1. BIDMC Center for IT Exploration
Supporting BIDMC with innovative IT technologies
Updated March 15, 2017

2. Evaluate innovative IT technologies for possible BIDMC use cases
Mission
Evaluate innovative IT technologies for possible BIDMC use cases

3. Conversational Interfaces
Applications that interact using simple, natural language. (Amazon Alexa, Google Assistant)
Example use case - Patient bedside assistant*
*Underlying technology not HIPAA compliant yet. Effort underway to identify non PHI use cases

4. Blockchain for Healthcare
Successful pilot in collaboration with MIT resulting in an award winning paper and Harvard Business Review article
Concept is to use blockchain as a tamperproof ledger of where your medical records are electronically available and enable them to be retrieved when appropriate consent is given to a caregiver
No centralized database or government involvement
Pilot will be expanded and emerging new public ledger technologies will be examined

5. IoT Devices
Physical devices with internet connectivity that can communicate with other devices and systems.
Example use case - Amazon IoT Button to trigger call to clean room.

6. BIDMC Mobile Apps
Patient centric RN/MD communication app with EMR integration
BIDMC Contact app
Daily Capacity Dashboard app
Food Services app
Appointment Scheduling and Reminder app
Location Awareness (Map) apps
Mobile apps that are tied to our EMR for simple clinical functions

7. Chat BOTS Automated conversations for simple tasks
Example use case on Amazon Platform
Open help desk tickets
Appointment self-scheduling with multilingual support and sentiment analysis.

8. Image and Video Recognition
Technology to recognize people and objects in images and videos.
Possible use cases on Amazon Rekognition,Google Vision and Google Video Intelligence platforms:
Catalog images for effective storage and retrieval
Assist patient identification when patient can’t self identify
Patient or visitor recognition as they walk through a door
Generate workflow notification as key staff enter an area
Automatically recognize patients and pull up records
Search and discover content from BIDMC video library

9. Machine Learning
Machine learning provides computers the ability to learn without being explicitly programmed.
Possible use case on Google and Amazon platforms:
Automatic recognition of pre-surgical paperwork
Projecting OR schedule availability
Predicting re-admissions rates
ED critical alert prediction system
Auto scanning of supporting clinical documentation
Automated imminent discharge prediction from inpatient to alleviate overcrowding

10. Dashboards and Analytics
Leverage innovative technology that can visualize large amount of live data for much useful analysis.
Platform – Amazon, Elastic Stack, Twitter
Use Cases
Provider to patient relationships
Twitter feed analysis for BIDMC mentions using Google Natural Language API for sentiment analysis
Time study Performance dashboards

11. Managed Desktops Alternatives
Identify options to replace managed desktops (that are inherently difficult to secure).
Platforms: Google Chromebook or ChromeBit, Chromium OS, Amazon WorkSpaces, Amazon AppStream
Use Cases
Kiosks
Remote desktop
Alternative for simpler desktops

12. Productivity & Collaboration
Identify alternatives for premise hosted MS Office Software.
Platforms: Google G-Suite, Microsoft Office 365, Amazon WorkSpaces, Atlassian Confluence & HipChat
Use Cases
Cloud based file sharing and collaboration
Team Collaboration and Project Management
Group texting and video

13. Process Items on this presentation are in exploration stage
Weekly Explore IT Boot Camps to review evolving prototypes
Later this year develop use cases (after groundwork has been laid)