1. CHAPTER 7 – LISTENING TEXT PAGES 235 – 259 (STOP ON 259)
IPC VOCABULARY
CHAPTER 7 – LISTENING
TEXT PAGES 235 – 259 (STOP ON 259)

2. TWO INDIVIDUALS COMMUNICATING
DYAD

3. GROUP OF THREE
TRIAD

4. THE RELATIVELY STABLE SET OF PERCEPTIONS EACH INDIVIDUAL HOLDS OF HIMSELF OR HERSELF
SELF-CONCEPT

5. THE ABILITY TO PROECT ONESELF INTO ANOTHER’S POINT OF VIEW, SO AS TO EXPERIENCE THE OTHER’S THOUGHTS AND FEELINGS.
EMPATHY

6. BETWEEN PEOPLE; COMMUNICATION USED TO FOSTER AND STRENGTHEN RELATIONSHIPS BETWEEN PEOPLE.
INTERPERSONAL

7. THE PHYSIOLOGICAL PROCESS IN WHICH SOUND WAVES STRIKE THE EARDRUM AND CAUSE VIBRATIONS THAT ARE TRANSMITTED TO THE BRAIN
HEARING

8. THE PROCESS OF MAKING SENSE OF OTHERS’ SPOKEN MESSAGES
LISTENING

9. REACTING TO OTHERS’ MESSAGES AUTOMATICALLY, WITHOUT MENTAL INVESTMENT
MINDLESS LISTENING

10. REACTING TO OTHERS’ MESSAGES AUTOMATICALLY, WITHOUT MENTAL INVESTMENT
MINDLESS LISTENING

11. A PSYCHOLOGICAL (MENTAL) PROCESS OF SELECTING WHICH SOUNDS TO PAY ATTENTION TO
ATTENDING

12. A PSYCHOLOGICAL (MENTAL) PROCESS OF SELECTING WHICH SOUNDS TO PAY ATTENTION TO
ATTENDING

13. THE PART OF A MESSAGE WE REMEMBER
RESIDUAL MESSAGE

14. IMITATION OF REAL LISTENING
PSEUDOLISTENING

15. TAKING OTHERS’ REMARKS AS PERSONAL ATTACKS.
DEFENSIVE LISTENING

16. LISTENING WITH THE INTENT TO TURN THE TOPIC BACK ON ONESELF
STAGE-HOGGING

17. LISTENING ONLY TO THE CONTENT OF THE MESSAGE WHILE IGNORING THE RELATIONAL ASPECT
INSENSITIVE LISTENING

18. LISTENING CAREFULLY TO COLLECT INFORMATION TO USE AGAINST THE SPEAKER (LIKE A CROSS-EXAMINER IN COURT)
AMBUSHING

19. FAILING TO HEAR OR ACKNOWLEDGE TOPICS ONE CHOOSES TO AVOID.
INSULATED LISTENING

20. RESPONDING TO ONLY CERTAIN PARTS OF A MESSAGE WHILE IGNORING OTHER PARTS
SELECTIVE LISTENING

21. REASONS WE DON’T LISTEN
MESSAGE OVERLOAD
PREOCCUPATION (INTERNAL NOISE)
RAPID THOUGHT (INTERNAL NOISE)
EFFORT
EXTERNAL NOISE
FAULTY ASSUMPTIONS (HEARD IT ALL BEFORE)
LACK OF APPARENT ADVANTAGES
LACK OF TRAINING