our best path forward Sign of failure Its a process designed to help us succeed The end of the line Will jumpstart our continued transformation

6. 6 What to Expect No impact expected on your business with us Continued high quality services, support Ongoing R&D investment Constant communication from us Serving your needs with superior products, solutions & services A more focused and competitive Nortel at the end of this process Serving and Meeting Your Needs!