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USING TECHNOLOGY FOR IMPROVEMENT
P UNIT 2
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MIND TEST What is the difference between traditional business compared to modern business? P UNIT 2
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Organization Organization is a committee which provide services or products to fulfil customer requirements. Environment is a premise where the organizations do their activity. P UNIT 2
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P UNIT 2
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MAIN TASK OF MANAGER FOR EACH LEVEL
To Plan (draft) To Organize (arrange) Personnel To Supervise (monitor) To Control P UNIT 2
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MANAGEMENT LEVEL : 3 LEVELS
Top Middle First Line Management (supervise manager) P UNIT 2
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Organization chart An organization chart uses a series of boxes connected with one or more lines to graphically represent the organization’s structure. Each box represent a position within the organization, and each line indicates the nature of the relationships among the different position. P UNIT 2
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Organization chart It show the structure of the organization specially the title of each manager’s position and by means of connecting lines, who is accountable to whom and who is in charge of what department. Provides and overall picture of how the entire organizations fits together. P UNIT 2
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Organization chart As organizations become larger and more complex, its becomes increasingly difficult to represent all of the relationship accurately. P UNIT 2
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Top Task : Long term planning Strategic Decisions
Example of top level manager : CEO, President, Vice President Example of strategic decision : Make a decision about sales of new computer model. P UNIT 2
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Middle Task : To implement the organization’s objective
Make a tactical decision Example of middle level manager: Sales Manager, Operation Manager Example of tactical decision : Sales manager monitor for each last month sales. P UNIT 2
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First Line (supervise manager)
Task : To monitor non-management workers Responsible on operational decision Example of first line level manager : Warehouse Manager Example of operational decision: Monitor sales level, supervisor must take an action if sales were decrease. P UNIT 2
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Activity Give the definition of an organization.
List 5 main function of manager. Explain the definition and function of organization chart. What is the function of information system department? P UNIT 2
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