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Nickels Cover Nickels McHugh.

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Presentation on theme: "Nickels Cover Nickels McHugh."— Presentation transcript:

1 Nickels Cover Nickels McHugh

2 Demonstrating Ethical Behavior and Social Responsibility
Chapter Demonstrating Ethical Behavior and Social Responsibility 4 4-2

3 Ethics More Than Legality Standards are Fundamental
Stem From Individual

4 SEC Investigations (2002) Accounting Energy Software Telecom
Arthur Andersen Deloitte & Touche Ernst & Young KPMG PriceWaterhouse Coopers Energy CMS Energy Dynergy Enron Halliburton Reliant Resources Software Computer Associates Network Associates Telecom Global Crossing Lucent Technologies Qwest Communications WorldCom Wall Street Credit Suisse First Boston Hedge Funds Capital Markets Merrill Lynch Source: Business Week, June 10, 2002

5 Corporate Scandal Fines
Company Fine Reason Arthur Andersen $500,000 Obstruction of Justice Shredding Enron Documents Citigroup $5,000,000 Analyst Issued Misleading Information Merrill Lynch $100,000,000 Conflict of Interest Between Investment Bank & Research Dept. Credit Suisse First Boston IPO Shares Unfairly Distributed Source: Business Week, Nov. 4, 2002

6 How Much Do Americans Trust Corporations?
All Corporations Fair Amount 41% Only A Little 35% Not At All 13% A Great Deal 10% No Opinion 1% Your Employer A Lot 50% Only Somewhat 39% Not At All 8% No Opinion 3% Source: USA Today/CNN/Gallup Poll, Jan , 2002

7 Total is more than 100%- respondents could give more than one reason.
Why People Volunteer Percent of Respondents Total is more than 100%- respondents could give more than one reason.

8 Percent of MBA Students Who Would:
Ethics of MBA Students Percent of MBA Students Who Would: Buy Stock on Inside Information 52% Reveal Corp. Secrets to Spouse/Family 50% Let a Gift Sway Purchasing Decision 26% Pay Someone Off to Close a Business Deal % Source: USA Today

9 Ethics Check Questions:
Is It Legal? Is It Balanced? How Will It Make Me Feel About Myself?

10 Ethical Decision Resolved Through:
Religious Teachings Individual Rights Legislation Court Decisions

11 Factors Influencing Managerial Ethics
Individual Organizational Environmental Values Top Level Mgmt. Philosophy The Firm’s Reward System Job Dimensions Competition Economic Conditions Social/Cultural Institutions Work Background 1. Factors that influence business ethics are analyzed from three different perspectives: individual factors, organizational factors, and environmental factors.If you work through the acetate factor-by-factor, this should allow for maximum participation and full coverage. 2. Ask students which of these factors tends to predominate in terms of overall managerial behavior. Also students can be queried if these factors change noticeably over time. 3. An interesting question to pose to students is what factors most dominate their attitudes concerning ethical behavior. We’ve tried this in our classes and have received some very interesting responses. Let us know by what your students have to say. Family Status Personality

12 Codes of Ethics Compliance-Based Integrity-Based

13 Steps to Improve U.S. Business Ethics
Top Management Employees Managers Ethics Office Outsiders Enforcement

14 Levels of Corporate Social Responsibility
Societal Responsibility Stakeholder Responsibility Ecological Environment Customers Profit Responsibility General Public Owners/Stockholders Employees Suppliers/Distributors Public Interest Groups Source: Marketing, 5/E by Berkowitz, Kerin, Hartley, and Rudelius.

15 Contributions to Charity (In Billions of Dollars)

16 Estimated Total Given (in Millions Conservation & Education
New Philanthropy Donor Estimated Total Given (in Millions Causes Bill Gates $25.6 Health & Education Gordon Moore $6.6 Conservation & Education James Stowers $1.5 Biomedical Research Eli Broad $1.045 Education & Arts Walton Family $.75 Source: Business Week, Dec. 2, 2002

17 Most Admired Companies by Industry
Company Apparel Levi-Strauss Airlines Southwest Food Services McDonald’s Food Products Campbell’s Beverages Coca-Cola Electronics Intel Source: Fortune Magazine

18 Corporate Annual Giving
Merck Johnson & Johnson Pfizer Eli Lilly IBM Microsoft Intel Bank of America $221.0* 176.2 123.9 121.4 116.1 104.7 101.0 91.5 Source: The Taft Group * In Millions

19 Where Charitable Contributions Go (2001)
In Billion $ Source: BusinessWeek. Dec. 2, 2002

20 Social Audit By Company Outside Company Socially-Conscious Investors
Environmentalists Union Officials Customers

21 International Ethics & Responsibility
Ethics Not Unique To U.S.- Leaders Accountable Demand for Socially Responsible Behavior Inter-American Convention Against Corruption

22 Most Admired Global Companies (Outside of U.S.)
Nokia Finland Toyota Motor Japan Sony Japan Nestle’ Switzerland Honda Motor Japan BP Britain Singapore Airlines Singapore L’Oreal France Royal Dutch/Shell Britain & Netherlands Canon Japan Source: Fortune, March 4, 2002

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